Sweetwater Mortgage Company Ratings & Reviews

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NMLS ID: 225711

Sweetwater Mortgage Company

(4.2 of 5) 182 Reviews

95% of our customers would recommend this lender.

About Sweetwater Mortgage Company

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years,...

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Loan Officers

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Elle Roloff-Norris Houston, TX
James Norris Houston, TX
Sandra Starnes Brenham, TX
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Customer Reviews

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182 Reviews

(4.2 of 5)
  • Lender Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great service

    (0) (0)
    Elle was always prompt, knowledgeable, and flexible with any of our requests. I would definitely recommend Sweetwater to anyone.

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  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience with Sweetwater Mortgage

    (0) (0)
    I had a great experience working with Jim on refinancing my existing mortgage. The process went quick and Jim answered all my questions/concerns in a timely manner. I would recommend using Sweetwater

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  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:

    I chose Sweetwater and I'm glad I did!!

    (0) (0)
    So glad I chose Sweetwater!! It couldn't have gone smoother and Elle was efficient and on point. Very good experience!

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  • Lender Review
    from Englishtown, NJ
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience and would highly recommend

    (0) (0)
    It was a pleasure working with Jim Norris. He is a true professional who is extremely knowledgeable of the mortgage process. He will return your calls, emails and texts in a timely manner. Most of my communications were through email and text, which worked out fine for me. As long as you provide Jim with everything he asked for, he will do his best in making sure you close on time. I am very thorough and there was not one question that I had which Jim could not answer. This is actually my second time working with Jim and I would highly recommend him to all my friends and family. ... Read More

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  • Lender Review
    from Austin, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Prompt, precise and responsive

    (0) (0)
    Sweetwater Mortgage Company was prompt, precise and responsive. They closed on time and within the terms of the original quote.

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  • Lender Review
    from Bandera, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Satisfied customer

    (0) (0)
    Sweetwater was very prompt and helpful during the lending process. I gladly recommend them to others.

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  • Lender Review
    from Pflugerville, TX
    (5 of 5)
    Recommended!
    Reviewed:

    my last refi

    (0) (0)
    this has been one of the easiest refi's that i have ever done. start to finish with no problems, just results.

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  • Lender Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Best mortgage experience EVER!

    (0) (0)
    Words cannot express the gratitude I have for such phenomenal service and attention Sweetwater Mortgage gave me. They helped with what could have been a bumpy road and made it a very smooth refinance process. They are a top notch communicator and were always quick to respond to any question or concern I had along the way.

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  • Lender Review
    from Corpus Christi, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Mortage broker

    (0) (0)
    Jim was great at finding the rate I wanted. He completely steered me through the process. He was quick to answer all emails. Highly recommend.

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  • Lender Review
    from Concan, Texas
    (5 of 5)
    Recommended!
    Reviewed:

    Sweetwater Mortgage

    (0) (0)
    Jim Norris did a fantastic job getting this refinancing of this loan approved with a the issues!!! Great job!!!

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Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years, we have earned an excellent reputation in the Texas real estate community for outstanding programs, rates, closing costs, customer service, and "cutting edge" technology. Sweetwater Mortgage Company's number one priority is to provide the most professional customer service possible. We have received numerous awards and recognition such as the Wall Street Journal's "Most Competitive Rates", LendingTree's "Face of Success", LendingTree's prestigious "President's Club Award", several Lending Tree "Gold Leaf Awards", Lending Tree's 2006 "Most Improved Lender - Purchase Close Rate", and the Better Business Bureau's "Gold Star Award" for outstanding customer service for three consecutive years!