Stone Lake Mortgage Ratings & Reviews

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NMLS ID: 341517

Stone Lake Mortgage

(4.7 of 5) 55 Reviews

95% of our customers would recommend this lender.

About Stone Lake Mortgage

At Stone Lake Mortgage, we are committed to offering all of our clients the best possible financing options. We know that no two borrowers' situations are the same, and that is why we take the time to understand exactly how we can make your mortgage process...

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Loan Officers

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Bill McMurtre Plano, TX
Erin Reading Plano, TX
Thomas Ruggles Plano, TX
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Customer Reviews

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55 Reviews

(4.7 of 5)
Review Breakdown
  • Loan Officer Review
    from Forney, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Company!!!

    (0) (0)
    She was very knowledgeable about the way VA loans work and she was always there to answer any questions we had. For first time buyers she made the process easy and less stressful.

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  • Lender Review
    from Forney, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great company!!!

    (0) (0)
    Erin provided the best service that a new home buyer can provide, she was there to answer all questions we had and no matter what the question was. For a first time home buyer the experience can be scary, however through this company it was not like that. Also her knowledge of the way VA loans work is on point and any veteran looking to buy a home will find that they know what they are doing. ... Read More

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  • Lender Review
    from Crandall, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Company

    (0) (0)
    Erin was AMAZING!! From the first conversation to the last thank you! She worked with my husband and I on purchasing a new home for our family. I cant say enough about how great this team was. I never knew so much went into buying a home she reassured me everything was fine the whole way and well she was right. Thank you Stonelake for helping our family into a new home!! Your team knows their stuff. Thank you Erin for answering my 1000 questions even when I was holding back and had 1000 more. You were quick and a delight to work with.... Read More

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  • Lender Review
    from La Porte, TX
    (5 of 5)
    Recommended!
    Reviewed:

    We highly recommend Stone Lake Mortgage!

    (0) (0)
    We had a wonderful experience with Stone Lake Mortgage. Thomas & Drew were very professional and walked us though the process, step by step. The paperwork can be overwhelming but they were always quick to respond when we had questions or concerns. We LOVE our new home and have already recommended Stone Lake Mortgage to our friends & colleagues. The service was seamless from start to finish! Thank you Stone Lake Mortgage... Read More

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  • Loan Officer Review
    from Athens, TX
    (5 of 5)
    Recommended!
    Reviewed:

    AMAZING LOAN OFFICER!

    (0) (0)
    Thomas was thorough, timely and quick to push through all of our documents to the bank. He communicated with us throughout the entire process and many times when I called he would answer if Drew wasn't there and patiently explained questions that I had. He went over our re-disclosure line by line explaining to me a question that I had about paying taxes at closing. He was part of the "Berry Team" and we appreciate him so much! Thank you Thomas... Read More

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  • Lender Review
    from Athens, TX
    (5 of 5)
    Recommended!
    Reviewed:

    SUPERPOWERS!

    (0) (0)
    12 years ago when my husband and I got married, we never thought we would own a home. We both had divorces that caused us to have financial issues that would keep us from that dream. Guess what? Today, October 5, 2016, is the first FULL day of homeownership for the Berry's! The Stonelake Mortgage team (and I say team because they truly are a team) made it happen for us. For instance, Drew is the owner of the company. Every time I called with a thousand questions, Drew himself answered the phone. There was never a time where I spoke to a receptionist or got transferred around 1000 times or put on hold. One particular time, he sat with me on the phone on one ear while I had the IRS on the other ear trying to get a tax account transcript faxed to him. He waited patiently in front of his fax so that I could confirm to the IRS agent that the fax had been received. I am telling you, his patience during that one incident caused me from having an anxiety attack! The "Berry Team" consisted of Drew, Thomas, Josh and Bethany. From start to finish their professionalism, integrity and caring attitude got us through each and every hurdle straight into our first home. I still cannot believe it is still a reality. Use Stonelake Mortgage for your first, second or tenth home loan and you won't be disappointed. At one point I told Drew, "I don't know how you do this job every day with the pressure and stress that is involved every second of every day". He replied, "I love my job. I love helping people like you and your husband own their first home. It makes me happy." There you have it folks! Thomas was our loan officer and his timeliness got the process moving forward at every turn. Let me tell you that there were a lot of turns for us! We have complicated financial history so there was more documents that underwriting needed from us than normal. The Berry Team battled through! What I can't believe is that this quality of service made me feel like ours was the only loan they were working on. We all know that they were actually working on hundreds at the same time and it never felt like that. Bethany and her sweet disposition with processing all the 175 pieces of paper from us got us through underwriting in a breeze. Thank you all so much for making our dream come true! We closed yesterday and it was the best day of our marriage-except when our son was born! :-) You will not be disappointed with Stonelake Mortgage. These people have SUPERPOWERS... Read More

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  • Lender Review
    from Hutto, TX
    (5 of 5)
    Recommended!
    Reviewed:

    They were there every step of the way

    (0) (0)
    One of my friends went through Stone Lake and she originally referred me to them. The first day I called I spoke with Starla. She was so sweet and we talked like we were friends forever. She was able to get us pre-approved and the home processes started. During our home buying process, we ran into a lot of bumps in the road, but Stone Lake never gave up on us. We worked with everyone from Starla, to Drew, to Erin. They worked closely with our realtor and did a lot of the leg work that they made it easier for us. I was pregnant during this time as well so it was hard and very stressful, which they tried their best to ease some of that from us. In the end, we got the call that we were done and closing and once those papers were signed we were ecstatic to finally be first time homeowners. We couldn't of done it without the help of everyone at Stone Lake, and we appreciate you all for not giving up on us, and finding solutions to our situation and it all worked out. We are forever grateful for everything Stone Lake has done and we absolutely would refer them to any and everyone who needs a lender. Thanks again! ... Read More

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  • Lender Review
    from Prosper, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Hands Down Love this Company!!!

    (0) (0)
    Erin & Starla made this a cake walk. They answered any and every question. Made sure we got what we needed in less that 24 hours. We closed on time, and never had a problem, never gave us the run around. We are first time home buyers and we were nervous. This company took all the hassle out of it. I would recommend them to anyone and everyone. They are local, and there for us whenever we need them. Thank you guys for the amazing service!!!... Read More

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  • Loan Officer Review
    from Rockwall, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Erin Reading - Performance at the highest level

    (1) (0)
    Erin goes above and beyond to meet your every need. She is by far the best mortgage person I have worked for and would refer every one I know to her. Her ability to make you feel comfortable like you have always known her makes the process so pleasant. You are comfortable from the first moment. She is head and shoulders above all of my past experience.

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    A++++++

    (1) (0)
    Erin is a rock star! Best in the business.

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At Stone Lake Mortgage, we are committed to offering all of our clients the best possible financing options. We know that no two borrowers' situations are the same, and that is why we take the time to understand exactly how we can make your mortgage process fast, easy, and affordable. We have helped hundreds of families either purchase or refinance their home and would love the opportunity to offer you and your family the same great service. Call us today to speak with a seasoned loan officer who knows your market. There has never been a better time to take advantage of great interest rates.