Sweetwater Mortgage Company Ratings & Reviews

Write Review
NMLS ID: 225711

Sweetwater Mortgage Company

(4.7 of 5) 193 Reviews

96% of our customers would recommend this lender.

About Sweetwater Mortgage Company

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years,...

Read more

Loan Officers

View All
James Norris Houston, TX
Elle Roloff-Norris Houston, TX
Sandra Starnes Brenham, TX
View all

Customer Reviews

Write Review

193 Reviews

(4.7 of 5)
  • Lender Review
    from Missouri City Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 6, 2013

    False closing cost figures

    Says no closing cost...they came back with over 4000.00 in closing cost. Wasted my time...others are 1000.00 cheaper.

    Was this review helpful?

    The initial email sent out from LendingTree via Marksman doesn’t include the lender fees. Sweetwater was told this by Marksman who sends out the quotes for us. I did email three (3) detailed closing cost fee worksheets and the closing costs do total up to over 4,000. HOWEVER, there are lender credits that are subtracted out from this total. I attempted to explain this and show him where to locate this on the fee worksheets. I was not able to explain this because he hung up on me almost immediately. I did send him an email and told him that if he would subtract out the credits, he would find that we are usually very competitive with other lenders. The closing costs after credits subtracted out ranged between $3752.71 and $2258.20 depending on rate chosen. These amounts would have put our closing costs in line with other lenders. I received no response to this.
Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years, we have earned an excellent reputation in the Texas real estate community for outstanding programs, rates, closing costs, customer service, and "cutting edge" technology. Sweetwater Mortgage Company's number one priority is to provide the most professional customer service possible. We have received numerous awards and recognition such as the Wall Street Journal's "Most Competitive Rates", LendingTree's "Face of Success", LendingTree's prestigious "President's Club Award", several Lending Tree "Gold Leaf Awards", Lending Tree's 2006 "Most Improved Lender - Purchase Close Rate", and the Better Business Bureau's "Gold Star Award" for outstanding customer service for three consecutive years!