Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.9 of 5) 1073 Reviews

96% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Donna Titone Melville, NY
Tracy Sonney Charlotte, NC
Ryan Kearney Pittsburgh, PA
James Heisser Scottsdale, AZ
Daniel Montgomery Melville, NY
Leslie Nicolas Charlotte, NC
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Customer Reviews

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1073 Reviews

(4.9 of 5)
  • Lender Review
    from Halethorpe, MD Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 30, 2016

    Cordial but sloppy and caused critial delays

    The team was not aware of some critical information which delayed my refinancing for several months. Finally upon completion which was also several weeks later than promised, the pay off checks to my creditors were all wrong, due to late fees and next payments. Chris Thomas was very cordial and forthcoming. He stayed in constant contact, but overall the company and its delays and incorrect balances, due to delays would make it impossible for me to recommend the company as a whole... Read More

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  • Lender Review
    from Mount Vernon, NY Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 26, 2016

    Appraisal Fee Refunded

    In response to previous review, Greg Bellezza and Reliance Capital did refund my appraisal fee.

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  • Lender Review
    from Delphi, IN Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    June 11, 2015

    Bad Taste in my mouth

    If you use Reliance First Capitol...DO NOT LET KENNETH WATSON ...help you.I was so frustrated with him,He is so arrogant...every time we talked he would always say..let me call you back in about 5 or 10 minutes...I wouldnt hear from him for a couple of days,and this happened probably 8 to 10 times..It wasnt all extremely bad,we did have to raise my credit score which took probably a month,but it took a little over 3 months to get everything said and done,then he lost some of my paper work,we had to get that redone,Then,I also had my motorcycle added(consolidation)..It was supposed to be a 100 percent payoff,well I didnt get all the money to pay my bike off,again..let me call the title Company and ILL call you back in 5 or 10 min..didnt hear from him..so I called back the next day.."WHAT... Read More

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  • Lender Review
    from Loop, TX
    (2 of 5)
    Recommended!
    Reviewed:

    Mortgage Review

    Reliance First Capital was very professional and did what they said they would do. In this day and age that is very rare. It made it a pleasure doing business with them. I couldn't be more pleased. Thanks !!!

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  • Lender Review
    from Apple Valley, CA Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    July 14, 2013

    Very sad

    I thought they seemed very nice at first. played phone tag then got a letter in the mail stateing that I was not interested so they would not do anything more on my file. I left messages andd emailed that that was incorrect. Have not heard from them since. Maybe they should have said they were not interested. Im in dier straights and need help.

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  • Lender Review
    from New Mexico Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    November 28, 2012
    Loan Closed On:
    January 28, 2013

    If you can stand the nonsense

    The experience with Reliance was extremely frustrating and aggravating. First the loan "mgr" asked for the usual pile of paper, including the 4506T to prove I paid my taxes. Fine, but then they wanted copies of my tax returns so they could compare. Since when are they tax auditors? Unable to find the copy for 2011, I had the IRS send us the transcript of it, and sent it via PO, and electronically. But then it was held up for 3 weeks because the transcript was mailed by us, and not the IRS. Now we are getting ridiculous. So we had the IRS fax it to them directly, AND STILL they had a problem with it's "authenticity". They received everything we had, with no discrepancies, yet the loan mgr suggested we go ahead and "dummy up" a copy, as long as it would match exactly. We said no, the two separate transcripts were accurate, and they could use those, or we would walk. Amazing that a week later they finally approved it. This guy had emailed and called every day, sometimes as many as 4 times, even during our Christmas trip to Dallas, only to sit and wait, and wonder what the black hole was doing. And to make it more annoying, he had a demeaning way of speaking, saying "Does that make sense?", after every statement, as if I couldn't understand basic English. One of those things people say when they want people to feel inferior. They requested the 4506T 4 more times, so we sent them at least 8 to make sure. So that didn't "make sense", nor did their inability to accept the IRS transcripts sent from the IRS, nor the harassment for other tax copies while we were visiting my sons in Dallas over Christmas. I certainly would not want my friends to feel my frustration... Read More

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  • Lender Review
    from DE
    (2 of 5)
    Reviewed:
    Date of Service:
    October 9, 2012
    Loan Closed On:
    October 9, 2012

    Too much

    Person with whom I spoke kept interrupting me and telling me his "line" rather than listening to what info I wanted. Quite pushy, altho' he said he wasn't a salesman. Closing costs were astronomical.

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.