Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.6 of 5) 2267 Reviews

95% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
James Groth Indianapolis, IN
Mark Balenger Ponte Vedra, FL
Jared Shore Indianapolis, IN
Seth Reinhard Indianapolis, IN
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Customer Reviews

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2267 Reviews

(4.6 of 5)
  • Loan Officer Review
    from Monroe, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Fabulous Experience

    (0) (0)
    Ben was fabulous!!! He made the refinancing experience quick and easy! I would highly recommend him!!!

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  • Lender Review
    from Monroe, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience

    (0) (0)
    Great!

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  • Lender Review
    from Antioch, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Great company

    (0) (0)
    Excellent service

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  • Loan Officer Review
    from Mascotte, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Fast

    (0) (0)
    Zach was very responsive, and able to work around my crazy work schedule. The loan went through very quickly, which was fantastic.

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  • Loan Officer Review
    from Hammonton, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Smooth process

    (0) (0)
    Very professional and answered all my questions and always got back to me promptly.

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  • Loan Officer Review
    from What Cheer, IA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent

    (0) (0)
    Excellent job! Great costumer service!

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  • Loan Officer Review
    from Dade City, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Great Experience

    (0) (0)
    He is a great listener. Understand your circumstances. He is willing to go the extra mile to help. Wonderful experience

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  • Loan Officer Review
    from Lenoir, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Friendly, yet professional

    (0) (0)
    Shawn King is a professional loan officer, yet he is very friendly and informative and will answer any question without hesitation. He guided us through the process very smoothly. Would recommend him to anyone.

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  • Lender Review
    from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    5 Stars

    (0) (0)
    I would highly recommend Royal united mortgages excellent work and workers !!!

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  • Loan Officer Review
    from Broken Arrow, OK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Customer Service A++++

    (0) (0)
    Mary was extremely helpful and so courteous. Her customer service was an A+++. She kept me apprised as to how things were going and what I needed to do to move the process along every step of the way. Mary discussed what options were available and what I needed to work for me and my family in detail. She always returned my phone calls and answered my emails in a timely manner. I discussed my possible refinance with other companies and NOONE was as friendly and genuinely happy to work for me as Mary and the team at Royal United. I was so happy with my experience, I emailed Mary that she was good at her job and told her that she gave the most excellent customer service. I also referred this company and Mary to a friend of mine looking to do a refinance as well. I am very grateful to have had Mary and her expertise. ... Read More

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.