Wintrust Mortgage Corporation Ratings & Reviews

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NMLS ID: 450014

Wintrust Mortgage Corporation

(3.8 of 5) 221 Reviews

70% of our customers would recommend this lender.

About Wintrust Mortgage Corporation

Our experienced loan officers handle hundreds of loan applications each month. We have originated over one billion dollars in loans in the last 5 years. Our commitment to excellence and customer service has helped us receive hundreds of referrals each...

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Loan Officers

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Christopher Jones Chicago, IL
Alyssa Olsen Eagan, MN
Karla Echeverria Sherman Oaks, CA
Shawn Howard Chicago, IL
Tom Allen Beverly Hills, CA
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Customer Reviews

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221 Reviews

(3.8 of 5)
  • Lender Review
    from Minneapolis, MN
    (5 of 5)
    Recommended!
    Reviewed:

    Fantastic

    (0) (0)
    We have worked with Alyssa for 10 years buying 2 houses and refinancing twice. Very educational and responsive. We pretty much consider her a friend.

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  • Lender Review
    from West Chicago, IL
    (1 of 5)
    Reviewed:

    Consumer

    (2) (0)
    My experience with Wintrust Mortgage is very negative. I recently bought home and worked with them for closing. If you are ready to get surprise at the closing table then only work with them. Actually I worked with Mr. Urvish Punatar, banker at Wintrust Mortage for closing my mortgage. I had bad experience with points and escrowing my.insurance monthly premium. When I locked my rate he told me no points but at the closing table I had to sign paper for 5 point towards locking rate. By the way their rate is not low compared to ouside market. Another thing they told me is no escrow insurance monthly premium but they did exactly opposite to that. I would advise to STAY AWAY FROM THEM if at all possible. Thanks... Read More

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  • Lender Review
    from Chicago, IL
    (1 of 5)
    Reviewed:

    Unbelievably unresponsive

    (2) (0)
    Wintrust Mortgage made selling my property one of the most stressful events in my life. Eric Martin and his associates did not answer phone calls. They made multiple timeline promises that they never once upheld. If Eric said something would be done on Monday, Tuesday night he would respond via email to explain that (insert excuse) is not allowing the clear to close to occur until that Friday. Then that Friday, we would simply not hear from the company until the following Monday. They do not work weekends, even if they are behind schedule. They have a very poor ability to communicate, especially with the realtors. We came to an agreement of sale in January and due to Wintrust, the settlement was not able to happen until June. The first settlement date was scheduled for March, but it took Eric, his boss, and Wintrust THREE extra months to pull themselves together. Do yourself a favor and NEVER use this company for a mortgage. Buying and selling property is stressful enough... Read More

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  • Lender Review
    from Chicago, IL
    (1 of 5)
    Reviewed:

    NO TRUST IN WINTRUST

    (12) (0)
    I attempted to use WinTrust for my first home purchase and was referred directly to Ryan Mecum. I found the exact place I wanted and submitted an offer immediately. Ryan passed my file on to someone named Dave Buckman who proceeded with the IDHA loan application process. A week later they asked me to pay for the appraisal, which I did. I paid for my housing inspection and paid for the year's worth of hazard insurance as required by the program. They waited until a week before the deadline for the financing to order the condo association questionnaire. The questionnaire should have been ordered the very first week of this process especially since they had foreknowledge that this document could take a long time to get back and had the potential to stop the process for any number of reasons. Once they received the questionnaire back they waited until 2 days before the deadline to inform me that the IDHA program rejected the application due to the condo association's unpaid back assessments. The closing date set by the selling bank was set for the following Wednesday. The only help that was offered to me was some other Wintrust program that required a minimum of 10 days to convert the application. I contacted a bank under the Freddie Mac Homesteps program to start that process with hopes that the selling bank would grant an extension on the deadline. The bank denied any and all extensions and the contract had to be terminated to save my earnest money. Had they moved on the questionnaire sooner, we would have had time to look into other options. Instead, I lost the house and now have to begin my search all over again. I received only a single response from Dave telling me to refer to Ryan and I have yet to receive any response from him. I lost the house I wanted due to the incompetency of this staff. WinTrust FAILED to win my trust. I would not suggest using this company for your mortgage need... Read More

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  • Lender Review
    from Minneapolis, MN
    (5 of 5)
    Recommended!
    Reviewed:

    Professional, responsive and transparent!

    (0) (0)
    I worked with Greg Doroff and and found both him and Wintrust as a whole wonderful to work with. As a first time home buyer there is obviously a lot to learn and the process can be at times overwhelming but Greg was very response through the entire process and readily available to answer questions when they came up. I would highly recommend Greg and Wintrust for your home purchase. Keep up the great work... Read More

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  • Lender Review
    from Minnesota Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 27, 2011
    Loan Closed On:
    November 1, 2011

    Excellent

    (3) (0)
    We have nothing but great things to say about Wintrust and Tracy. We found them on lending tree and they were tied for the best rate of all the offers we got. We decided to go with them simple based on service. The property we bought was through an auction and we had to close very fast or chance lossing our ernest money. Two lenders told us it would be impossible to close in time. Tracy told us it was possible and she delivered. Two lenders also told us the property would not qualify for FHA, but Tracy said it would and once again she was right. We can't say enough good about Tracy. She was super helpful, followed through and did what sh said she would do. No doubt some of the best service we have recieved from any business in a long time. Thanks Tracy... Read More

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  • Lender Review
    from Chaska, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 28, 2010
    Loan Closed On:
    August 3, 2010

    Excellent personal service

    (0) (0)
    Conor at River City provided excellent service. He made himself available for questions and easily accessible at all times. He worked hard to help us when our appraisal came in far below expectations, allowing us to make our loan still work. He explained the process clearly and even sacrificed some of his own commission to make sure our loan closed on time without additional unexpected costs to us. I would highly recommend working with River City and would use them again without a doubt... Read More

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  • Lender Review
    from MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 24, 2009
    Loan Closed On:
    January 4, 2010

    River City Mortgage

    (0) (0)
    Barb Dillon and River City Mortgage team did an excellent job to help me through the refinancing process. Barb answers all my questions and was willing to run the information through different scenarios, until I was able to choose the best option for my situation.

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  • Lender Review
    from Minneapolis, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 27, 2009
    Loan Closed On:
    January 4, 2010

    SO easy to work with!

    (0) (0)
    I had two horrible mortgages for River City to work with. Gathering the necessary information was like pulling teeth the WHOLE time. But my representative at River City was excellent and never lost patience with the process. Kept on top of things the whole time and kept me informed at every step. Great people to work with and so was there partner title company. I would definitely work with River City Mortgage again... Read More

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  • Lender Review
    from Ottertail, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 8, 2009
    Loan Closed On:
    November 3, 2009

    Excellent Service

    (1) (0)
    John at River City Mortgage was great to work with. Our house was refinanced very quickly with the lowest rate possible.

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Our experienced loan officers handle hundreds of loan applications each month. We have originated over one billion dollars in loans in the last 5 years. Our commitment to excellence and customer service has helped us receive hundreds of referrals each year. We've been making loans all across America since 1994, and are one of the top mortgage companies in the areas that we serve. Our experience and customer focus is what keeps people coming back to us again and again for all their home loan needs. Some of our programs include: Conventional Mortgages Adjustable Rate Mortgages FHA Loans Construction Loans VA Loans 100% Financing Self Employment Programs No Income Verification Loans First Time Home Buyer Condominiums Vacant Land Less Than Perfect Credit Stated Income Programs Jumbo Programs Second and Vacation Homes