Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.6 of 5) 2044 Reviews

94% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Matt Matheny Schaumburg, IL
Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
Mark Balenger St. Augustine, FL
James Groth Indianapolis, IN
Richard Salazar Schaumburg, IL
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Customer Reviews

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2044 Reviews

(4.6 of 5)
  • Lender Review
    from Spencer, IA
    (5 of 5)
    Recommended!
    Reviewed:

    refinance experience

    (0) (0)
    very smooth process. everyone who helped me during my loan experience was very helpful. they worked quick and kept me well informed. i would recommend royal united mortgage to everyone.

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  • Loan Officer Review
    from Spencer, IA
    (5 of 5)
    Recommended!
    Reviewed:

    my refinance experiance

    (0) (0)
    I was amazed at how fast my refinance got to closing. Stephanie guided me through the whole process step by step. She kept in contact every few days to keep me informed. I could tell i was not just a number that she really wanted to help me. I would recommend stephanie and royal united mortgage to any one. thank you so much.

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  • Lender Review
    from Memphis, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Extremely pleasant experience

    (0) (0)
    The entire process was easily completed on line or via fax or e-mail. I only had to have one face to face meeting and that was with the closing officer who came to my house. My process began on Jan. 23 and I was funded on Feb. 10. Each step was completed as promised and there were no surprises. My only disappointment may be that Royal will not continue to me my servicer. Hopefully I will be referred to a company as committed to service as Royal has been... Read More

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  • Loan Officer Review
    from Memphis, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Extremely pleasant experience

    (0) (0)
    My experience with Royal United Mortgage was quick and smooth from application to funding, just as Jibran Baber promised. My process began on Jan 23 and was funded on Feb. 10. It was such a pleasure to work with Jibran from the moment he first contacted me by phone. We talked about the goals of my refinance and Jibran proceeded from there with three loan options delivered by e-mail the next day. I enjoyed my conversations with Jibran because he was a great guide without being pushy. Everything we discussed came to fruition exactly to the day that he promised. I was really hesitant to do the refinance, but Jibran really made my entire process a piece of cake. He was able to procure a much lower interest rate, pay off an equity loan, which saved me about $230/month and my mortgage will be paid off sooner. He was also able to get me back some cash to pay off some additional debt. I would highly reccommend Jibran and Royal United Mortgage... Read More

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  • Loan Officer Review
    from Blue Springs, MO
    (5 of 5)
    Recommended!
    Reviewed:

    Close fast with John!

    (0) (0)
    First time ever refinancing and John made me feel 100% confident throughout the entire process. Closed in less than 3 wks! Crazy fast and everything he said from the beginning stayed true throughout. I WILL be using John with Royal again and highly recommend him to everyone! Thanks again John!

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  • Lender Review
    from Lake Waccamaw, NC
    (5 of 5)
    Recommended!
    Reviewed:

    customer service

    (0) (0)
    The process moved smoothly.

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  • Loan Officer Review
    from Lake Waccamaw, NC
    (5 of 5)
    Recommended!
    Reviewed:

    quality customer service

    (0) (0)
    Ken was thorough, efficient, polite, knowledgeable, and easy to work with. He answered all our questions promptly and the process went smoothly just like he said.

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  • Loan Officer Review
    from Harrisburg, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Job!!

    (0) (0)
    Parker was very helpful with how I could send all the different documents to him, I think we used fax, email and pictures of documents via text that was the best. Was always prompt to answer all my questions.

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  • Loan Officer Review
    from White Deer, TX
    (5 of 5)
    Recommended!
    Reviewed:

    White Deer Tx

    (0) (0)
    Very knowledgeable guy. He took extra time to help me get the right appraisal company which was familiar with rural property and acreages. He took the time to explain everything in detail. I never felt rushed or pressured to make any decisions. A very pleasurable experience.

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  • Loan Officer Review
    from Pewee Valley, KY
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance of Loan

    (0) (0)
    Steve was very easy to work with. He explained everything completely and made the decision to refinance easy.

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.