Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.6 of 5) 1909 Reviews

94% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Matt Matheny Schaumburg, IL
Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
Mark Balenger St. Augustine, FL
James Groth Indianapolis, IN
Richard Salazar Schaumburg, IL
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Customer Reviews

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1909 Reviews

(4.6 of 5)
  • Lender Review
    from Bradenton, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Came through in a pinch.

    (0) (0)
    We needed a loan, but our circumstances are not ideal. Our 2nd home needed some repairs to make it useable and profitable for us and our budget was too tight to get them done. Royal United gave us a great rate, and hung with us as we tidied up all the loose ends to meet the requirements for paperwork.

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  • Loan Officer Review
    from Bradenton, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience working with Mark Balenger

    (0) (0)
    Mark Balenger was thorough, polite and knowledgable about the process for obtaining a mortgage on our 2nd home. Several unique circumstances made this a longer than usual process but Mark kept everything in place and moving forward until closing. Closing was quick and painless once everything was approved. Thanks Mark!

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  • Lender Review
    from Indio, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent company

    (0) (0)
    An excellent experience. The people that I worked with were professional, knowledgeable and understanding. Always very responsive. We closed on the stated date. The whole process from start to close was very fast. I'm pleased to have done business with this company.

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  • Loan Officer Review
    from Indio, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Mark Dunn is the loan advisor you want

    (0) (0)
    Mark is really is great person to work with. He's professional and very knowledgeable about the products available that best suits his clients needs. My husband and I recently decided to refinance our home. Mark was there every step of the way with responsiveness, knowledge, patience and understanding. When issues would arise Mark was able to navigate through them swiftly. I so appreciate the opportunity to have worked with him. Anyone looking to finance or refinance a home, Mark is definitely your man.... Read More

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  • Lender Review
    from Lewisville, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Customer's goal oriented

    (0) (0)
    The whole team provided such an easy, smooth, and professional service. Very honest people, nothing hidden or false promises. The process was fast and closed my loan on time. Royal United Mortgage was able to help me even when two other large mortgage lenders couldn't.

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  • Loan Officer Review
    from Lewisville, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Such an awesome refi experience

    (0) (0)
    Very proffesional, friendly, and polite, understands customer's situation and needs, provides and explains every option possible, and is with you every step of the process until the goal is accomplished. After 2 large mortgage lenders declined my loan application, Jerron Long and the team of Royal United Mortgage found solution to my mortgage needs providing me with an easy and smooth process.... Read More

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  • Loan Officer Review
    from West Palm Beach, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Mary, you're awesome!

    (0) (0)
    It was truly a pleasure to work with Mary refinancing our rental property. She showed the patience of a saint and responded quickly to all my questions and concerns. She guided me through, explaining every step of the process and all the confusing legalese in plain words even I could grasp. Closing went smoothly and I was able to ask questions the next day which she again promptly answered.... Read More

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  • Loan Officer Review
    from Jacksonville, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience!!!

    (0) (0)
    This was an entire new experience for me and Brian Creg was awesome at walking me through the entire process and explaining everything in detail. I actually almost went with a different lender until I saw the comparison of care and attention to detail. I would highly recommend Brian and Royal Mortgage for any lending need.

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  • Lender Review
    from Clinton, MS
    (5 of 5)
    Recommended!
    Reviewed:

    Murrah Loan

    (0) (0)
    Very good.

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  • Loan Officer Review
    from Clinton, MS
    (5 of 5)
    Recommended!
    Reviewed:

    Murrah Loan.

    (0) (0)
    Very personal. Best employee you could have. Please say thanks again.

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.