Regents Financial, LLC Ratings & Reviews

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NMLS ID: 4589

Regents Financial, LLC

(4.6 of 5) 6 Reviews

83% of our customers would recommend this lender.

About Regents Financial, LLC

Regents Financial provides innovative financial options to help each customer accomplish financial goals. Regents partners with Unison to offer their unique HomeBuyer program to significantly lower the monthly payment.

Loan Officers

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Alyssa Bacha Troy, MI
Jessica West Troy, MI
Jenna Powell Troy, MI
Adam Smith Troy, MI
Ronald George Troy, MI
Jodie Bowen Troy, MI
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Customer Reviews

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6 Reviews

(4.6 of 5)
Review Breakdown
  • Lender Review
    from Corona, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 1, 2017

    Good service, poor underwriting

    I worked with Adam Smith @ Regents, who provided me with great service. Unfortunately his underwriting team did not provide him with great support. Every lender I applied with approved me, including several major banks (Chase being one of them), which tend to have stricter approval requirements. I purposely mortgaged shopped for several weeks before we made a decision on a property, so some of the financial due diligence could be done prior to selecting a house. I decided to move forward with Regents based on a unique product they offered that fit my current needs. We selected a house and provided all the information needed. Suffice to say 10 days into escrow, Adam contacted me to say they could not move forward with my loan as written. Note –nothing had changed in my financial situation (and they had all of my information), however it was clear Regents either did not do the proper due diligence to approve me initially or their underwriting standards changed during the processing of my loan. One of the more disappointing aspects was that in trying to determine what was different or what had changed, one of the initial reasons cited was a short sale I had in Feb 2012 (information they had when I was approved). When I provided Regents with the Fannie Mae requirements regarding short sale seasoning requirements, which I was beyond (I am sure Regents knew this better than I did), it shifted to my available credit (my utilization is under 20%) and lender inquiries (recently purchased a car/and was shopping for a mortgage). Again – this was all information that was presented and available when I applied. Long story short – I wasted 10 days of escrow, and could have lost the house because of Regents inconsistency (or incompetence). I shifted to one of the other lenders that approved me and the sellers were amenable to extending escrow the 10 days we lost. Beware in choosing to work with Regents Financial. ... Read More

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  • Loan Officer Review
    from Hinckley, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Perfect Customer Service

    Tremendous Customer Service and Knowledge. Jenna was very helpful and well informed, prompt and courteous. I would recommend working with Jenna to anyone.

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  • Loan Officer Review
    from Macomb, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Great experience

    Super nice lady. Very professional and helpful!

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  • Lender Review
    from Macomb, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    Great Experience

    Great experience!

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  • Loan Officer Review
    from Daly City, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Knowledgeable and easy

    Easy to work with and very knowledgeable. She always kept me up to speed on the process and I never was surprised but an unforeseen obstacle. She knew what she was doing and put me at ease.

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  • Lender Review
    from Daly City, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Clean and Simple

    I worked with Alyssa, she was great! I was able to get the loan that works best for me and my family and be comfortable with it. The overall process went much better than I had expected. It was clean and simplified. Alyssa really knew what she was doing and was easy to work with. I felt educated throughout the process and always knew what steps where coming up. She will be my first contact for all future mortgages.... Read More

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Regents Financial provides innovative financial options to help each customer accomplish financial goals. Regents partners with Unison to offer their unique HomeBuyer program to significantly lower the monthly payment.