Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.9 of 5) 1215 Reviews

96% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Donna Titone Melville, NY
Tracy Sonney Charlotte, NC
Ryan Kearney Pittsburgh, PA
Daniel Montgomery Melville, NY
James Heisser Scottsdale, AZ
Leslie Nicolas Charlotte, NC
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Customer Reviews

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1215 Reviews

(4.9 of 5)
  • Loan Officer Review
    from Smithtown, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent!!

    Steven Howe was extremely professional and diligent. He has great customer service and knowledgeable. He was helpful and educated me in a simplistic way to have me understand what he was trying to do for me. He was responsive to my needs and when he set a date for the Refinace he held to it.

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  • Loan Officer Review
    from Fort Wayne, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Jason Sermersheim

    Excellent at keeping us informed consistently! Much better than other companies we have done business with.

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  • Lender Review
    from Fort Wayne, IN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 13, 2017
    Loan Closed On:
    February 7, 2018

    Reliant Refi 2018

    Jason was excellent. He kept us informed weekly as to where we were in the process. However I felt Lynda his assistant, kept requesting documentation I had previously sent in. I even sent email previously sent with info attached. It took her well over a week to get list of payments from my former company. I called 2 days in a row and had it. I felt like she didn't ask for it when I was told she was going to request it, and then didn't press at all for them to respond. I had it in 30 minutes just by calling a second time and calmly asking what the normal turn around time was, and that my reason for asking was Reliant was waiting for it. I would recommend Jason in a heart beat! Im am very pleased with Reliant other than previously mentioned above. I feel Lynda actually delayed our closing time.... Read More

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  • Lender Review
    from Schenectady, NY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 11, 2018

    Reliance First Capital, LLC

    Working with Ritu Sethi was a wonderful experience. She took the time to listen to me and proactively helped me to not only meet my goals but exceed them.

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  • Loan Officer Review
    from Davidson, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Review

    When I began working with Reliance, I was hesitant because of some negative reviews I had seen online regarding the company. Steven Bruefach happened to call my phone and I expressed my concerns with him and he addressed each and every one of them. We decided to move forward with Steven because he seemed like a very honest person and we are so glad we did because he saved us with our finances and I am just so appreciative to him. I wanted to put a review out there about him and the company in case there were any skeptical people out there regarding doing business with this company. Steven provided great service and kept you informed of every step in the process. Thank you Steven... Read More

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  • Lender Review
    from Vancleave, MS Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 14, 2016

    Great experience

    Oula "Suzanne" Horne was my loan officer. She was really responsive to my questions and answered them for me in a timely manner. The rates offered were better than I received elsewhere. Would definitely use Reliance and Oula for future mortgage needs.

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  • Lender Review
    from Ravenna, OH
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Good customer service

    Being a VA loan, there were several issues throughout the process that were made it frustrating. Steve did a great job of being patient and working with me to resolve any problems.

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  • Lender Review
    from Columbus, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Reliance First Capital

    Brett was extremely helpful and always responded very quickly. He made sure we understood everything that was going on throughout the process. I highly recommend using Brett Tyson at Reliance First Capital.

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  • Loan Officer Review
    from Milford, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Akim is amazing!

    Just amazing. Patient every step of the way, and delivered on every promise! Others need to learn from him!

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  • Lender Review
    from Milford, OH Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 18, 2018

    Akim at Reliance First Capital - AMAZING!

    Akim took care of me and was absolutely amazing. He treated me as a human being, and not as a potential source of profit. All the others that I had spoken to from other lenders took an air of arrogance and were usually smug with me. One in particular nearly forced me to consent to a credit pull. But, Akim turned my experience into one that was totally excellent!

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.