Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

(4.6 of 5) 1459 Reviews

92% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

Read more

Loan Officers

View All
Jeremy Cooley Indianapolis, IN
Matt Matheny Schaumburg, IL
James Groth Indianapolis, IN
Benjamin Duke Indianapolis, IN
Mark Balenger St. Augustine, FL
Jason Adamowicz Indianapolis, IN
View all

Customer Reviews

1459 Reviews

(4.6 of 5)
Review Breakdown
  • (1,202)
  • (107)
  • (19)
  • (15)
  • (115)
  • from Jay, NY
    (5 of 5)
    Recommended!
    Reviewed:

    Farmer

    (0) (0)
    Matt works around your schedule. He works hard to keep you up on the progress of the loan. Very pleasant to work with.

    Was this review helpful?

  • from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    People who care

    (0) (0)
    I had the pleasure of working with Seth on my Loan. He was a pleasure to work with, very courteous, understanding, thoughtful and a caring Individual. He had answers to all my questions, offered suggestions to some of my other questions I had. I had the pleasure of speaking with People who caresome of the other Representatives of the Company and they were very knowledgeable about the whole process and the best thing was everything was done in a timely manner... Read More

    Was this review helpful?

  • from Willow Grove, PA
    (5 of 5)
    Recommended!
    Reviewed:

    RUM

    (0) (0)
    Fantastic!

    Was this review helpful?

  • from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Royal Mortg.

    (0) (0)
    The process of the refinance of my loan went very well, no one was calling me unnecessary or trying to sell me what I didn't want. When they do call they were very professional and courteous.

    Was this review helpful?

  • from Conover, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Refi

    (0) (0)
    Great

    Was this review helpful?

  • from Elkins Park, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 18, 2015

    Jared Vail

    (0) (0)
    Jared Vail was nothing more than professional, patient, kind and very knowledgeable. This was my first time refinancing so I didn't know anything about the process and Jared was very patient with me and promptly answered all of my concerns. This process took about a year and I appreciated his guidance the entire time. I wish Jared well in his career.

    Was this review helpful?

  • from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Mark Balenger - Royal United Mortgage

    (0) (0)
    I would recommend Mark Balenger and his staff with out hesitation. Our situation was somewhat complicated and took longer than a usual loan would take, but Mark got it done. Mark's customer service is par to none. If you have any borrowing needs and you think your case are difficult give Mark Balenger a call - I'm sure he'll get it done for you too.

    Was this review helpful?

  • from Collegeville, PA
    (4 of 5)
    Recommended!
    Reviewed:

    Royal United

    (0) (0)
    Fast, Prompt. A little confused at times but they followed up on everything and made sure that is all worked out.

    Was this review helpful?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.