Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

4.5 of 5 1337 Reviews


Who is Royal United Mortgage?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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92% of our customers would recommend this lender. (1130 of 1226)


Customer Reviews


  • (0) (0)

    My Review

    Yes, I recommend this lender

    I have been very pleased with the entire process so far. Everything has progressed in a expedient manner. All employees that I have dealt with have been friendly and courteous. I would definitely recommend this company to anyone seeking to buy or refinance a home.

    By:   (I am a widow and I live in Spring, Texas.)Reviewed On:

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  • (0) (0)

    Great Lender

    Yes, I recommend this lender

    Great people works for this lender, David Richman and Rachel Moore are the greatest.

    By:   (Miami, FL)Reviewed On:

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  • (0) (0)

    Great deal on refinance with debt consolidation

    Yes, I recommend this lender

    Once I submitted my info on Lending Tree I had several mortgage companies call me regarding my refinance/debt consolidation. I was set to go with another company who presented me with a great offer verbally. With that company, the loan officer brought in a customer service rep who QUICKLY went thru all of the initial paperwork including the Good Faith Estimate.Once I hung up, I realized the Good Faith Estimate was not at all the great offer that had been initially been presented to me over the phone by the loan officer. Their enormous closing costs were eating up funds that could have been used to further pay down my credit card debt. At that point I reached out to Mark Balenger with United Mortgage who had previously contacted me. Initially, I was worried because of some negative online information about United Mortgage regarding the number of phone calls they make when they learn you're looking for a mortgage. I expected the loan officer to be a fast talking salesman but Mark was anything but. He took the time to answer my questions and went thru the Good Faith Estimate and other loan documents thoroughly so I knew exactly what I was getting. He answered emails and phone calls within minutes and was patient with all of my questions. The loan closing process was painless - just met with the notary and had the documents signed within 30 minutes. The checks to pay off my credit cards were received within a week and I am now saving $600 per month! I highly recommend Mark Balenger and United Mortgage!

    By:   (Bloomington IL)Reviewed On:

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  • (0) (0)

    Refinancing with Dante

    Yes, I recommend this lender

    I recently went through Royal United to get my house refinanced. The experience was over all very satisfying. I worked with Dante Fratturo and he kept me up to date every step of the way. Dante was very informative when ever I had any questions and very quick to respond. The process was very smooth and there were never any surprises or hitches. It only took a few weeks to completely close the deal. I will be recommending Dante as well as Royal should I ever come across friends or family looking into refinancing. The company and the employee were not cut throat sales people trying to get a quick deal but more so personable and friendly.

    By:   (Clearwater, Florida)Reviewed On:

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  • (0) (0)

    Great customer service

    Yes, I recommend this lender

    I am very please with the customer service I received at Royal United Mortgage. The whole process was handled very professionally and efficiently by our loan advisor Brian Benford. I really appreciate the time Brian took to make sure I was informed on every step of the loan process, even sacrificing his personal time to take care of all the details. I got the loan I needed at the rate I wanted thanks to Brian and all the staff at Royal United Mortgage.

    By:   (Highland, California)Reviewed On:

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  • (0) (0)

    Scary

    Yes, I recommend this lender

    Rcvd a call immediately after requesting info fr LendTree. He had lots of questions, as soon as I sd I just need rate, April and terms, he hung up! Wish I never answered THAT call

    By:   (Calif)Reviewed On:

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  • (0) (0)

    Tim Lecklider

    Yes, I recommend this lender

    Tim, was fantastic to work with, he wasn`t just Professional, but he made you feel like a friend. getting a VA loan, is very difficult at times, getting all the paper work done can drive you crazy sometimes, but Tim lead me through everything, it was very comfortable working with such a terrific Agent. I would work with Tim anytime I had to get a loan, and definitely would recommend Tim Lecklider to anyone I knew that was wanting to get a loan. Tim is one employee that Royal United Mortgage need not let get away. we need more people that are like Tim in our work force that deal with the public. he has a great personality.

    By:   (North Carolina)Reviewed On:

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  • (0) (0)

    Refinance and cash out

    Yes, I recommend this lender

    Royal United did a great job helping us to refinance and consolidate some debt. The rate was a little higher than we would have liked but still lower than what we had before. all in all , a great company

    By:   (San Antonio, TX)Reviewed On:

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  • (0) (1)

    Company would not give a rate quote

    Company refused to just quote rate and fees for obtaining a refinance without providing all personal information that you would typically put on a full mortgage application. Would definitely not recommend.

    By:   (California)Reviewed On:

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  • (1) (0)

    Lending experience

    Yes, I recommend this lender

    Everyone I worked with were professional, knowledgeable and most of all helpful. They were prompt, efficient and we closed in a timely manner.

    By:   (Northern California)Reviewed On:

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
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