Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.6 of 5) 1982 Reviews

94% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Matt Matheny Schaumburg, IL
Jeremy Cooley Indianapolis, IN
Benjamin Duke Indianapolis, IN
James Groth Indianapolis, IN
Mark Balenger St. Augustine, FL
Richard Salazar Schaumburg, IL
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Customer Reviews

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1982 Reviews

(4.6 of 5)
  • Lender Review
    from Erie, IL
    (5 of 5)
    Recommended!
    Reviewed:

    I would do it again...

    (0) (0)
    A very smooth process with a group of efficient and knowledgeable people. Quick turnaround and good rates.

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  • Loan Officer Review
    from Erie, IL
    (5 of 5)
    Recommended!
    Reviewed:

    Adam is AMAZING!

    (0) (0)
    Adam was absolutely amazing to work with on my refinance. He quickly answered any of my questions and went above and beyond in his availability with my crazy schedule. Adam definitely made this experience much easier than I anticipated. Excellent customer service.

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  • Loan Officer Review
    from Twin Lake, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Jack is amazing!

    (0) (0)
    From our first conversation to our last Jack was consistently available and knowledgeable. Once I emailed him after 9pm expecting to hear back from him the next day and within 20 minutes he responded. I tend to ask a lot of questions and like to review things to be sure I fully understand. Jack was always accommodating and patient. I never felt rushed or like I was bothering him. If he didn't answer his phone I would receive a call back within minutes. The entire experience was extremely easy. I would highly recommend Royal United and especially Jack Brousseau to my family and friends. If we ever need mortgage loan help in the future I'll be looking him up!... Read More

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  • Loan Officer Review
    from Denison, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent customer service.

    (0) (0)
    Brock was very helpful through the entire process. He gave us options when we asked for them and explained them thoroughly. I would highly recommend him to help with your home refinancing needs.

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  • Loan Officer Review
    from Milroy, PA
    (5 of 5)
    Recommended!
    Reviewed:

    Loan

    (0) (0)
    Kristen was a pleasure to work with. She kept me well informed did an excellent job. Would highly recommend.Thank you Kristen.

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  • Lender Review
    from Harrison Township, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Highly Recommended!

    (0) (0)
    My experience was A+ all around, I highly recommend Royal United Mortgage!

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  • Loan Officer Review
    from Harrison Township, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience

    (0) (0)
    Mr. Brousseau was top notch from start to finish! Jack was knowledgeable, patient, just an overall quality experience! I would highly recommend him & Royal Mortgage based on my A+ experience!

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  • Loan Officer Review
    from Shamrock, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Remarkable service

    (0) (0)
    Ryan B. So far has done an excellent job in my loan process. He's been really responsible, courteous, very efficient, and would recommend him to any of my friends. He has made this process easier than I thought it could be.

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  • Loan Officer Review
    from Ottertail, MN
    (5 of 5)
    Recommended!
    Reviewed:

    competent and professional

    (0) (0)
    Ashley was very engaging, patient, prompt in communicating, cheerful and professional. I would recommend her to anyone seeking a loan.

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  • Loan Officer Review
    from Erlanger, KY
    (5 of 5)
    Recommended!
    Reviewed:

    Very pleased client

    (0) (0)
    I had the best experience with Mr. Davis and his company. Everyone was striving towards the same goal without a worry of personal gain. If had a questions it was answered in the fast timely manner possible. Mr. Davis took time out of his weekend to ensure my loan was correct and submitted on time for closing. I took a few days for some info but Mr. Davis just stuck in there and was patient with me, that is why I will always recommend to a friend or family. I was very pleased with the high professional nature that Austin carried with him.... Read More

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.