Ruoff Mortgage Company Ratings & Reviews

Write Review
NMLS ID: 141868

Ruoff Mortgage Company

(5 of 5) 2 Reviews

100% of our customers would recommend this lender.

About Ruoff Mortgage Company

Ruoff Home Mortgage is both an FHLMC and FNMA approved direct seller/servicer. We are a fully approved HUD Direct Endorsement independent mortgage bank committed to helping you find the right mortgage product for your needs. We are licensed in Indiana,...

Read more

Loan Officers

View All
Christopher Voge Hilliard, OH
Jennifer Reynolds Fort Wayne, IN
Jeff Hammel Fort Wayne, IN
Bradley Jagacki Fort Wayne, IN
Josh Matigian Fort Wayne, IN
Christina Reigle Mentor, OH
View all

Customer Reviews

Write Review

2 Reviews

(5 of 5)
Review Breakdown
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)
  • Loan Officer Review
    from Euless, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Austin Bender - I would hire him in a minute

    Austin reached out to me in less than 10 minutes after I submitted information request via on-line. He promptly and FULLY answered all questions I had before moving forward with the application processing. During the processing, he continued to reach out to me via phone on latest status and if there were items that I needed to complete, and how to access any documents for review and execution. This continuous involvement on his part ensured the loan was progressing forward. In fact was able to close on the refinance a week earlier than had been estimated. His coordination of the other back offices within Royal Mortgage also had to be superb to accomplish this time frame. Overall - I would give Austin the highest rating possible and highly recommend him to anyone seeking mortgage financing. Recommended highly for his professionalism, his follow up and communication, his attention to detail and proven wiliness to make sure his customer's objectives were being exceeded, just not met.... Read More

    Was this review helpful?

  • Loan Officer Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great working with Austin!!

    We refinanced our investment property with Austin as our loan advisor and although the process took longer than anticipated, he was there to reassure us along the way. Austin was always available by phone, text or email to respond to any questions or concerns we had about the process. He was pleasant and professional and I would recommend him to anyone looking to secure a loan... Read More

    Was this review helpful?

Ruoff Home Mortgage is both an FHLMC and FNMA approved direct seller/servicer. We are a fully approved HUD Direct Endorsement independent mortgage bank committed to helping you find the right mortgage product for your needs. We are licensed in Indiana, Illinois, and Michigan. Because we understand that every borrower is different, we offer a variety of products to meet your individual requirements such as conventional mortgages, FHA mortgages, VA mortgages, new construction mortgages, and home equity loans. We also offer first-time homebuyer programs through Indiana Housing and Community Development Authority.

With over 28 years of experience, we make the process of securing a mortgage simple and straight forward - with no hidden costs and no surprises. Our own in-house processing, underwriting, and closing departments can help expedite the whole process while providing individual personal service.