Stonegate Direct Ratings & Reviews

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NMLS ID: 186732

Stonegate Direct

(3.8 of 5) 20 Reviews

80% of our customers would recommend this lender.

About Stonegate Direct

Stonegate Direct is designed to simplify the mortgage experience for you. With our streamlined online process and competitive rates, we make buying or refinancing a home as easy as Ready. Set. Loan. Stonegate Direct is a division of Stonegate Mortgage...

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Loan Officers

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Bill Weaver Scottsdale, AZ
Daniel Orem Scottsdale, AZ
Christopher Scartz Scottsdale, AZ
Jennifer Patel Dallas, TX
Cheryl Richey Fort Wayne, IN
Dakota Dennison Scottsdale, AZ
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Customer Reviews

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20 Reviews

(3.8 of 5)
Review Breakdown
  • (11)
  • (4)
  • (0)
  • (1)
  • (4)
  • Lender Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great communicator

    (0) (0)
    I highly recommend Daniel Orem from Stonegate. I had a "tough mortgage" and Daniel not only was able to get my refi done he was able to find me the best rate I could get while providing unparalleled customer service. Daniel has amazing communication skills and he was able to explain the entire process to me in a way that was clear and concise. Often times loan officers forget that the customer doesn’t deal with mortgages every day. Daniel did not forget this. He also understood that my home, my money and my mortgage were personal to me, this was not “just business”. Daniel reviewed my information, provided me different options and helped me make an informed decision. The end result was an incredible mortgage that I feel very confident about and a process that was quick, fast and painless... Read More

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  • Lender Review
    from Saint Louis, MO
    (5 of 5)
    Recommended!
    Reviewed:

    Nice job

    (0) (0)
    Over all one of the better experiences I have had refinancing. The online signing is very easy but there is a lot of assuming that the client knows what to do on line. I would just recommend that the client just work with one person and not many people as that got confusing at times who was e mailing me. Everyone was very nice and professional so I would give you an A+ on your coustmer service.... Read More

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  • Loan Officer Review
    from Marietta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    FANTASTIC PROFESSIONAL!

    (0) (0)
    Jennifer is the definition of a PROFESSIONAL, she was attentive, quick to reply, answered all of my questions, and most importantly allowed me to take my time with my decisions. This was a complicated refinance and Jennifer went out of her way to make this loan happen. Jennifer earned my trust and respect, which is not easy... I have already recommender Jennifer to a number of people, and plan to continue to do so. Jennifer is FANTASTIC! ... Read More

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  • Lender Review
    from Patagonia, AZ
    (4 of 5)
    Recommended!
    Reviewed:

    Very Professional

    (0) (0)
    If it wasn't for our loan officer Dan I was getting very frustrated with the loan Processor she lost many items, didn't fully read emails or call instead of sending emails after requesting her to do so. Dan saved the deal and my outlook on Stonegate. Dan went above and beyond to insure that we knew what was going on and letting us know that information had been requested of us via email. He always called since he knew we owned our own business and weren't always in the office to check emails. This company closed the deal in a month and if it wasn't for the loan processor you would have had a 5 star rating. Thank you Da... Read More

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  • Lender Review
    from Bethpage, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Amazingly Smooth Loan Process

    (0) (0)
    Being that I am 63 yrs old and have dealt with at least 8 mortgages in my lifetime I feel somewhat experienced in the process, and that process is wait, wait, wait and lots of aggravation. After finding Stonegate and Daniel Orem my opinion has changed some what. First of all I have never been assigned a Personal Mortgage Adviser and let me tell you that is great. Daniel kept me informed, updated and "in the loop" throughout the process and believe me knowing whats going on is comforting. If he asked for something I sent it to him, if I asked for something he sent it to me and our communication was constant. Now here is the best part I think. How long does it usually take to complete a mortgage transaction? On average I would say 45-60 days and that is what I was expecting. Well I did a consolidation and refinance and we are closing on the 18th day. This is unheard of and I attribute that to Daniels great communicating and hard work. Again...thanks to Daniel for a worry free and super smooth loan process... Read More

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  • Lender Review
    from Shelton, WA
    (1 of 5)
    Reviewed:

    endless hassle

    (0) (0)
    They called me endlessly, many times a day, blocked their number, but went on endlessly

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    July 12, 2015

    Disappointed

    (0) (0)
    They made me jump through a bunch of hoops only to tell me they could not give me cash out after they said they could

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  • Lender Review
    from Santa Ana, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Quick & Easy Quote

    (0) (0)
    The experience was quick and easy. We worked with Dante De Luna, he was knowledge and direct. He answered all our questions and was very good with following up. He explained how the process worked and gave us more than one option. There was no pressure and we felt comfortable getting the information.

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  • Lender Review
    from Brea, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Experience

    (0) (0)
    Talk about going above & Beyond for your clients. Our loan officer Dante De Luna did an Amazing job building raport, making us feel comfortable, earning our trust helping Us on & off the clock to get our loan closed on promised date. He Sincerely treated us like Family.

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  • Lender Review
    from Boca Raton, FL
    (5 of 5)
    Recommended!
    Reviewed:

    A-1 rating!!

    (0) (0)
    Excellent, professional service! All calls were returned promptly. Every question or concern we had were answered in detail and this gave us complete confidence in the loan process and Bill Weaver's ability to get our loan handled quickly, with great rates!

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Stonegate Direct is designed to simplify the mortgage experience for you. With our streamlined online process and competitive rates, we make buying or refinancing a home as easy as Ready. Set. Loan. Stonegate Direct is a division of Stonegate Mortgage Corporation. Founded in 2005, Stonegate Mortgage Corporation (NYSE: SGM) is focused on making the dream of home ownership a reality for our clients. We work hard to provide an outstanding customer service experience throughout the life of your mortgage loan.