Sterling National Bank Ratings & Reviews

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NMLS ID: 449999

Sterling National Bank

(4.1 of 5) 387 Reviews

89% of our customers would recommend this lender.

About Sterling National Bank

Sterling National Bank is a Federally-chartered, FDIC insured financial institution.  Sterling National has assets exceeding $6.7 billion and is publically traded on the New York Stock Exchange (NYSE:STL).  At Sterling National there is a sharp...

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Loan Officers

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Nuchanart Sweeney Great Neck, NY
Stephanie Brandman MAMARONECK, NY
Mireya Polanco Bronx, NY
Bentley Samuel Yonkers, NY
M Elliott Pilson New Rochelle, NY
Adam Dejak Great Neck, NY
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Customer Reviews

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387 Reviews

(4.1 of 5)
  • Lender Review
    from Brooklyn, NY
    (1 of 5)
    Reviewed:

    Watch out who Sterling will resale your loan to

    (0) (0)
    Refinanced a Chase loan to Sterling, we have perfect payment history and no problem paying our mortgage. 1 year later Sterling resold our loan, and the new servicer for the loan will be CENLAR (just google if you like reading mortgage owners horror stories). It's outrageous that in the loan industry you can be forced into a relationship with a business like CENLAR without having any say in it. This needs to change at the legislative level, but Banks that have no qualms about selling their customers to companies with the reputation of CENLAR should also take some responsibility. Is it Sterling's fault and are they profiting from CENLAR's abuses? I have no idea but it is extremely stressful to end up in a situation like this, I did my research before choosing Sterling but I am now deeply regretting it... Read More

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  • Lender Review
    from Boston, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Incredible Rates and Service!

    (1) (0)
    We had an incredible experience with Sterling National Bank, and one of their loan officers there named John Hanson. My wife and I had 2 mortgages that we wanted to consolidate into 1 low payment. We anticpate moving in the next few years so John presented several different options to us and also provided the benefits that each option would give us. We got a rate that was much lower than anyone else and was even able to do an interest only loan, that not many banks were even offering. John walked us thru the process right from the start and kept us informed every step of the way. We ended up saving over $2,300 a month, over $25k a year! Funny thing is, we also got about $30k in cash that we needed to pay back taxes. Thank you John for all your hard work and helping make a big difference in our life! We are forever grateful to yo... Read More

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  • Lender Review
    from Richmond, VA
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 8, 2014

    No Loan but a Nice Quote and Not Pushy

    (1) (0)
    Only called one time, and emailed once. Let me contact them to quote and see. Not pushy. Not the lowest rate for my situation but seeme good.

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  • Lender Review
    from Massachusetts
    (5 of 5)
    Recommended!
    Reviewed:

    Thank you John!

    (2) (0)
    I worked with a senior loan officer at Sterling National Bank by the name of John Hanson. Wow, was I impressed with his work ethic and attention to detail. We had a difficult loan to get done, but John did everything imaginable to help get the loan closed for me. I felt he was much smarter than anyone else who called me, and was very thorough in providing me with a few different loan options to choose from, and always did what he said he would, and kept me posted every step of the way, which really meant so much to me. I am so happy to have met John, now I know I have someone I can trust. All of this wouldnt have happened without Lending Tree so thank you Lending Tree, and most of all thank you John Hanson!! I dont know if you'll see this or not, but I know I thanked you over and over, but I want you to know that I will be referring a bunch of people from my office to work with you as well in 2014. Thanks a million!!!!!!!!... Read More

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  • Lender Review
    from Malek and Mimi Orlando, Fl
    (5 of 5)
    Recommended!
    Reviewed:

    Sterling National Bank - Justin Greenburg

    (2) (0)
    We have spent the last three years trying to refi our home and Justin Greenburg got it done!!!!! We own several homes and can honestly say this was one of the smoothest mortgages we have ever done. Justin was there for us every step of the way. He called to update us constantly. We are not sure that Justin ever leaves the office since he was at our beck and call any time we needed him. I have worked with some big name lenders and have never received this kind of personal attention to detail. Thank you Sterling national and thank you Justin. You have saved us money and shaved off years of payments... Read More

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  • Lender Review
    from New York, NY
    (5 of 5)
    Recommended!
    Reviewed:

    Banking service the way it should be

    (1) (0)
    We highly recommend Justin Greenberg because he saved us a ton of money. If it wasn't for his knowledge and putting our best interests first, we would have paid a lot more to refinance our mortgage. Like a personal trainer, he helped us through the process with a lot of daily phone and email assistance that we didn't expect and, in retrospect, were very grateful to have. We lead very hectic schedules and if it wasn't for Justin's persistence, our refinance would have taken much longer to process. In fact, we may have even given up. With Justin he was on the phone or emailing us almost every day, and sometimes multiple times a day, and even after hours and week-ends when necessary, making sure that the paperwork got processed in a timely manner. We even met with him and his manager early on which is unheard of these days. Bottomline, we strongly recommend Justin to anyone who is thinking about refinancing their mortgage or any other banking service... Read More

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  • Lender Review
    from Floral Park, NY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 9, 2013

    Great Experience with Justin Greenberg

    (2) (0)
    Justin was great in responding to all my questions and problems. He really fought for my mortgage to push through. If you want some one on your side, it should be him. Ask him anything you want - if he knows or can get an answer, he will. Thanks Justin!

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  • Lender Review
    from South Carolina
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience with Loan Officer and Bank!

    (2) (0)
    I was completely satisfied with the level or service and professionalism I received from the loan officer I worked with at Sterlign National Bank. His name was John Hanson and right from the very first phone call I received from him I was impressed. He was extremely knowledgable, and listened to what I was looking to accomplish with my refinance. He followed up with me, walked me thru the paperwork, and answered all of my questions. He was very straight forward and delivered on his promised which was something I have never received with my past refinances. I was able to get a great rate and get the cash I needed for my home improvements. I would highly recommend John Hanson and Sterling National Bank, and definitely use them again in the future... Read More

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  • Lender Review
    from Gig Harbor, WA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    June 5, 2013

    No contact from them

    (0) (3)
    After clicking on their link as provided by the Lending Tree message to me, my email to Sterling bounced back as undeliverable. Plus no one from Sterling ever contacted me.

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  • Lender Review
    from Brookhaven, New York Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    May 29, 2013

    unresponsive

    (2) (3)
    These people just dropped the ball and left me hanging. They didnt appear to be interested in helping me refinance my mortgage. I am disappointed in Lending Tree since you recommended them.

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Sterling National Bank is a Federally-chartered, FDIC insured financial institution.  Sterling National has assets exceeding $6.7 billion and is publically traded on the New York Stock Exchange (NYSE:STL).  At Sterling National there is a sharp focus on providing exceptional customer service, a broad portfolio of banking solutions and direct access to senior decision-makers at the company.  Our differentiated business model allows us to provide clients with the strength of a bank while maintaining flexibility and diversity among our product line.  Our foundation is built on referrals and repeat business which allows us to treat our clients like members of the Sterling Family.   Our new merged Bank’s NMLS is #449999.