Stone Lake Mortgage Ratings & Reviews

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NMLS ID: 341517

Stone Lake Mortgage

(4.7 of 5) 68 Reviews

96% of our customers would recommend this lender.

About Stone Lake Mortgage

At Stone Lake Mortgage, we are committed to offering all of our clients the best possible financing options. We know that no two borrowers' situations are the same, and that is why we take the time to understand exactly how we can make your mortgage process...

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Loan Officers

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Bill McMurtre Plano, TX
Erin Reading Plano, TX
Thomas Ruggles Plano, TX
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Customer Reviews

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68 Reviews

(4.7 of 5)
Review Breakdown
  • Loan Officer Review
    from Spring, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Excellent service

    (0) (0)
    I had the pleasure of working with Thomas Ruggles and am very please with the overall service of Stone Lake Mortgage. Every situation tends to be unique and Stone Lake was very upfront and honest about everything. If for some strange reason there was a question or problem that arose and couldn't be handled by Thomas the rest of the team jumped in and helped. They are very efficient and coordinated team that provided excellent service all around. I would like to give a personal thanks to the whole team (Thomas, Drew, Erin, Alana, Bethany) for helping my family in this transition and going way above the standard expectations and ensuring we were in good hands. I got to speak with all of them and would say they are all very good at their jobs and believe in helping the rest of us with this process. They are truly a company about service and satisfaction first... Read More

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  • Lender Review
    from Spring, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    February 22, 2016

    Highly recommended and couldn't be happier

    (0) (0)
    I had the pleasure of working with Thomas Ruggles and am very please with the overall service of Stone Lake Mortgage. Every situation tends to be unique and Stone Lake was very upfront and honest about everything. If for some strange reason there was a question or problem that arose and couldn't be handled by Thomas the rest of the team jumped in and helped. They are very efficient and coordinated team that provided excellent service all around. I would like to give a personal thanks to the whole team (Thomas, Drew, Erin, Alana, Bethany) for helping my family in this transition and going way above the standard expectations and ensuring we were in good hands. I got to speak with all of them and would say they are all very good at their jobs and believe in helping the rest of us with this process. They are truly a company about service and satisfaction first... Read More

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  • Loan Officer Review
    from Celina, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Highly Recommend Thomas!!

    (0) (0)
    I am so grateful for Thomas at Stonelake for making our dreams come true! My fiancé and I just closed on our very first house! I was very nervous at beginning the process but Thomas was able to put our minds at ease by taking the time and effort to go through our unique situation. He is very knowledgeable, professional, and was able to answer any questions we had. If there was a way to help us Thomas would uncover every rock to find a solution. Thomas was thorough and took the time and effort to go through our situation. He helped us along each step explaining what to expect in that moment and what to prepare for in the next. Although we plan to be here for a while I will definitely be looking to Stonelake in the future.... Read More

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  • Lender Review
    from Celina, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Highly Recommend! Thank you, Thomas!

    (0) (0)
    I am so grateful for Thomas at Stone Lake for making our dreams come true! My fiancé and I just closed on our very first house! I was very nervous at beginning the process but Thomas was able to put our minds at ease by taking the time and effort to go through our unique situation. He is very knowledgeable, professional, and was able to answer any questions we had. If there was a way to help us Thomas would uncover every rock to find a solution. Thomas was thorough and took the time and effort to go through our situation. He helped us along each step explaining what to expect in that moment and what to prepare for in the next. Although we plan to be here for a while I will definitely be looking to Stone Lake in the future.... Read More

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  • Loan Officer Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Excellence

    (0) (0)
    Thomas is an excellent loan officer. Thanks a lot all you did!!

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  • Lender Review
    from Arlington, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    June 9, 2016

    Great Service

    (0) (0)
    Although my closing took so long due to sellers issues, Stone Lake Mortgage associates always were there when we needed, specially Thomas Ruggles and Bethany Coley with a State of the Art resp[responsiveness. This was not our first home buy but have been one of the best Broker experience I ever had. Thanks a lot Stone Lake Mortgage helping us have this dream come true!... Read More

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  • Lender Review
    from Mckinney, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    March 10, 2017

    The Best

    (0) (0)
    I worked with Erin and she was wonderful. She was so attentive and answered all my questions. She made me very comfortable through the whole process, even with me being overly eager since it my first time buying a house. We can even close earlier than we thought on our new home......

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Best Loan Officer

    (0) (0)
    Erin is wonderful to work with. Responds quickly to questions. Thank you for the passion and support through this process. Erin thank you, thank you so very much for making this possible and keeping me positive when I was doubting that we would be approved. You rock!

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  • Lender Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Efficient and Helpful Mortage company

    (0) (0)
    Made my experience as a First time home buyer pleasant. Thanks for all the support and help by all the staff. For letting me know what was going on when I was so anxious. Thank you Stone Lake for everything you have done for my and my family! We are so excited to be moving into our new home!

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Erin Reading VA Loan/first time buyer Champ!

    (0) (0)
    Erin is professional and extremely responsive to the client. My wife and I bought our first house and Erin guided us through the process. With border line credit and using my VA benefit for the first time we where pretty nervous and confused. Erin almost always had the answer to our many questions and if she did not, she said so and got back with us promptly with the answer. There was a little confusion on how to handle property taxes for a 100% disabled Veteran in Texas by our final mortgage company (Carrington Mortgage),that would make our payment rise to 1999.00 vs 1577.00. Erin assured me she would square it away and she did. Erin straightened out the mortgage company promptly and let me know as soon as it was done. With most loans you are made to feel like they are doing you a favor talking to you, but not with Erin, we always felt like Erin was on our side and working for us. Thank you Erin, we love our home. Gene and Adre... Read More

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At Stone Lake Mortgage, we are committed to offering all of our clients the best possible financing options. We know that no two borrowers' situations are the same, and that is why we take the time to understand exactly how we can make your mortgage process fast, easy, and affordable. We have helped hundreds of families either purchase or refinance their home and would love the opportunity to offer you and your family the same great service. Call us today to speak with a seasoned loan officer who knows your market. There has never been a better time to take advantage of great interest rates.