Sweetwater Mortgage Company Ratings & Reviews

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NMLS ID: 225711

Sweetwater Mortgage Company

(4.7 of 5) 193 Reviews

96% of our customers would recommend this lender.

About Sweetwater Mortgage Company

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years,...

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Loan Officers

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James Norris Houston, TX
Elle Roloff-Norris Houston, TX
Sandra Starnes Brenham, TX
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Customer Reviews

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193 Reviews

(4.7 of 5)
  • Lender Review
    from El Paso, TX
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Expedited Service!

    Efficient and Competent!

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  • Lender Review
    from Houston, TX Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 17, 2010
    Loan Closed On:
    March 25, 2011

    Sweetwater Refi

    Overall we were very pleased with Sweetwater and Jim, the person assigned to our refinance. Jim was extremely responsive and very quick to answer questions. He was also very patient and flexible with us, as our refi process was also a race against a baby. (Fortunately he got us closed before the baby came!) I know we're not supposed to mention 3rd parties, but we were also pleased with the title company Jim chose... Read More

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  • Lender Review
    from San Angelo, TX Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 27, 2011
    Loan Closed On:
    March 29, 2011

    Lot of advise and patience

    I would highly recommend Elle at Sweetwater Mortage to handle any of your financial needs. She gave great advise and showed a lot of patience in the time that it took us to close. A great big THANK YOU goes out to her and Sweetwater Mortgage.

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  • Lender Review
    from Austin, TX Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 25, 2009
    Loan Closed On:
    January 4, 2010

    Successful Refinance

    I recently refinanced my primary residence through Sweetwater Mortgage. The purpose for the refinance was to reduce my interest rate from 5.875% to 4.25% and reduce the term from 21 years remaining to 15. I did not take any equity out of the house, and the house has a value greater than 2x the amount of the mortgage. I also have a credit score of about 800. It took about 6 weeks from my first contact with Lending Tree until I closed, which seemed like a long time to me considering my situation. This could be in part because the time period spanned Thanksgiving and New Years, but I'm not sure. By comparison, my daughter just bought a house in Lubbock and she made an offer on the house on December 9th and closed on the 28th without having any pre-approved financing in place. I was amazed by the amount of information requested by Sweetwater. Perhaps it's a sign of the times. They even sent me an e-mail asking for more info while I was at the table with the Notary signing the papers. Nevertheless, I was happy with my overall experience with Lending Tree and with Sweetwater Mortgage and would recommend this approach to anyone... Read More

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Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years, we have earned an excellent reputation in the Texas real estate community for outstanding programs, rates, closing costs, customer service, and "cutting edge" technology. Sweetwater Mortgage Company's number one priority is to provide the most professional customer service possible. We have received numerous awards and recognition such as the Wall Street Journal's "Most Competitive Rates", LendingTree's "Face of Success", LendingTree's prestigious "President's Club Award", several Lending Tree "Gold Leaf Awards", Lending Tree's 2006 "Most Improved Lender - Purchase Close Rate", and the Better Business Bureau's "Gold Star Award" for outstanding customer service for three consecutive years!