Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.7 of 5) 2891 Reviews

95% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
James Groth Indianapolis, IN
Jared Shore Indianapolis, IN
Richard Salazar Schaumburg, IL
Patrick Lane Crown Point, IN
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Customer Reviews

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2891 Reviews

(4.7 of 5)
  • Lender Review
    from Woodbine, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Refinancing Home

    Rachel McNulty was a pleasure to have help with our loan application. I recommend her for anyone to use.

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  • Lender Review
    from Monrovia, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Happy

    Very professional and responsive. Happy to have come to meet our loan officer Anthony Mock through them.

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  • Loan Officer Review
    from Monrovia, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    MOCK ROCKS!

    Mr. Mock, ( who was so friendly, we were on first name basis in a short time). Along with that friendly and caring customer service came a person who was extremely knowledgeable about what he does. He also took the time to learn about our situation so he was able to expertly combine his knowledge with our situation and put it all together in the best way possible. I will say because we had unique challenges that there were set backs and disappointments, but none of these were due to Mr. Mock, if anything his expertise and commitment to helping us made those challenges so much easier to deal with and it helped us to get to a place we could still be happy with what we needed to do.... Read More

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  • Loan Officer Review
    from West Mifflin, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Class Act

    Honest guy. Thats huge for this industry.

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  • Lender Review
    from West Mifflin, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 9, 2018

    Class Act

    Joel was awesome. After reviewing my existing situation, he suggested that I stay with my current lender and just increase my payment. Who does that? None of the others who blew up my phone, thats who. That says a lot. Ill be referring Royal and if I do need a lender, I know who to call.

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  • Loan Officer Review
    from Frankfort, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Loan Advisor Review

    Mr. Symon is a professional - no hassle, customer friendly service. He allows use of email two-way communication if requested, which is quick and convenient. Always ready and willing to assist.

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  • Lender Review
    from Frankfort, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Royal United Home Refinance Plus Cash

    I was encouraged by the professionalism of my loan advisor (Brock Symon). Transactions were accomplished via email at my request - which enabled a convenient, quick and well documented process. Closing was a snap, with a friendly and professional Notary assigned by Royal United.

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  • Lender Review
    from East Liverpool, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    Royal United

    They set us up with very qualified, knowledgeable people to guide us through our process . Delivered what was promised even quicker than expected.

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  • Loan Officer Review
    from East Liverpool, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Our refinancing process

    Ken went above and beyond our expectations! His constant upbeat attitude and willingness to help made our refinancing process a breeze. We will recommend him to all our family and friends !

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  • Lender Review
    from Port Saint Lucie, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience

    My experience with Royal United centered around my interaction with loan officer Evan Embry, which was excellent. However, others that contacted me in your underwriting department were fantastic as well. All were very proficient and proactive in identifying potential snags and avoiding them. I felt like the entire process was automated in terms of its efficiency, yet personal in terms of my interaction with those at Royal United.... Read More

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.