Sweetwater Mortgage Company Ratings & Reviews

Write Review
NMLS ID: 225711

Sweetwater Mortgage Company

(4.7 of 5) 193 Reviews

96% of our customers would recommend this lender.

About Sweetwater Mortgage Company

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years,...

Read more

Loan Officers

View All
James Norris Houston, TX
Elle Roloff-Norris Houston, TX
Sandra Starnes Brenham, TX
View all

Customer Reviews

Write Review

193 Reviews

(4.7 of 5)
  • Loan Officer Review
    from Tomball, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jim Norris is an excellent mortgage lender

    Jim was great, extremely knowledgeable and super helpful. With his experience he was able to answer all of the questions I had about getting my first mortgage all the steps that needed to be taken and how best to achieve them. Can not say enough about Jim.

    Was this review helpful?

  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Loan with ease

    Awesome loan officer to work with.

    Was this review helpful?

  • Lender Review
    from Houston, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    August 5, 2016

    Great Loan Officer

    Great loan experience. Jim answered my many questions very promptly and professionally. As long as you have your documents correct for him to work with your loan will fly by with ease. It was nice to work with a fellow Christian as well. Jim even met what my builders loan offer was without any question. Thanks

    Was this review helpful?

  • Lender Review
    from San Angelo, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 21, 2016

    very pleased

    Jim was great to work with during the refinancing process. He was very prompt in answering my questions and recalculating figures to find the best option for me. The entire process was super easy. Sent Jim the information he requested and he did all the work. Before I knew it I was given the closing date and time and it was all done. I would highly recommend Sweetwater Mortgage Compan... Read More

    Was this review helpful?

  • Loan Officer Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Elle was great!

    Elle was amazing. She was so easy to work with and flexible with our changing requests several times.

    Was this review helpful?

  • Lender Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great service

    Elle was always prompt, knowledgeable, and flexible with any of our requests. I would definitely recommend Sweetwater to anyone.

    Was this review helpful?

  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience with Sweetwater Mortgage

    I had a great experience working with Jim on refinancing my existing mortgage. The process went quick and Jim answered all my questions/concerns in a timely manner. I would recommend using Sweetwater

    Was this review helpful?

  • Loan Officer Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Elle is awesome

    Elle was awesome. Always there to answer my questions. Even nights and weekends. It couldn't have gone smoother thanks to Elle.

    Was this review helpful?

  • Lender Review
    from Arlington, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    I chose Sweetwater and I'm glad I did!!

    So glad I chose Sweetwater!! It couldn't have gone smoother and Elle was efficient and on point. Very good experience!

    Was this review helpful?

  • Loan Officer Review
    from Englishtown, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Extremely professional

    A true professional and very knowledgeable of the mortgage process. As long as you provide him with what he needs, he will do his very best to make sure you close on time.

    Was this review helpful?

Sweetwater Mortgage Company is a Texas corporation established in 1994 serving Houston, Dallas, Austin, San Antonio, and the entire great state of Texas. We are FHA approved, VA approved, a correspondent lender, and a mortgage broker. Over the years, we have earned an excellent reputation in the Texas real estate community for outstanding programs, rates, closing costs, customer service, and "cutting edge" technology. Sweetwater Mortgage Company's number one priority is to provide the most professional customer service possible. We have received numerous awards and recognition such as the Wall Street Journal's "Most Competitive Rates", LendingTree's "Face of Success", LendingTree's prestigious "President's Club Award", several Lending Tree "Gold Leaf Awards", Lending Tree's 2006 "Most Improved Lender - Purchase Close Rate", and the Better Business Bureau's "Gold Star Award" for outstanding customer service for three consecutive years!