Wells Fargo Bank, N.A. Ratings & Reviews

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NMLS ID: 399801

Wells Fargo Bank, N.A.

(2.5 of 5) 11 Reviews

45% of our customers would recommend this lender.

About Wells Fargo Bank, N.A.

Welcome to Wells Fargo Dealer Services! As our customer, you’ll benefit from the strength and reputation of Wells Fargo, one of the nation’s largest financial institutions. At Wells Fargo Dealer Services, it’s our mission provide you with the highest...

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Customer Reviews

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11 Reviews

(2.5 of 5)
Review Breakdown
  • Lender Review
    from North Hills, CA
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    WORST EXPERIENCE EVER!!

    (0) (0)
    Worst experience I have ever had. I have my current home mortgage with Wells Fargo so I assumed that would make getting my new mortgage easier. NOPE! I was quoted a certain rate but then lost that rate due to the Loan Rep not locking it in like he was supposed to. Only to later find out that rate was based upon them setting up an automatic payment and it would be a .25% higher if I didn't want that. Once I was preapproved and going thru escrow, my Loan Consultant was non existent and failed to let me know right away that there was an issue and funding didn't go thru. He actually went on vacation and didn't call me before he left with the bad news just days before I was supposed to close Escrow. As a result, the home I was selling closed, but I found out that I still didn't own my new home and now had nowhere to live and had to start over with another lender. COMPLETELY UNACCEPTABLE!! They should have notified me right away with any issues and they should have told me right away not 1 week before closing a 45 day Escrow! I WILL NEVER bank, own a credit card or do ANY business with Wells Fargo ever as a result... Read More

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  • Lender Review
    from Heber, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 22, 2014

    Awesomeness!

    (2) (0)
    Approved within 24 hours, how awesome is that?! Simple process and quick response! Best part no extra costs for auto refinancing. Thanks to Wells Fargo I will now be saving $175 a month and only added 6 months to my loan term.

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  • Lender Review
    from Orlando Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    June 1, 2014

    worst of lenders

    (6) (3)
    this company is a very bad one to do business with

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  • Lender Review
    from Georgia Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 12, 2014

    Fast

    (4) (1)
    I waited on all my offers to come in and they were exactly what I wanted. Fast service, great customer service. I would recommend

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  • Lender Review
    from Southern California
    (1 of 5)
    Reviewed:
    Date of Service:
    May 5, 2014

    Don't bother if you have filed bankruptcy

    (9) (1)
    I have a bank account with Wells Fargo and have been with them for several years. Because of this, I thought I would be able to get a break from them with my less than perfect credit, not the case. My credit score is 697 BUT I've had a bankruptcy in the past. So in other words don't bother if you've filed bankruptcy.

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  • Lender Review
    from Atlanta, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    April 14, 2014

    Just not a good Lender

    (7) (2)
    I just had a horrible experience with them, took days to get information back and forth just to be the HIGHEST offer, by far...just do not see the point of doing business with them.

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  • Lender Review
    from Indiana Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 26, 2014

    Very Pleased With The Outcome!!

    (5) (0)
    I was very pleased with the outcome of my refinance loan. The Wells Fargo Representative Doug was very helping and professional. I will definitely recommend to anyone.

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  • Lender Review
    from NorCal
    (2 of 5)
    Reviewed:
    Date of Service:
    March 14, 2014

    More expensive

    (7) (1)
    Wants half again my current rate...but at least they didn't make annoying, repeated phone calls like another company on here.

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  • Lender Review
    from Western North Carolina
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 2, 2014

    You think I am STUPID

    (17) (2)
    Wells Fargo was the first lender to come in with an offer. I was refinancing my 09 Accord. Needed to borrow 2K less than book value. My current rate was 8.49%, Wells came in with an offer to refinance @ 17.49%. That would have increased my payment and cost me an additional $3800 in INTEREST. WAIT on the next offer. IFS came in 3 days later with a re-fi rate of 5.74%. I chose to keep my payment the same, and I am paying the car off 14 months quicker than the original loan. WAIT, WAIT, WAIT on the next offer... Read More

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  • Lender Review
    from Texas
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 7, 2014

    Good Offer But No Can Do

    (10) (1)
    They made a dandy offer and I thought that I had found the perfect loan, but when I called and when everything seemed fine, I was informed that the value on the vehicle was not close to what was owed on it. They could only loan the value of the vehicle so this offer was invalid.

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Welcome to Wells Fargo Dealer Services! As our customer, you’ll benefit from the strength and reputation of Wells Fargo, one of the nation’s largest financial institutions. At Wells Fargo Dealer Services, it’s our mission provide you with the highest customer service possible — and we look forward to serving you. We’ve made it easy to manage your accounts at wellsfargodealerservices.com with convenient 24 hours a day, seven days a week access. Through eServices, you can easily: Check your balance, make payments, request payoff quotes, or sign up for eStatements. In addition, you can also apply to refinance your current Wells Fargo Dealer Services auto loan online. Learn more — give us a call today!