Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

4.6 of 5 1380 Reviews


Who is Royal United Mortgage?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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93% of our customers would recommend this lender. (1177 of 1269)


Customer Reviews


  • (0) (0)

    Excellent job!

    Yes, I recommend this lender

    Eddie was very helpful and attentive during the entire process. He was very good at keeping me update. A definite recommendation!

    By:   (Lubbock, Tx)Reviewed On:

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  • (0) (0)

    A+ service

    Yes, I recommend this lender

    I was working with Jim Groth and he was awesome. Everything was done quickly, efficiently, and with a smile.I had a lot of questions and he always responded quickly and explained everything so I that is was easy for me to understand. It was a very smooth process from start to finish and Jim did everything that he said he was going to do and more. I would HIGHLY recommend Royal United Mortgage.

    By:   (Los Angeles, CA)Reviewed On:

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  • (0) (0)

    refinance w/cash out

    Yes, I recommend this lender

    I had a wonderful experience with Royal United Mortgage regarding my mortgage refinance. Julia Davenport-Drake was so knowledgeable and helped me understand the process. She always called me when she said she would, got me a great interest rate and was very personable. I will definitely refer Royal United Mortgage and especially Julia to my friends and family they made their service.

    By:   (Sachse, Texas)Reviewed On:

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  • (0) (0)

    Wonderful to work with!

    Yes, I recommend this lender

    Our experience with Royal United was wonderful. We worked with a representative named Nick and he was great. The turn around time from start of the application to getting funded was about 2 weeks, yes 2 weeks! We have refinanced before and it took months! This was by far the most positive experience we have ever had with financing or refinancing our house! Rates were great, just overall great experience! (No, we are not being paid to say this!) I would definitely use Royal United again!

    By:   (Republic, OH)Reviewed On:

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  • (0) (0)

    Surprising Quick and Easy Process

    Yes, I recommend this lender

    My experience with Lending Tree was quick and easy. Jeremy Cooley and Justin Allee are knowledgeable and responsive. They ironed out any possible problems quickly and with little effort on my part. I recommend Lending Tree to anyone needing capital. The money came through surprisingly fast. Now I can give my house the make-over that it deserves.

    By:   (Bay Shore, NY)Reviewed On:

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  • (0) (0)

    Beyond Easy and Fast!!!

    Yes, I recommend this lender

    Royal United is awesome! I dealt with Michael Costello who made the process easy and fast. Great communication and prompt attention to any question, or issue that arose. The entire process was beyond easy. In fact, it was all wrapped up in a matter of weeks. I would recommend my friends and family to use this lender for their refinance or new finance options. Nothing but praise.

    By:   (Wichita Falls, TX)Reviewed On:

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  • (0) (0)

    the new AMAZERS

    Yes, I recommend this lender

    I have done business, several times, with a company that promises to AMAZE. IMHO, Royal United are the new AMAZERS. My refi closed in less than 2 weeks from initial contact. Their team was polite and responsive. Their communication was prompt and clear. At no time in the process did I feel like a number. They understood my objective in securing this financing because they asked and listened. I could not be more pleased with the whole experience.

    By:   (Southwest Florida)Reviewed On:

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  • (0) (0)

    excellence

    Yes, I recommend this lender

    We have had no problems with royal united mortgage. We have our payments automatically taken out of our checking account.

    By:   (Delray Beach Fl)Reviewed On:

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  • (2) (0)

    mortgage refinance

    Yes, I recommend this lender

    I am one who HATES going thru any kind of loan process and that is why it has taken soo long to apply for a refinance. Derek Undem was an excellent person to have on my side. He was honest and patient but very efficient and professional. We were completed in about three weeks and it was relatively pain free. thank you Derek and Royal United Mortgage!

    By:   (little town in michigan)Reviewed On:

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  • (0) (0)

    Robert Jakubowski

    Yes, I recommend this lender

    Robert made purchasing my home easy and enjoyable. I'm a first time buyer and for what is typically a very stressful time, Robert was able to truly keep me calm through continuing to deliver on his word. I heavily relied on Robert for market data, timely feedback, and transparency. His approach went above and beyond my expectations and I would recommend him to anyone looking to purchase a home.

    By:   (Palatine, IL)Reviewed On:

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
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