Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.9 of 5) 1299 Reviews

96% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Donna Titone Melville, NY
Tracy Sonney Charlotte, NC
Ryan Kearney Pittsburgh, PA
Daniel Montgomery Melville, NY
James Heisser Scottsdale, AZ
Leslie Nicolas Charlotte, NC
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Customer Reviews

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1299 Reviews

(4.9 of 5)
  • Lender Review
    from Effort, PA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 10, 2018

    No results

    Based on results I have to give 1 star. My initial conversations was over the course of an hour. I provided all my info and based on that Anthony said he would give me 3 options moving forward. The next day we talked he had zero options for me and said I wasn't approved. It was a waste of a credit pull.

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  • Lender Review
    from Hernando, MS Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 3, 2017

    Unwanted Calls

    Months after I spoke to one person at AmeriSave, got the information I needed and decided not to refi, I continue to get calls from Reliance whose employees do not seem to know what "I am not interested means". If I would have known that clicking one co to get information meant that all other cos. would call, I would have never looked online for information. What more do you have to do to get this co to stop calling??... Read More

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  • Lender Review
    from Owings Mills, MD Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    July 28, 2017

    Just Walk Away

    Lisa Podorson has set my closing date three different dates, which she has reneged on since August 2017. Ms. Podorson has continued to asked for documents at the last minuet. She does not return text or phone calls for an entire week. She did not return my calls until I decided to cancel the refinancing and Contact the BBB. She has been very unprofessional during this process. This experience was very unpleasant... Read More

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  • Lender Review
    from Thomasville, AL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 19, 2017

    Waste of Time/Money

    Worst lending experience of my life. My point of contact provided incorrect information from the start. This led me to spend money on items such as appraisal, which cost not quite twice as much as any other appraisal company in the area, and termite inspection. After putting charges on credit I had no choice but to close the loan to pay off new debt. Oh yes, one of those payments they have not made yet and they have yet to explain why. Won't return my calls. Can you say hello lawyer... Read More

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  • Lender Review
    from Westlake, OH Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    December 28, 2016

    Not satisfied at all, promises not kept...

    I feel they made promises that they could not keep and made some mistakes that personally cost me around $2,000; I would have canceled the loan a few different times if my finances would have allowed it. I would not recommend this company to any of my friends...

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  • Lender Review
    from Newport News, VA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    DO NOT USE THIS COMPANY

    I had an awful experience with Reliance when refinancing my home. I would not recommend them to anyone. Among other issues, it is now 3 weeks after we closed and i am still waiting for the check that i was told that i would receive at closing! Not weeks after closing, DO NOT USE THIS COMPANY!!!!!

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  • Lender Review
    from Clayton, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 23, 2016

    Glad it's over. Hope they sell my loan.

    Slow. It took over 2 months to close. 2nd financial disclosure had an increase in borrowing amount. Servicer said the increase was due to taxes being under estimated when, in fact, it was an increase in points. I thought my rate had been locked. They did not want to use my attorney so I went with theirs. Without notifying me, their attorney did not do the closing. A notary came to the house in a t-shirt. The notary said he could not give legal advice so if we had any legal questions about the documents, we were out of luck, despite paying $625 for an attorney. Later, I learned their attorney was sanctioned by the NC State Bar in 2005 for conduct related to real estate closings... Read More

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  • Lender Review
    from Graham, NC
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Skip this lender

    My experience with Reliance wasn't good at all. 1st off they ran 4 hard inquires on my credit that i did not authorize and i am in the process of pursuing potential legal action . 2nd my rep corey scheduled an appraisal that took 6 weeks to get back and he nothing was done to speed that process up. 2nd we started this processs in sept and its jan of the next year almost and still not closed and i am still getting request from the loan processor. Its absolutely ridiculous! 3rd it took so long for them to close that the rate they offered me 3.75 went up to 4.6 and i wasn't even notified until i got documentation from Reliance. They did not lock me in to the initial rate like they should have. 3rd i decided not to use them for the refi because of all the errors and mistakes that were made by them. I'm going to file a Better Business Bureau complaint as well as other complaints about my experience, do not use them... Read More

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  • Lender Review
    from Rochester, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 7, 2016
    Loan Closed On:
    October 27, 2016

    RUN!!!

    Nothing was as originally stated. My closing costs were much higher than I was told in the beginning and I didn't get the money back that I was told I would. When I complained I was told they were only estimates. Even my appraisal ended up being $200 more. I was given a long list of painting & work that had to be done before I could get FHA approval. 3 days after I paid to have it all done they switched me over to conventional. I would not recommend them to a friend. When all the red flags went up throughout the process I kept going because I was so far in and didn't want to start over with someone else. Big mistake... Read More

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  • Lender Review
    from Charlotte, NC
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Hard sales pitch

    We requested offers from three lenders. This bank was the only one that wouldn't send us a tentative offer to review prior to their sales pitch. It showed us that they really wanted to get us on the phone and give the hard sale. For this reason I would not recommend them. If their proposal didn't speak for its self without the sales pitch then I doubt it would have been a mutually beneficial deal. ... Read More

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.