Reliance First Capital, LLC Ratings & Reviews

NMLS ID: 58775

Reliance First Capital, LLC

4.7 of 5 449 Reviews


Who is Reliance First Capital, LLC?

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

Read more


94% of our customers would recommend this lender. (422 of 449)


Customer Reviews


  • (1) (0)

    Amazing customer service!

    Yes, I recommend this lender

    I had been reluctant to try to refinance but Reliance First Capital made it a very positive experience. They kept me in the loop, making the process extremely easy. Specifically, Suzanne Horne made sure I understood every step, answering questions and matching the best product to my needs. I would highly recommend this company!

    By:   (Tennessee)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Call and ask for Jaye Hohman. You won't be sorry!

    Yes, I recommend this lender

    I dreaded getting into a re-fi. I did it once about 14 years ago and just didn't want to have to go through the ordeal, but the interest rates could not be ignored any longer. I tried 2 other mortgage companies before contacting Reliant. From the first conversation I had with Jaye Hohman, and throughout the process, Jaye explained everything and gave great counsel on all my options. Jaye also put up with me patiently as I delayed the process at times, but was never overbearing. Also, the county I live in had many record issues that had to be corrected and Jaye worked to get everything fixed. He was very responsive and helpful, and actually made what I thought was going to be a horrible experience into one of the best decisions I've made in my life. My experience with Reliant has literally change me and my family's lives and made a retirement plan possible for us that we would have never had. Call this Company and ask for Jaye Hohman. You won't be sorry!

    By:   (Waco, Tx)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Refinancing

    Yes, I recommend this lender

    I was a little apprehensive with refinancing because I have heard some horror stories about the process, but I was so pleased that I chose Reliance for this process. I was surprised with how quickly the whole process was from beginning to end. The person helping us (K. Woodgett) let us know how the situation was progressing step by step and really helped get us a deal that we were more than happy with.

    By:   (Flower Mound, Texas)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Reliance was wonderful we worked with Greg B

    Yes, I recommend this lender

    Greg was extremely patient with us. He explained everything, answered our questions in a timely manner, and gave us the confidence to proceed . He gained our trust and made the process as painless as possible!

    By:   (Nassau County)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Upfront and honest throughout the process

    Yes, I recommend this lender

    Work with Jaye at Reliance to refinance my mortgage from a 30 yr fixed to a lower rate 15yr fixed. Jaye was great to work with from the first phone call all the way through closing. Jaye explained everything to me and went through the numbers to be sure I understood how to compare apples to apples with the other quotes I was given. He showed me how I much I was going to pay for fees and closing and how much I was going to save short term and long term with the different options. Because of his openness and honestly I didn't feel like I was talking to someone who only wanted to close the deal and was the main reason I chose to go with him over the others since the rates and fees were all about the same for similar offers. Even though the underwriting process took a bit longer than we anticipated, he stayed in touch and continued to answer my questions. All in all a great experience and I highly recommend him.

    By:   (Temple, TX)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Surprisingly Friendly

    Yes, I recommend this lender

    I had three major offers in a few minutes but Reliance captured my attention because the individual I dealt with never sounded like a pitchman. Gardener was attentive to my needs and well versed in helping me decide which way to go on our loan, the wife and I that is. He had an answer for every question and if he didn't he got back to us within an acceptable time frame. With the weird work schedule my wife and I have, we were still able to get everything done and closed within the 45 days as Gardener had promised. I would recommend them to anyone. Even Angie the office guru was informative and helpful when Gardener was unavailable. No surprises..A JOB WELL DONE!

    By:   (Toledo, Ohio)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Very pleased

    Yes, I recommend this lender

    I was very pleased with them. They were able to help me get the loan when others weren't able to.

    By:   (Arkansas)Reviewed On:

    Was this review helpful?

  • (2) (0)

    Friendly & great customer service

    Yes, I recommend this lender

    They were great! The customer service was wonderful. The promptness of return phone calls and emails was impressive.

    By:   (Easley, SC)Reviewed On:

    Was this review helpful?

  • (3) (0)

    Refi

    Yes, I recommend this lender

    Robert Metz is great. (Very personable and understanding)

    By:   (Ontario, Ohio)Reviewed On:

    Was this review helpful?

  • (0) (0)

    Never made it to closing

    My mortgage had been sold back in March. I decided to check into refinancing. I filled out a questionnaire with Lending Tree, and Reliance called me the next day. The person I talked with had a wonderful plan for a 15 year refinance. It ended up that it was not possible to obtain the loan without a considerable payment at the closing table. At that point I said thanks, but no thanks. The gentleman at the finance company called back the next day to say that he could do the loan another way. This went on for almost two months. The day before we were ready to close all the numbers changed. The rate was going to be higher, the term of the loan was going to be longer, etc. I again said thanks, but no thanks. Two weeks later another branch from Reliance called, and promised they could make the refinance happen. The same thing happened again this time with all the numbers changing two hours before we closed. A 23 year mortgage changed to a 25 year mortgage the day of closing. Again I said no. They actually called back the next week and said it was a mistake. They wanted to work on the 23 year mortgage again. Really...like I would buy that one again?

    By:   (North Carolina)Reviewed On:

    Was this review helpful?

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.
Feedback Form