RefiJet Ratings & Reviews

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RefiJet

(4.9 of 5) 426 Reviews

97% of our customers would recommend this lender.

About RefiJet

RefiJet is focused on providing consumers the opportunity to refinance their car loan at a better rate and or term, resulting in lower monthly payments. Our service is free of charge to the consumer with no obligation. Consumers will work with our loan...

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Customer Reviews

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426 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Loveland, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 25, 2018

    Great choice for loans.

    The process was fast. I had great options for loan terms. Easy to fill out forms.

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  • Lender Review
    from Deltona, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 11, 2018
    Loan Closed On:
    August 17, 2018

    Gap Insurance Cancellation

    I used them to refinance my truck and they got me in tough with Hughes FCU. The loan officer was pushy and would take no for an answer for Gap Insurance an extended warranty, even after I told him multiple times I already had it. To get him to drop it I agreed to take Gap Insurance. Two weeks later I spoke to Rep and asked to cancel the gap insurance. Well she sent me the form to cancel it on Aug 29 and I sent it back that day. She confirm she got it and I would get a refund within 6-8 weeks. Well fast forward nearly 3 months later I still havent received it. I spoke to her again on 10/23 and she said she would let me know. I never heard back from her. So I reach out to her again. She tells me the check was sent to my lender on 10/23. I asked my lender and they never received it. I find out today 11/15 that they’re going to now send the check to the lender. They won’t answer me when I ask them why it wasn’t sent on the first place. So it wasn’t even sent on the 23rd. Guess what she escalates it twice, the first one never contacted me... The second one contacts by text, not a phone call but a text... Guess who it is, the original loan officer. He tells me the check has to be sent to the lender even though I’ve told them it’s paid off and I have the payoff statement that every other company wants for proof. Apparently, that’s not good enough and it has to go to the lender for “proof” just so they can turn right back around and send it back to me... I’ll be surprised if it is even sent. To beat it all, he tries telling me “since it’s taking so long, we’re giving you a full refund.” Guess what, it was cancelled within 2 weeks so you were legally obligated too... He’s supposedly a manager now and acts like he’s doing me a favor. And this was all by text! ... Read More

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  • Lender Review
    from San Jose, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Great

    Chancy was awesome great customer service

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  • Lender Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    November 11, 2018

    Lunas

    Jonathon was amazing to work with. He helped my husband and I refi our auto loan. He got us in a much lower rate with a lower Payment. He was prompt and returned our calls in a timely manner. When he told us he would do something or get back to us, he was on it. He helped us step by step through all the paperwork. Super easy. Experience was great with him and would highly recommend working with him. We originally had another lady who started the loan process but could not get back with me as she promised. One thing that turns us off more is someone who can’t make a simple phone call that they promised they would do. When Jonathan called us, I had a great rapport with him over the phone and was done with the process in one day. Thanks again.... Read More

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  • Lender Review
    from Salida, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    December 14, 2017

    Good job

    Tonya was patient with me and fast to set up my new auto loan at less than half of the original monthly due. Thank you!

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  • Lender Review
    from Trinity, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 6, 2018
    Loan Closed On:
    October 3, 2018

    Great experience with Matt @ Refi-Jet

    Matt G. At refijet was very impressive from beginning to the end of my refinance. He even took time to assist with my prorated refunds from previous lender/ service contract holders on my wife's car. Something he did not have to do, but he for sure excelled in his customer service. The 2 things I would say that was little frustrating was the time frame it took to refinance, and I had to put money down twice to secure the loan. BUT Matt was able to explain everything, and he also got me $100 amazon gift card for my frustration. Why it was taking so long was due to service contract & the the lender having to approve the loan. I went from basically 10% apr to 4% apr with credit union. Due to the time I was supposed to have 45days till my next payment, but due to the time it took to get the loan it was the next month. AGAIN MATT CAME THROUGH for me, and got it pushed back 2weeks with a 10day grace period. I'm very satisfied with Matt at Refi-Jet, and the service they provided. I would highly recommend them to anyone!!! A++ in my book... Read More

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  • Lender Review
    from Harlem, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    November 9, 2018

    Mr. Juan

    Very polite and extremely helpful. Patrick and Tynisha were very patient and walked me thru the entire process. Top notch customer service!

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  • Lender Review
    from Jonesboro, AR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 8, 2018

    Satisfied

    We didn't get to do buisness because a refinance wasn't right for me. Tonya crunched all the numbers to help me realize this. She is a very helpful customer service rep who isn't trying to hurry and force you into something you dont want. When the time comes to refinance, I'll go with refijet because they have earned my trust.

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  • Lender Review
    from Murray, KY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender

    Awesome

    Mr. Kelley was very professional and helpful! The process was fast and easy!! I’ll save over 800$ a year!!

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  • Lender Review
    from Phoenix, AZ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender

    Jonathan is a Star!! Excellent Customer Service

    Jonathan is the epitome of first class customer service! From beginning to end he patiently walked me through every step of the process and answered every question. He explained everything very thoroughly so that I felt confident I was making the best decision for myself. He is real and genuine - not shady like many can be in this industry. I highly recommend Jonathan for all your refinancing needs!... Read More

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RefiJet is focused on providing consumers the opportunity to refinance their car loan at a better rate and or term, resulting in lower monthly payments. Our service is free of charge to the consumer with no obligation. Consumers will work with our loan specialists in our Denver, CO office. Within minutes after calling RefiJet, the consumer will know how much their monthly savings will be.