Spring EQ LLC Ratings & Reviews

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Spring EQ LLC

(3.4 of 5) 20 Reviews

60% of our customers would recommend this lender.

About Spring EQ LLC

Spring EQ is changing the way you access the equity in your home. No more long, drawn-out paperwork and you'll get a decision in minutes. We'll do most of the work so you can get your money within 15 days!

Customer Reviews

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20 Reviews

(3.4 of 5)
Review Breakdown
  • Lender Review
    from Cary, NC Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    November 19, 2016
    Loan Closed On:
    December 19, 2016

    Sean Mitchel and his team are fantastic

    (2) (0)
    Knowledgeable banking/lending specialist - Sean was patient and listened to my needs and understood the purpose and situation for my borrowing needs. Was quick to come with a proposal AND also went over competitor proposals and highlighted and explained pros and cons. He helped and stayed on through the entire process and also quickly responded to some slips when checks etc. were mailed . Terrific team of professional - reliable, candid and prompt to act... Read More

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  • Lender Review
    from Vacaville, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    March 10, 2017

    great work

    (2) (0)
    I was very pleased with their work

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  • Lender Review
    from Clermont, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    I'm currently working with this lender
    Date of Service:
    May 4, 2017

    Worst Lending Experience Ever

    (1) (2)
    When I first applied on 5/4/2017 Spring EQ contacted and had excellent follow up until I gave them money for the appraisal on 5/15/2017. I have not heard from them since! I have left messages and sent emails. I have even sent an email to the executives of the company. No response from them either. I wish that I had read the reviews on here prior to starting the process with them. I highly recommend looking elsewhere for your mortgage or equity needs. I now must file a dispute with my credit card company to recoup the money I paid them for an appraisal that never happened. This company has only been around since 2016 so I thought they would work harder to please their customers. I predict they will not be around very long if this is their standard operating practice... Read More

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  • Lender Review
    from Tampa, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 2, 2017

    Go elsewhere!

    (3) (3)
    Home equity loan: First, loan officer almost never responded to my emails with questions. Second, appraisal company they used cake in with unbelievably low appraisal even after I told them I just had my house appraised four months prior for a refinance. Then after paying $185 for appraisal, loan officer asked me for the appraisal I used for refinance when he could have asked for that to begin with and saved me $185. Two weeks go by and I never heard anything from my loan officer about whether or not they were going to use the appraisal I gave them and zero responses to my emails. Still waiting for a reply and started process with another company. Rediculous the lack of customer service and just common courtesy they have! Do not use them!!... Read More

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  • Lender Review
    from Haskell, NJ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    April 25, 2017

    Great home equity lender

    (3) (0)
    The customer service was excellent. They kept the porocess moving, made it simple to get a loan. There was no pressure and everyone I worked with was very nice. I would totally work with them again.

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  • Lender Review
    from Hewitt, NJ
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    Home Equity recommendation

    (5) (0)
    Christine was a pleasure to deal with, start to finish, and was very prompt in getting back to me when needed. I, at times, felt ignored when asking questions of my customer advocate. The process took longer than expected, as did receiving the checks to pay off credit cards, which required us to make 3 additional credit card payments than we would have needed to make. The communication wasn't great in that area, as we expected the cards to be paid off in full by Spring EQ. There was also some communications with regard to closing costs and we were left with less money pack than anticipated. However, the overall experience was a good one and I would recommend using your company. ... Read More

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  • Lender Review
    from Bensalem, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    Finally someone listened to what I wanted

    (4) (0)
    The representative took time to ask what I needed. Then he gave me options without pushing me. Every other person that called tried to make me refinance and pay all the fees. The rep at spring eq listened and cared

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  • Lender Review
    from Lyons, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    November 16, 2016
    Loan Closed On:
    December 12, 2016

    Home Equity

    (4) (0)
    Spring EQ holds true to their quick closing promise. This was the easiest and smoothest loan process experience.

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  • Lender Review
    from Altadena, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    Closed loan with this lender

    Good Service EQ

    (9) (0)
    I recommend Spring EQ because the customer service is excellent and they make doing a loan easier than if you go to your local bank. They are very sensitive to your needs. Good job. Thanks :o)

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  • Lender Review
    from Aston, PA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender

    satisfied customer

    (9) (0)
    Spring EQ was very accommodating, knowledgeable and helpful in getting the loan processed. there was typically a quick response to phone calls and they answered questions quickly and informatively.

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Spring EQ is changing the way you access the equity in your home. No more long, drawn-out paperwork and you'll get a decision in minutes. We'll do most of the work so you can get your money within 15 days!