Reliance First Capital, LLC Ratings & Reviews

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NMLS ID: 58775

Reliance First Capital, LLC

(4.9 of 5) 1073 Reviews

96% of our customers would recommend this lender.

About Reliance First Capital, LLC

Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. ...

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Loan Officers

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Donna Titone Melville, NY
Tracy Sonney Charlotte, NC
Ryan Kearney Pittsburgh, PA
James Heisser Scottsdale, AZ
Daniel Montgomery Melville, NY
Leslie Nicolas Charlotte, NC
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Customer Reviews

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1073 Reviews

(4.9 of 5)
  • Lender Review
    from Medford, NY
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Overall good experience

    I delt with Donna Marie Titone on my home refi. She was awsome and made the experience better than i expected. However she had gone on vacation for a week and dealing with other personnel while she was away was subpar, and for that reason i only give 3 stars. Nothing worse than not getting phone calls back after leaving numerous messages. Other than that, Donna made it a great experience. Had my refi done in under 30 days. I would use them again... Read More

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  • Lender Review
    from Oreland, PA
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Solid Performance

    I was approached by Reliance within a few minutes of submitting the application to Lending Tree. I worked closely with the staff, exchanged friendly emails, received call-backs quickly whenever there were questions, and stuck to the deadline. Overall a new mortgage is not a pleasant experience but they made every effort to simplify, reduce, and move forward quickly.

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  • Lender Review
    from Winston Salem, NC Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 18, 2015

    Easy experience

    Dakota Motsinger was very helpful and responsive throughout the loan process.

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  • Lender Review
    from Soith Carolina
    (3 of 5)
    Recommended!
    Reviewed:

    No personal contact

    I guess the new way of doing business is online. I prefer the personal way. I didn't even see Reliance at the closing.

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  • Lender Review
    from Valparaiso, IN
    (3 of 5)
    Recommended!
    Reviewed:

    Not happy

    We started on such a good foot after I had a bad experience with another Lender. My complaint is I was told to do something and to pay for it. Then the lender told me sorry that's no good we have to do it over again. Their mistake cost me $900. Other then this they were ok. I guess you can't find anything perfect but once they knew what they told me to do then they should have paid the cost not me. Anyway I'm glad it's over. Next time I will get a local lender so much easier... Read More

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  • Lender Review
    from USA
    (3 of 5)
    Reviewed:

    Not What I expected

    The process was slow. The loan process took three months, which is too long, in my opinion. Closing costs were high and the interest rate changed. I would go through another company if I had to do it again.

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  • Lender Review
    from Indiana
    (3 of 5)
    Recommended!
    Reviewed:

    Good but not great.

    I initially was promised 100% LTV with no out of pocket closing costs even with my recently discharged Chapter 13 Bankruptcy, which would've allowed me to cash out ~$10,000. That didn't happen. In the end I had to scrape together nearly $4,700 to close the loan. I'm aware that I had a difficult credit situation to deal with, but I don't like that fact that I came out $14,000 under what I was originally expecting to borrow after almost 5 months of going back and forth and sending in this and that repeatedly. I almost gave up on the whole situation, but Ken Watson, the Mortgage Analyst that I worked with, bent over backwards and definitely went above and beyond to get this done and didn't let me give up. Thanks for all your help Ken... Read More

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  • Lender Review
    from OHIO Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 1, 2013
    Loan Closed On:
    May 13, 2013

    Glad its over!!!

    They were great out the gate but fizzled in the end. When I 1st got a call I talked to the agent an hour about options with NO high pressure anything. Easy to talk to, and thought alot of him. They told me there was no need for an appraisal and we were set to close in april. About a week later they called and said we needed an appraisal. After waiting another 2 weeks to get that done everything seemed ok. We were set to close on monday morning. My wife and i took the day off work to take care of it. The closer calls me on saturday at noon and tells me that the amount his paper work showed was way higher then what i was told to bring for closing. The problem was pushed up the food chain and taken care of by carlton burns. Everything he said he would do, he took care of. Everything was taken care of by the end of the day on that monday. Thank you carlton!!... Read More

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  • Lender Review
    from Webster, NY Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 20, 2012

    Buyer

    Overall experience was just okay.

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  • Lender Review
    from Tacoma, Wa
    (3 of 5)
    Reviewed:

    Poor Communication

    Cindy Stadtlander did not return calls or emails on time or at all. I was left wondering what was going on with my loan, why papers were taking so long. Several errors with what needed to be signed, confusion about VA process and requirements. Had to resign papers due to errors. At closing had an unexpected out of pocket cost, but was assured that it would be refunded by title company, this was an error with the HUD paperwork. Once again no phone call or email from Cindy. She took the day off or was in a seminar several times we tried to reach her. I will never do business with Reliance again, nor recommend them to my friends that need a VA refinance... Read More

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Reliance First Capital was founded with the purpose of helping both existing and prospective homeowners receive the right mortgage. We achieve our goal by developing customized mortgage programs that match each client's specific needs and situation. So whether you’re looking to buy a home or looking to refinance your current mortgage, whether you have perfect credit or are struggling with payments, our dedicated and knowledgeable staff will design a custom-tailored mortgage that helps you achieve your financial goals. At Reliance First Capital, we welcome the opportunity to put our years of industry experience to work for you. As a direct lender, we have the resources to deliver the right programs, fast approvals, speedy closings and, most importantly, deliver your money. You can RELY on Reliance First Capital.