Residential Mortgage Services Inc. Ratings & Reviews

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NMLS ID: 1760

Residential Mortgage Services Inc.

(5 of 5) 30 Reviews

100% of our customers would recommend this lender.

About Residential Mortgage Services Inc.

Residential Mortgage Services, Inc. NMLS# 1760 is a privately held mortgage bank providing residential mortgages to homeowners since 1991. Our single-minded focus on helping home owners to secure residential mortgages enables RMS to provide people looking...

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Loan Officers

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Jason Larkins South Portland, ME
Luke Phillips South Portland, ME
Josh Gotlieb Bangor, ME
Jason Jastrzebski West Hartford, CT
Andrew Michaud South Portland, ME
Jeffrey Amell South Portland, ME
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Customer Reviews

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30 Reviews

(5 of 5)
Review Breakdown
  • (30)
  • (0)
  • (0)
  • (0)
  • (0)
  • Loan Officer Review
    from Boynton Beach, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    PeterJose keeping you in the loop

    Peter was the consummate professional. Peter was always keeping us in touch with what was going on in every stage of the process. Rarely did a day or two go by without hearing from him letting us know that the process was going as planned. My wife and I would recommend peter to any of our friends that may be looking for a new mortgage or a refinance.

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  • Loan Officer Review
    from Hamilton, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Highly Recommend!

    If I could give a 10-star rating to Andrew Michaud, I would! Andrew and his RMS teammates are low-pressure, professional, courteous, knowledgeable and readily available throughout the loan process. I highly recommend Andrew Michaud and RMS!

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  • Lender Review
    from Jacksonville, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Great customer service

    Spoke with Eric Knight and after my interaction with him in can only assume how great of a company this is. Very customer focused!!

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  • Loan Officer Review
    from Jacksonville, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    GREAT CUSTOMER SERVICE

    Being a business owner I hate pushy salesman. I was really just looking for advise for the future nothing right now and Eric still didn't mind helping me. Might have spent a little more time of his than he may have wanted but he never let it show. Will be refering my business to him in the future. Felt the need to say he was doing a great job and very knowledgeable!!!... Read More

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  • Loan Officer Review
    from Waxhaw, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Great Experience with Jeff Amell

    Jeff was highly responsive during our loan process. I never found myself waiting for updates. His work was thorough and there were no last minute surprises with rate locks or fees. I would highly recommend Jeff to others - in addition to his responsiveness, he was always professional and courteous! Thanks Jeff!!

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  • Loan Officer Review
    from Columbus, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Tyler Richer is awesome!

    Great experience with Tyler Richer at RMS. Made the whole process easy and answered my never ending list of questions. Very responsive to all my emails, even after hours! Overall great experience.

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  • Lender Review
    from Columbus, OH Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 28, 2017

    Tyler R. is awesome!

    Great experience with Tyler Richer at RMS. Made the process very easy and answered all my questions throughout. Lowest rates through leading tree hands-down.

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  • Lender Review
    from Aurora, OH Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 7, 2017

    RMS Refinance

    We worked with a great team at RMS! Justin Rinfret, our loan adviser, was informative, ethical, and able to provide the best rates for our home refinance. Justin responded quickly to all emails and patiently answered all of our questions. He was a great person to work with during the entire process. Tina Quattruci, our loan processing coordinator, was extremely helpful in assisting us through the process of submitting our paperwork, completing a few home improvements for the appraisal process, and answering questions. Tina responded to emails quickly and was encouraging every step of the way. We felt like both Justin and Tina went above and beyond for us, and I would highly recommend their mortgage services... Read More

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  • Loan Officer Review
    from Fairfax, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Efficiency and confidence

    Andrew was incredibly fast to respond to questions and helped me to close on my first home purchase with a very fast 30 day close and competitive rates. We were not racing to meet deadlines and were ahead of the game. Andrew was readily available and took phone calls from me well into the evening and was able to explain the finer details of the loan clearly and effectively. ... Read More

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  • Loan Officer Review
    from Greer, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Good service and low rates

    Liked how easy it was for me to reach out to RMS and Andrew. The interest rate I got from RMS was also the lowest I have seen. Everything was kept transparent and clarifications were given when needed. There were no last minute surprises. The document upload site I wish was more interactive.

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Residential Mortgage Services, Inc. NMLS# 1760 is a privately held mortgage bank providing residential mortgages to homeowners since 1991. Our single-minded focus on helping home owners to secure residential mortgages enables RMS to provide people looking for a home purchase loan or refinance with a broad range of residential mortgage products and faster turn-a-round times than most full service retail banks, credit unions or mortgage brokers. Our network of branch offices and loan originators utilize a wide array of loan options and technology to create an exceptional customer focused experience, whether using our easy online mortgage application or meeting face to face. In 2016, RMS closed over 17,000 loans with an aggregate value in excess of $3.8 billion and 2017 promises continued expansion into new territories. Our commitment to creating a positive corporate culture, providing exceptional service for our customers and partners and a strong spirit of giving back in our communities sets RMS apart as one of the top workplaces in the mortgage industry.