RoadLoans Ratings & Reviews

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NMLS ID: 4239

RoadLoans

(3.7 of 5) 1405 Reviews

20% of our customers would recommend this lender.

About RoadLoans

RoadLoans.com is the internet auto lending division of Santander Consumer USA Inc. We specialize in financing, refinancing and servicing new and used auto loans for customers with less-than-perfect credit. RoadLoans.com has helped tens of thousands of...

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Customer Reviews

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1405 Reviews

(3.7 of 5)
  • Lender Review
    from Hephzibah, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 2, 2014

    It will affect your score

    They did a hard inquiry on my credit without permission

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  • Lender Review
    from Sterling, VA Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 27, 2018

    To expensive

    I did not accept the loan because of the high interest rates they were offering. Also they pulled a hard credit inquiry without my consent

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  • Lender Review
    from Vancouver, WA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    March 24, 2018

    Excellent customer service

    They were very attentive they contacted me on several occasions welcoming me and also verifying that I understood everything and the steps I needed.to take to lease a car

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  • Lender Review
    from Nicholson, PA Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 19, 2018

    Life throws curve balls

    I was approved and the truck sold before I got to talk to them and then they offered another truck but it was more expensive and I wasn't approved for that much so was looking around and my scores went down because everyone was doing hard pulls and my score went down and they wouldn't approve me anymore

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  • Lender Review
    from Cypress, TX Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 6, 2018

    DO NOT USE THIS LENDER

    This lender ran my credit score without approval. Lending tree did not state that any lender would be running my credit score. I am deeply disappointed with my experience and extremely unhappy that my credit score will now be bumped down. On top of that, i could not see the previous reviews about this company running credit scores without consent as i did not even know about the company until it came up in the search. After running my score. The damage is already done and irreversible, but i never want to use this site again.... Read More

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  • Lender Review
    from Marietta, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    February 5, 2018

    hard inquire from them without my consent

    dont even look at this company I was just looking at loan options I didn't even apply for a loan with this company and got a hard inquire from them without my consent or request! I take my credit very seriously and I think most will agree that a lender hitting you with a hard inquire with out your approval or consent is unacceptable... I will never do business with this company and may never using lendingtree.com again because of this experience... Read More

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  • Lender Review
    from Fredericksburg, VA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    December 2, 2016

    Incredible but True Denial

    If you need help to get a vehicle finance don't waste your energy with Road loan. They will judge your credit history and the use it against you.

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  • Lender Review
    from Rosedale, MD
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward

    Unrealistic rates

    Though I am grateful I got a response back. If I already have a auto loan with 5% apr why would I settle for 24%? Crazy will not be using them

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  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 27, 2017

    watch out - hard pull!

    I was just looking at loan options I didn't even apply for a loan with this company and got a hard inquire from them without my consent or request! I will also be complaining to Lending Tree as it was very unclear this would result in a hard pull from any lender.

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  • Lender Review
    from Taylors, SC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 12, 2017

    dont even look at this company

    I was just looking at loan options I didn't even apply for a loan with this company and got a hard inquire from them without my consent or request! I take my credit very seriously and I think most will agree that a lender hitting you with a hard inquire with out your approval or consent is unacceptable... I will never do business with this company and may never using lendingtree.com again because of this experience... Read More

    Was this review helpful?

RoadLoans.com is the internet auto lending division of Santander Consumer USA Inc. We specialize in financing, refinancing and servicing new and used auto loans for customers with less-than-perfect credit. RoadLoans.com has helped tens of thousands of customers purchase the cars they want, or refinance the ones they currently own. RoadLoans.com can guide you through the process of automotive credit and show you the benefits of securing a direct auto loan. Applying for an auto loan or auto refinance with RoadLoans.com is fast and easy, and allows you to shop for your car the day you apply.