Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.8 of 5) 1477 Reviews

97% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Ryan Kearney Pittsburgh, PA
James Heisser Scottsdale, AZ
Thomas Berry Franklin, TN
Steven Howell Melville, NY
Roman Osipov Charlotte, NC
Ashley Fisher Charlotte, NC
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Customer Reviews

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1477 Reviews

(4.8 of 5)
  • Lender Review
    from Charlotte, NC
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 10, 2019

    Nope

    They called within seconds of getting results. Rate is way too high for a HELOC, even on a rental property.

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  • Lender Review
    from Moorpark, CA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    June 17, 2018

    Reliance Capital is Unrrliable

    I began a Refi process with Reliance the second week of November. Their service and attention to detail has been poor and seriously lacking. Beginning with incorrect information on my loan application, which was initiated at their end, to requiring an enormous amount of paperwork and poor communication, I am cancelling my application after wasting six weeks in this. I have repeatedly requested a copy of the appraisal which has all ready been done, with no response regarding that. I have had to send multiple documents twice via email, I have the sense from email communications that prior emails I sent have not been read or understood. I have had questions I asked specifically via email unanswered. If I could give a negative number of stars, or zero stars, I would. I am refinancing to secure some cash as well as pay off another debt. This difficulty with this loan has cost me time, money, and a good deal of aggravations and stress. I am 62 and have done many transactions. This has been the worst by far.... Read More

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  • Lender Review
    from Birmingham, AL
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 28, 2017

    Horrible communication

    Customer service is awful. I was given a great warm spill from Someone I will not name. said she understood my situation was very empathic I will give her that but only that. She was nice and friendly but communication skills are horrible. Took days to get a reply to text, email or phone call. I was told she was the best they had. I’d hate to see the worst. My loan the first time was messed up with a simple error that she should have known about from the very start. Then a second go around. It has been 4 months of dealing with them and 3 go arounds only to be yanked around and have poor knowledge of the loans to only end in getting a text that says we can’t do anything for you. Couldn’t even pick up the phone ans give me a call. Maybe if my credit were better I may have been treated differently but I give my rating Bc of the 3 mistakes made and for horrible communication. And lack to care enough to call me but instead I’m nothing but scum and get a text.... Read More

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  • Lender Review
    from Effort, PA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 10, 2018

    No results

    Based on results I have to give 1 star. My initial conversations was over the course of an hour. I provided all my info and based on that Anthony said he would give me 3 options moving forward. The next day we talked he had zero options for me and said I wasn't approved. It was a waste of a credit pull.

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  • Lender Review
    from Hernando, MS Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 3, 2017

    Unwanted Calls

    Months after I spoke to one person at AmeriSave, got the information I needed and decided not to refi, I continue to get calls from Reliance whose employees do not seem to know what "I am not interested means". If I would have known that clicking one co to get information meant that all other cos. would call, I would have never looked online for information. What more do you have to do to get this co to stop calling??... Read More

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  • Lender Review
    from Owings Mills, MD Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    July 28, 2017

    Just Walk Away

    Lisa Podorson has set my closing date three different dates, which she has reneged on since August 2017. Ms. Podorson has continued to asked for documents at the last minuet. She does not return text or phone calls for an entire week. She did not return my calls until I decided to cancel the refinancing and Contact the BBB. She has been very unprofessional during this process. This experience was very unpleasant... Read More

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  • Lender Review
    from Thomasville, AL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 19, 2017

    Waste of Time/Money

    Worst lending experience of my life. My point of contact provided incorrect information from the start. This led me to spend money on items such as appraisal, which cost not quite twice as much as any other appraisal company in the area, and termite inspection. After putting charges on credit I had no choice but to close the loan to pay off new debt. Oh yes, one of those payments they have not made yet and they have yet to explain why. Won't return my calls. Can you say hello lawyer... Read More

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  • Lender Review
    from Westlake, OH Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    December 28, 2016

    Not satisfied at all, promises not kept...

    I feel they made promises that they could not keep and made some mistakes that personally cost me around $2,000; I would have canceled the loan a few different times if my finances would have allowed it. I would not recommend this company to any of my friends...

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  • Lender Review
    from Newport News, VA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    DO NOT USE THIS COMPANY

    I had an awful experience with Reliance when refinancing my home. I would not recommend them to anyone. Among other issues, it is now 3 weeks after we closed and i am still waiting for the check that i was told that i would receive at closing! Not weeks after closing, DO NOT USE THIS COMPANY!!!!!

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  • Lender Review
    from Clayton, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 23, 2016

    Glad it's over. Hope they sell my loan.

    Slow. It took over 2 months to close. 2nd financial disclosure had an increase in borrowing amount. Servicer said the increase was due to taxes being under estimated when, in fact, it was an increase in points. I thought my rate had been locked. They did not want to use my attorney so I went with theirs. Without notifying me, their attorney did not do the closing. A notary came to the house in a t-shirt. The notary said he could not give legal advice so if we had any legal questions about the documents, we were out of luck, despite paying $625 for an attorney. Later, I learned their attorney was sanctioned by the NC State Bar in 2005 for conduct related to real estate closings... Read More

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.