Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.9 of 5) 2830 Reviews

95% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
James Groth Indianapolis, IN
Jared Shore Indianapolis, IN
Seth Reinhard Indianapolis, IN
Richard Salazar Schaumburg, IL
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Customer Reviews

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2830 Reviews

(4.9 of 5)
  • Loan Officer Review
    from North Port, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Cash out refinance

    Couldn't be happier with this cash out refinance with Royal United Mortgage. Truly an amazingly pleasant experience, with a great group of people. Maricia was a pleasure to work with and extremely knowledgeable in her field. Always willing to help and explained every aspect of the transaction down to the smallest detail. Closing was extremely fast and convenient. Great job Maricia! ... Read More

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  • Loan Officer Review
    from Murrells Inlet, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thank you Eric & Royal Mortgage

    Eric was absolutely amazing, he could not have been more helpful, walking me through each step of the process, answering any questions or concerns and even helping me with some of the computer questions that I needed to complete the application process. He was always professional, compassionate and knowledgeable.

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  • Loan Officer Review
    from Morocco, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Brian Miracle

    Brian was excellent and very professional to work with. He was great at explaining the mortgage process and communicated with me in every step. The speed in which he works is incredible! I would recommend Brian to everyone. Thank you so much Brian Miracle i cant say enough great things about you!

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  • Loan Officer Review
    from Greensboro, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    You'll want to request Maricia Quesada

    Before I met Maricia, I was turned down by a different lender. That lender took over 30 days to turn me down with no explanation. I closed with Maricia about 32 days later. But the difference between these 2 lenders and how I was treated, was like night and day. Maricia was phenomenal from the start. She provided exceptional customer service. She listened to my needs and goals and explained to me how she could help. It was as if my goals were her own. I felt that she cared about my situation. She clearly explained the process to me, and I was never left wondering where I stood. Maricia is knowledgeable and she knows her stuff. She is responsive and communicates frequently. You never have to worry about her not returning a call or an email. I'm most cases, she will have contacted you first anyway. Did I mention how efficient she is? But what really makes Maricia so great, is her smile. You can hear it everytime she speaks with you. I highly recommend Marico Quesada. I truly don't believe you can find anyone better.... Read More

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  • Lender Review
    from Zachary, LA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    We closed in one week! Wow!

    Our experience with Brandon Podzielinski was Outstanding! He was always in contact with us, answering every questions or concerns we had! He is such a excellent loan officer that we closed today! What’s so amazing is we closed with in a week! That’s unheard of! One week! Thank you so very much! Debbie D.

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  • Lender Review
    from Bradenton, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 21, 2017

    Watch Out!!!

    Be careful with this company. They ask you questions not related to what you apply for and most likely sell this info to data collecting companies. Also, they will run your credit report before even applying.

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  • Loan Officer Review
    from Pittsburgh, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Parker Salinas/Lending Tree Outstanding

    Parker Salinas and his team at Royal United Mortgage was truly outstanding in our quest for a refi. on our home in Pittsburgh Pa. ( Baldwin Boro. area ).He was straightforward, honest and worked with us in all our refi. needs. He provided many options to insure we would make the best possible decision available to us. Call Parker and I am certain he can assist you in all of your new home or refi. needs. Parker changed our life and our savings is off the hook. We cannot thank him enough and wish him and all at Royal United for the best Christmas present anyone could ask for. WOW--what a game changer he was for us... Read More

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  • Lender Review
    from Southport, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    Royal United Mortgage recommendation

    My experience was so much easier and faster than I could have imagined! From the time frame to the costs and the documentation, it all went very smooth. Very personable and responsive experience! I would recommend Royal United Mortgage to anyone seeking a home loan.

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  • Loan Officer Review
    from Southport, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Adam Ross Holland recommendation

    My loan application experience with Adam Ross Holland was smooth and almost seamless. I was expecting a long, drawn out process, but was really amazed at how quickly he acted and had the "tools" in-house to shrink the total time from beginning to end, including an on-site home appraisal and a loan document closing in our home. And his short-term time estimates and cost estimates came in even more favorably than quoted, just as he indicated they most likely would! I would recommend him to anyone seeking a home loan. Like me, I believe you will probably be pleasantly surprised at how at ease and easy he makes the experience... Read More

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  • Loan Officer Review
    from Crestview, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    SOMETIMES YOU JUST NEED FAITH ON YOUR SIDE!

    About a year ago my dad passed away, leaving my mom all alone 1.5 hours away. I decided it was time to start preparing to move her closer so I can take care of the things for her, which dad used too. The first issue, is money! Where do you turn to get it? My first thought was, “okay I’ll get a home equity line of credit. I checked into some places online and the interest rates were not grate and it just didn’t seem like the best idea. I then decided to go online and look for help. I went on Lending Tree, filled out a simple form with some personal info and not long after I had some offers of help. Royal United Mortgage happened to be the top one. The next morning, I woke up and had 30 missed calls. They were not all from the same company! I know what you’re thinking, seems a bit excessive. Let me ask you this, is you were drowning or desperately needed help, would you care how many people came to your rescue at the same time? To be fair, I scrolled all the way to the bottom of the list and called the first number back which was at 6:45am, (early bird gets the worm)!!! A woman named faith answered and warmly introduced herself. She spent the next 15 to 20 minutes getting plenty of background information on my family and our current situation, consequently enabling her to know how best to help us. This was great because usually people just want to get you off the phone, but not Faith! We decided a simple refinance loan would be the best option for our needs. It just happened that I had a lot of equity in my home so this would work out perfect. I am self-employed which complicates things a bit and makes the process a bit more difficult, just because of income verification, tax returns etc… I know a lot of people who would have just said, “you know this isn’t going to be an easy loan, so I’m sorry we can’t help you”. Not Faith and not Royal United! She said, “Don’t worry, I got this”! She wasn’t lying! I think at some point we have all watched shows on TV where you get some awesome person who is just a bull dog and fights for their clients. Well this describes Faith! Sharp, knowledgeable, sincere, professional, very patient, but could go 12 rounds with anyone and will as long as your strait up with her! The whole process took about three weeks, but by the time we wrapped things up “a woman named Faith”, became a family member from another mother! She got me exactly what she told me she would! This fantastic person, gets to work at the crack of dawn, stays up late working on your stuff, goes in on Sundays and really goes the extra mile! No matter what the size of your loan, she treats you like you’re a multi-million-dollar client! I would recommend, Faith and the awesome support team at Royal United Mortgage to everyone! ... Read More

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.