Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

4.6 of 5 1362 Reviews


Who is Royal United Mortgage?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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93% of our customers would recommend this lender. (1162 of 1251)


Customer Reviews


  • (1) (0)

    Quick & Easy

    Yes, I recommend this lender

    If you were looking for a mortgage or refinance Royal United mortgage is your place. In less than one minute after going on lending tree I received a phone call from one of their loan officers. His name is Chad Peelle. He took some basic information and in less than 20 minutes came back to me with three options. He will walk you through every process of the loan and is very informative. My loan was approved and closed in less than two weeks. I would recommend Royal United mortgage and Chad Peelle to anyone looking for a loan.

    By:   (Union Beach NJ)Reviewed On:

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  • (0) (0)

    Kudos

    Yes, I recommend this lender

    My wife and Ihad been going through some hard times and everyone we contacted for help turned their backs on us and told us they could not help us when we needed them the most. Then I got in touch with Royal United Mortgage and Marty and Justin were exceptional. They got us a much lower rate on a refinance on our house in less than 30 days. We definitely will be recommending them to everyone we know. Thank you Marty and Justin and the staff of ROYAL united Mortgage we really appreciate everything you did for us. RicnMarg

    By:   (Rochester NY)Reviewed On:

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  • (0) (0)

    Quick and Painless process

    Yes, I recommend this lender

    I was hesitant about refinancing my house until I talked to Sara St. John with Royal United Mortgage. She assured me how quick and painless the loan process would be. She was right! Sara handled everything for me in a very thorough and efficient manner. She kept me updated on everything and answered every question that I had very well. It was a pleasure doing business with Sara and Royal United. I would recommend their service to anyone. Be sure to ask for Sara St. John!

    By:   (Groesbeck, Tx)Reviewed On:

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  • (0) (0)

    Good Experience for Refi

    Yes, I recommend this lender

    My refinance was unique in that I was not only refinancing, but also paying down a significant portion of my mortgage. John Durbin of Royal United Mortgage worked with me and the underwriters to ensure that all things went smoothly --and above board, or course-- and my closing happened within two weeks.

    By:   (Lansing, MI)Reviewed On:

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  • (2) (0)

    Great Experience - Very Easy Process

    Yes, I recommend this lender

    I had some specifics that made my loan a little out of the ordinary. Two other lenders gave me a real run-around, requiring tons of seemingly unrelated paperwork, then declined me anyway. Royal United was different. My rep, Robert Jakubowski, took the time to review the specifics of my situation, came up with a simple solution, and provided me with options that perfectly fit my needs. My loan was approved and closed in no time. It really was a great experience. My thanks go out to Robert and all the staff at Royal United.

    By:   (Pompano Beach, FL)Reviewed On:

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  • (0) (0)

    What a Pleasure

    Yes, I recommend this lender

    From the beginning of our interaction with Royal United Mortgage and their associate Michael Gracz, we felt valued and were treated with courtesy and professionalism. We have only great things to say about Michael and Royal United.

    By:   (New Orleans, La.)Reviewed On:

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  • (1) (0)

    Seamless...

    Yes, I recommend this lender

    My experience with Royal United Mortgage was as the title of my review indicates a "seamless" experience. The Service given by Mr. Brian Daley was exceptional and he made himself available even during after hours for questions or concerns. Let's be honest,this is not a fun process, I have experienced in the past and spoke with others that have given up due to the difficulties. I would recommend them trying again with Royal United Mortgage and Mr. Daley.

    By:   (Long Beach, Ca.)Reviewed On:

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  • (2) (1)

    Best Refinance Experience

    Yes, I recommend this lender

    Royal United Mortgage promised many things and for a change a mortgage company actually delivered. I have never dealt with any one who gave 110 percent toward the customer but Kevin Buswell made me feel like I knew him for a long time. I don't know if everyone is like Kevin but he went above and beyond with following up all the way to closing. Kevin originally promised me that I would be closing in weeks and not months from beginning to end and he delivered. It was a great experience for me since I had been dedied by other banks recently. I recommend Royal United Mortgage to anyone and I hope You are lucky enough to get Kevin to help you. Thank you Royal United and thank you Kevin Buswell

    By:   (Niles, Illinois)Reviewed On:

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  • (1) (1)

    Excellent

    Yes, I recommend this lender

    Royal United is an excellent lender. Jeremy Cooley was very professional and responsive through out the entire process.

    By:   (texas)Reviewed On:

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  • (0) (1)

    Fast, Efficient, Excellent Customer Service

    Yes, I recommend this lender

    Our loan process was completed in 2 weeks! Amazingly fast!! I have never dealt with such an easy process in closing a loan. No waiting for updates, no hassle with requests for endless documentation and paperwork. We weren't a number for this company, we were a valued customer. Thank you! Highly Recommended!!!

    By:   (Lancaster, OH)Reviewed On:

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
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