Wells Fargo Home Mortgage Ratings & Reviews

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NMLS ID: 399801

Wells Fargo Home Mortgage

(2.2 of 5) 73 Reviews

38% of our customers would recommend this lender.

About Wells Fargo Home Mortgage

About the Lender Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance...

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Loan Officers

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Douglas Flint FORT MYERS, FL
Tyler Cloe CLACKAMAS, OR
Jeremy Willis INDIANAPOLIS, IN
Stephen Schlaack COLUMBIA, MD
Keith Wolff PORTLAND, OR
Adam Fahey PARK RIDGE, IL
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Customer Reviews

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73 Reviews

(2.2 of 5)
  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 5, 2016

    requsting a equityloan

    (0) (0)
    had home improvmentloan

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  • Lender Review
    from New Port Richey, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 23, 2016

    Gilbert koos

    (0) (0)
    None yet. Car loan

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  • Lender Review
    from Belleville, IL Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 3, 2016

    First time home owners lone

    (0) (0)
    First time home owners lone

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  • Lender Review
    from San Diego, CA
    (1 of 5)
    Recommended!
    Reviewed:

    Reality: Zero stars

    (0) (0)
    My mortgage broker sold my loan to Wells Fargo after I'd made only one payment. I received a mortgage statement from Wells Fargo. It had my proper mailing address. It had another property address on it. I'm not paying that bill, as I refuse to pay off a non-existing property. I called to complain and was given no assurance that a correction would be made. I was told that my concern would be "escalated" but I was not given the customer service rep's name or ID number. I was not given a case number or confirmation number. I asked them to FedEx the change and told them I'd pay the bill when I received it. They didn't seem concerned. And so I wait... Read More

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  • Lender Review
    from Claypool, AZ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 25, 2016

    Home Equity

    (1) (0)
    Very Good

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  • Lender Review
    from The Villages, FL Confirmed LendingTree Customer
    (3 of 5)
    Reviewed:
    Date of Service:
    July 19, 2016

    A review of Wells Fargo

    (0) (0)
    I had very little interaction with Wells Fargo from the time my loan was sold by Lending Tree to Wells Fargo. The actual work on the loan was performed by Lending Tree not Wells Fargo.

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  • Lender Review
    from North Las Vegas, NV Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 19, 2016

    Not sure yet

    (0) (0)
    Haven't been told much think I have been helped

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  • Lender Review
    from Sun City, AZ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 27, 2016

    Terrible to deal with

    (1) (0)
    I have been with them for over 10 years and was looking for a home equity loan. I own my home with no mortgage. They informed me after 3 weeks that they could not give me the loan. My good credit score and me being a customer for over a decade did not mean anything to them. I am going to close my savings and checking account with them.

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  • Lender Review
    from Upatoi, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 8, 2016

    bad customer service

    (0) (0)
    They did nothing to explain anything their process. And I have been with them since 1990.

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  • Lender Review
    from Hollywood, FL
    (1 of 5)
    Reviewed:

    Lack of response and not worth the work

    (4) (0)
    Horrible customer service and response time. No urgency in helping customer out, even if you are a current customer in good standings. They care 0% about their customer's situation. You will end up doing a lot of the work and upload all these docs based on their lack of direction just to be told several times after they need it a different way or sent again for some reason. It seems as if these Mortgage Consultants and Processors do not communicate properly and seem very inexperience. You are suppose to make the process painless for the customer and be responsive to their questions. That unfortunately is not what I received. I've decided this is not worth my time and do not want to do business with a company who has no loyalty or care for customers. Disappointing... Read More

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About the Lender Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance services through more than 8,700 locations, more than 12,500 ATMs, online, and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially. We do business with 10 million customers and one in three U.S. households. Wells Fargo has approximately 265,000 team members in 36 countries across our more than 90 businesses. At the end of fourth quarter 2014, Wells Fargo ranked fourth in assets among U.S. banks and was the world’s most valuable bank by market capitalization. In 2014, Wells Fargo was named “Most Respected Bank” by Barron’s magazine, “Most Admired” among the world’s largest banks by Fortune magazine, and “Best U.S. Bank” by The Banker magazine. The Chronicle of Philanthropy ranked Wells Fargo’s corporate cash giving in the top two among all U.S. companies each of the past two years. Our vision: “We want to satisfy all our customers’ financial needs and help them succeed financially.” Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2015 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801. Equal Housing Lender.