Sweetwater Mortgage Company Ratings & Reviews

Write Review
NMLS ID: 225711

Sweetwater Mortgage Company

(4.2 of 5) 187 Reviews

96% of our customers would recommend this lender.

About Sweetwater Mortgage Company

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years,...

Read more

Loan Officers

View All
Elle Roloff-Norris Houston, TX
James Norris Houston, TX
Sandra Starnes Brenham, TX
View all

Customer Reviews

Write Review

187 Reviews

(4.2 of 5)
  • Loan Officer Review
    from Tomball, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jim Norris is an excellent mortgage lender

    (0) (0)
    Jim was great, extremely knowledgeable and super helpful. With his experience he was able to answer all of the questions I had about getting my first mortgage all the steps that needed to be taken and how best to achieve them. Can not say enough about Jim.

    Was this review helpful?

  • Lender Review
    from El Paso, TX
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Expedited Service!

    (0) (0)
    Efficient and Competent!

    Was this review helpful?

  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Loan with ease

    (0) (0)
    Awesome loan officer to work with.

    Was this review helpful?

  • Lender Review
    from Houston, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    August 5, 2016

    Great Loan Officer

    (0) (0)
    Great loan experience. Jim answered my many questions very promptly and professionally. As long as you have your documents correct for him to work with your loan will fly by with ease. It was nice to work with a fellow Christian as well. Jim even met what my builders loan offer was without any question. Thanks

    Was this review helpful?

  • Lender Review
    from San Angelo, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 21, 2016

    very pleased

    (0) (0)
    Jim was great to work with during the refinancing process. He was very prompt in answering my questions and recalculating figures to find the best option for me. The entire process was super easy. Sent Jim the information he requested and he did all the work. Before I knew it I was given the closing date and time and it was all done. I would highly recommend Sweetwater Mortgage Compan... Read More

    Was this review helpful?

  • Lender Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great service

    (0) (0)
    Elle was always prompt, knowledgeable, and flexible with any of our requests. I would definitely recommend Sweetwater to anyone.

    Was this review helpful?

  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience with Sweetwater Mortgage

    (0) (0)
    I had a great experience working with Jim on refinancing my existing mortgage. The process went quick and Jim answered all my questions/concerns in a timely manner. I would recommend using Sweetwater

    Was this review helpful?

  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    I chose Sweetwater and I'm glad I did!!

    (0) (0)
    So glad I chose Sweetwater!! It couldn't have gone smoother and Elle was efficient and on point. Very good experience!

    Was this review helpful?

  • Lender Review
    from Englishtown, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great experience and would highly recommend

    (0) (0)
    It was a pleasure working with Jim Norris. He is a true professional who is extremely knowledgeable of the mortgage process. He will return your calls, emails and texts in a timely manner. Most of my communications were through email and text, which worked out fine for me. As long as you provide Jim with everything he asked for, he will do his best in making sure you close on time. I am very thorough and there was not one question that I had which Jim could not answer. This is actually my second time working with Jim and I would highly recommend him to all my friends and family. ... Read More

    Was this review helpful?

  • Lender Review
    from Austin, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Prompt, precise and responsive

    (0) (0)
    Sweetwater Mortgage Company was prompt, precise and responsive. They closed on time and within the terms of the original quote.

    Was this review helpful?

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years, we have earned an excellent reputation in the Texas real estate community for outstanding programs, rates, closing costs, customer service, and "cutting edge" technology. Sweetwater Mortgage Company's number one priority is to provide the most professional customer service possible. We have received numerous awards and recognition such as the Wall Street Journal's "Most Competitive Rates", LendingTree's "Face of Success", LendingTree's prestigious "President's Club Award", several Lending Tree "Gold Leaf Awards", Lending Tree's 2006 "Most Improved Lender - Purchase Close Rate", and the Better Business Bureau's "Gold Star Award" for outstanding customer service for three consecutive years!