RefiJet Ratings & Reviews

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RefiJet

(4.9 of 5) 354 Reviews

98% of our customers would recommend this lender.

About RefiJet

RefiJet is focused on providing consumers the opportunity to refinance their car loan at a better rate and or term, resulting in lower monthly payments. Our service is free of charge to the consumer with no obligation. Consumers will work with our loan...

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Customer Reviews

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354 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Catlettsburg, KY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    June 27, 2018

    Great service

    Joe Harris worked with me in refinancing my truck. He made everything effortless and easy for me and made this experience go very well. I’d would recommend him and Refijet to anyone.

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  • Lender Review
    from Saint Louis, MO Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    January 17, 2018
    Loan Closed On:
    February 23, 2018

    Ok services but poor communication

    At first I was happy with the service they provided. I worked with Kyle and Jody and both were good. However they have areas in which they need to improve. I have had a couple issues Ive been trying to get resolved and have called on multiple occasions and have been given different and incorrect information each time. The last couple of times Ive called they said their managers were going to have to help and so they were going to have them call me back very shortly, both times I never received a call back. Very poor communication and organization.... Read More

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  • Lender Review
    from Sanford, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    June 5, 2018

    Best Experience I'v Ever Had with a Loan Company

    Matthew Galliher was an amazing, efficient loan officer. He made the experience that I was procrastinating to execute so seamless that I will be referring him and RefiJet to family and friends. I will also be using him in the future for other services. I filled out a questionnaire on Lending Tree.com and with in 15 minutes my phone was blowing up however Matthew took a route the other companies did not. He first called and left a message that was not intimidating or pushy, it was simple. Then he sent me a text and email just in case if he had the wrong phone number. He then let me connect with him a few days later. The same day we connected on the phone was the same day I was able to receive a quote for a new interest rate and payment that blew me out of the water. I thought this is too good to be true. Maybe 2 hours later he confirmed the interest rate and monthly payment with terms. I received an eSign link, my husband received the same, and then we received a link to "WetSign." I printed out the loan paperwork, signed it had my husband sign it and turned it in to UPS the same day. I was able to skip my payment to my previous loan company for June and start my new terms in July. I went from having a 17.02% interest rate to a 4.5% and I was making on average a $420 car payment to a $270. Now as a small disclaimer, I had my previous loan for 16 payments, I went to a dealership with only $1500 to put a down payment on a $18,000 Kia Sorento and my credit score was just over 500 but with hard work on my credit (its almost a 700) and RefiJet I was able to get a lower interest rate and payment. I am sure that RefiJet can make miracles happen but you as a consumer need to do the work as well... Read More

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  • Lender Review
    from Winnsboro, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 29, 2018

    THANK YOU MATT!!! THANK YOU REFIJET!!

    I was looking to re-finance my car and get out of an existing note. I had been paying a higher interest rate for 2 years and I was tired of throwing my money away to interest as most of my high payment went towards it. I got to work with Matt; he was AWESOME throughout the whole process!!!! My credit is not perfect but he was able to get me a percentage rate 6% below the existing percentage. I thought to myself "this is too good to be true," but no, the day after I contacted RefiJet I received a call from Matt and he said "you are approved." He made the process simple and answered all my questions in a timely manner. Matt and Jode went above and beyond what I expected; you guys are the BEST!!! Thank you MATT!!!!!!!! ... Read More

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  • Lender Review
    from Boone, IA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    June 5, 2018

    Rude and unfriendly

    This people where rude and very unfriending wound not recommend them to anyone

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  • Lender Review
    from San Diego, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 12, 2018
    Loan Closed On:
    April 26, 2018

    Great Service!

    My rep was Shay, he was very responsive and helpful through the process. It was quick and easy and though I had to provide a down payment, my rate went from 12.5% to 4.5%. I’m a pretty thorough person and appreciated the clarity and attentiveness Shay provided. Thanks again!

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  • Lender Review
    from El Paso, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 7, 2018

    Exceptional Customer Service

    I needed to refinance my car due to a divorce. The whole team at RefiJet was great, they worked extra hard with me to get everything processed, even with a crazy EX. I couldn't be happier with the final outcome. Shout out to Liz and Hector for all the extra work they put in to get this done for me. Also special thanks to their Director Caleb for stepping in to help me with my Credit Union threatening to repo my car. Awesome work definitely recommending to anyone who needs to refinance their car! 10 STARS... Read More

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  • Lender Review
    from Rehoboth, MA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender

    Auto Refinance

    Evin was extremely helpful throughout the process and really took the time to make sure I understood everything involved. The process is simple enough but I had several questions and concerns which Evin promptly answered. In the end, there was an issue with the account being paid off and Evan and his team took the time to make sure this was corrected right away, even though it was late on a Friday afternoon and was not in their error.... Read More

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  • Lender Review
    from San Francisco, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 25, 2018

    Dishonest

    I was very disappointed by my experience with RefiJet. I thought we had agreed upon an interest rate and locked it in and only needed final loan approval from the lender. When they got back to me a week and half later, the rate had gone up 1.25%. If the rate was not locked and subject to change, I would think this would be explained earlier in the process. Because they took so long to get back to me, I lost out on comparable rates from other lenders... Read More

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  • Lender Review
    from Yaphank, NY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 23, 2018
    Loan Closed On:
    April 24, 2018

    Couldn't be Happier

    Del at RefiJet was great! Got me a great rate and I didn't feel pressured at all. Very smooth transaction.

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RefiJet is focused on providing consumers the opportunity to refinance their car loan at a better rate and or term, resulting in lower monthly payments. Our service is free of charge to the consumer with no obligation. Consumers will work with our loan specialists in our Denver, CO office. Within minutes after calling RefiJet, the consumer will know how much their monthly savings will be.