Royal United Mortgage Ratings & Reviews

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NMLS ID: 13390

Royal United Mortgage

(4.8 of 5) 3351 Reviews

96% of our customers would recommend this lender.

About Royal United Mortgage

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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Loan Officers

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Jeremy Cooley Indianapolis, IN
Kenneth Andresen Schaumburg, IL
Benjamin Duke Indianapolis, IN
Maricia Quesada Indianapolis, IN
Jared Shore Indianapolis, IN
Barry Teague Indianapolis, IN
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Customer Reviews

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3351 Reviews

(4.8 of 5)
  • Lender Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Very Happy Customer

    Wonderful experience! I highly recommend Royal United. My experience was extremly smooth and easy.

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Awesome Experience

    John Lacy could not have done anything better. He rates number ONE in my opinion. From the beginning of our cash out refinance to closing was 12 days. John is extremely courteous. He answered all my questions and responded to every phone call and text within minutes. I highly recommend John for anyone wanting an honest knowledgeable loan officer.

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  • Loan Officer Review
    from High Point, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Clint Craig Review

    Clint Craig was absolutely wonderdul to work with. This was my first time completing something this important on my own so I was fearful and not real trusting at first. Clint Craig was able to put those fears to rest. He was so knowledgeable, patient and related well. He seemed to really care that the process was as simple as it could be for me and was completed in a timely fashion.. I would definitely recommend Clint Craig to others for their loan needs... Read More

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  • Loan Officer Review
    from Madison Heights, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent Service

    I had the pleasure of working with Barry Teague. Barry is expert communicator, he demonstrated the utmost proffesionalism. The overall process for me, started oct 1, and I closed Nov 15th. Barry worked with me diligently, answer all of my questions, returning my phone calls, texts and emails, Asap. He earned his trust with me. Thank you Very much, Barry.

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  • Loan Officer Review
    from Forestville, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Good

    Very nice and very helpful

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  • Loan Officer Review
    from Oceanside, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Great customer service

    Jared was definitely the most helpful and informative mortgage lender I have talked to. He knew a lot more information than other competing companies. Although I wasn’t able to purchase the house I planned on due to structural issues, when I do decide to buy later on I will use Jared.

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Complication made easy by great people

    This is an easy review to right like listen to a very good song . When talking to Laura I had most of my loan taking care of that evening honestly I didn’t believe it was true because I’ve dealt with other companies so was I feeling uneasy at first yes . And I can tell she knew that within the second conversation we had I felt relief to see this was not a sham she had my best interest at heart as I told are good parents . So I would go to , Say that royal united has a very good culture to attract people like Laura The transaction was smooth this could be do I highly recommend this company yes why because people professionalism like Lauren Jones so I was simply end this by saying Roy United is at the top of their game because of people like Lauren Jones ... Read More

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  • Loan Officer Review
    from Little Rock, AR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Great Expeience

    Josh has been very helpful in helping me to understand the process, in pointing out some things I would have probably missed had he not told me. He is very pleasant to work with, seems to to do everything within his power to get you the best rate and to make your experience a good one.

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  • Lender Review
    from Findlay, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Super Experience

    Excellent staff and excellent customer service. Highly recommended. Company went above and beyond to help me and closed very fast.

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  • Loan Officer Review
    from Findlay, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Barry Teague

    Excellent service, excellent explanations, excellent response times, very fast closing. Ran into NO problems at all. Would highly recommend to anyone. Best experience I've ever had in closing on a house. Barry went above and beyond the call of his duties.

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.