Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.7 of 5) 610 Reviews

94% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Tracy Sonney Charlotte, NC
Donna Titone Melville, NY
Leslie Nicolas Charlotte, NC
Michael Mucciarone Independence, OH
Eugenia Evanko Pittsburgh, PA
James Heisser Melville, NY
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Customer Reviews

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610 Reviews

(4.7 of 5)
  • Lender Review
    from Shepherdsville, KY
    (5 of 5)
    Recommended!
    Reviewed:

    Great Customer Service

    (0) (0)
    I primarily dealt with Mrs. Pamela Stevens while closing the loan on our home and I received outstanding treatment but everyone at Reliance First Capital was quick to answer questions, return calls or email and left me with the feeling that I mattered. I was kept informed with regular status updates, schedules were kept and communication flowed flawlessly. The level of care that I received was top shelf and I would highly recommend them to service any of your financial needs... Read More

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  • Loan Officer Review
    from Shepherdsville, KY
    (5 of 5)
    Recommended!
    Reviewed:

    I have never been treated like this...

    (0) (0)
    Although this was my first experience with the purchase of a home, I have never in my years of dealing with banks, financiers or loan officers been treated in the professional and sincere manner that I was by Mrs. Pamela Stevens. Mrs. Stevens answered all my questions and verbally walked me through the many procedural steps involved with the home buying process. She was quick to answer or return my calls and email. She kept me informed of status updates and was quick to let me know of any delays. She guided me through every step of the process and left me with a sense of security that I was being taken care of. I could not have asked for a better person to assist me with this home purchase and I feel blessed to have had her work with me to provide my family their dream home.... Read More

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  • Loan Officer Review
    from Alexandria, VA
    (5 of 5)
    Recommended!
    Reviewed:

    The Best Ever

    (0) (0)
    Steve was "my best friend" by the time I closed on the refinance. He was there for me every step of the way. I felt comfortable raising any issue with him, even some I was embarrassed about but which had to be known. He never made me feel bad or that I had done a stupid thing. He always returned my calls quickly, never more than a few hours after I called him and usually within half an hour. He helped me strategize on the best loan for me. He worked with me to get my credit score up so I could get a better rate. He always had a solution to any problem I raised. He was good at explaining things and was very open about options every step of the way. He made this refinance the best I have ever done, and over 40 years, This was my best experience ever with a loan closing and over 40 years, with a job that has taken me all over the country, that's saying something. You cannot go wrong working with Steve. ... Read More

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  • Lender Review
    from Alexandria, VA
    (5 of 5)
    Recommended!
    Reviewed:

    An All Around Outstanding Experience

    (0) (0)
    The person I worked with at Reliance was "my best friend" by the time it was over. He was responsive, returning my calls always within a few hours. He helped me strategize on the best loan for me. He worked with me to get my credit score up so I could get a better rate. He always had a solution to any problem I raised. He never made me feel dumb or guilty about my situation. I went in hoping to reduce my debt by half with an equity out refinance but in the end I was able to pay off 90% of my debt with the increase in my mortgage payment being way less than all the monthly payments I got rid of. I ended up using an FHA loan which costs more in fees, but still reduced my overall expenses by $1000 a month. What a great feeling. ... Read More

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  • Lender Review
    from Matthews, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Great Refinance Experience

    (0) (0)
    Top notch lender. Would highly recommend. In a pool of many financial companies that play the bate-and-switch game, Reliance First Capital, LLC was the real deal. John & Kim T.

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  • Loan Officer Review
    from Matthews, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Wonderful Refinancing Experience

    (0) (0)
    Ashton was a true professional throughout our entire refinancing process. He took quality time to review all documents/fees and answer all of our questions. Ashton took a very personal approach to our mortgage scenario while researching numerous refinancing packages that would best meet our financial needs. I would highly recommend Ashton to family and friends. Ashton has exceeded all of our expectations! John & Kim T... Read More

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  • Lender Review
    from Jonesville, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance

    (1) (0)
    Amber Allin was very informative and helpful. She stayed in contact and keep me updated on the process. She was a jewel.

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  • Lender Review
    from Noblesville, IN
    (5 of 5)
    Recommended!
    Reviewed:

    Reliance First Capital was great!

    (0) (0)
    We had a wonderful experience with Reliance First Capital. Randy was wonderful and all the staff was very responsive. We would highly recommend them!

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  • Loan Officer Review
    from Noblesville, IN
    (5 of 5)
    Recommended!
    Reviewed:

    Randy was wonderful to work with!!

    (0) (0)
    Randy was wonderful to work with! My husband and I were apprehensive about re-financing, but Randy worked hard to put our mind at ease. He was extremely responsive going above and beyond to call us back and explain things thoroughly. We are saving money, paying off several things and in a much better position financially. I would highly recommend Randy!!

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  • Lender Review
    from Leesville, SC
    (4 of 5)
    Recommended!
    Reviewed:

    Home owner

    (0) (0)
    Hello friends, my wife and I just had a great experience with our reference through Reliance First Capital, LLC. Our loan officer was Mis. Tracy Sonney, she did a great job of helping us get all the documents in order and ready for the under writing of our loan. She helped a lot with getting our credit scores where they needed to be for the best possible interest rate. Mis Sonney. Also got us a turnkey reference in about 30 days and I thought that was awesome! I hope We never have to do another reference but if We do. Reliance First Capital & Mis Sonney will be the first ones we call on. Ps. Good luck to all.......H.Phipps... Read More

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.