Wyndham Capital Mortgage Ratings & Reviews

NMLS ID: 2948

Wyndham Capital Mortgage

4.2 of 5 1179 Reviews


Who is Wyndham Capital Mortgage?

At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals....

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84% of our customers would recommend this lender. (122 of 145)


Customer Reviews


  • (0) (0)

    J Garner

    Yes, I recommend this lender

    I had Joe Garner as my rep and he did an outstanding job in all aspects.

    By:   (Mine Hill, NJ)Reviewed On:

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  • (0) (0)

    Cost us our dream home

    We opted to use this lender first of all because they were a Costco "preferred lender" and we have always trusted Costco. That is the first lesson we learned: trust but verify. I should have looked them up online first as I would have seen numerous complaints on several sites--including about 38 on the BBB site. Second, their salesman was quite aggressive--calling and leaving messages for me several times a week (sometimes twice a day) after I posted an inquiry. So I gave in and went with them. To make a long story short: once they have the sale, everything changes. You will wait for callbacks, you will receive numerous requests from different people for the SAME documents that you already uploaded on their site, and in the end, you may not be given crucial information that can ensure that you close on time. Despite a 800+ credit score, a professional position at the same institution for over twenty years, a healthy salary, substantial assets, and three years of tax returns, the approval process was so slow that they could not make our closing date. When we requested a 10 day postponement (this after having started the process with Wyndham over a month before), the seller withdrew his house from the market. Since we had to close on the house we were selling, we were left with no home and are now living at a friend's house. Our entire life is in storage and we lost the house we loved. I would NEVER use this company again. BTW: the BBB still gives them an A+ rating -- apparently the many complaints against them mean nothing as long as the company responds to each claim. They can give all sorts of excuses to "blame the victim" in each case so nothing changes. But all these people are not making this stuff up--this is NOT a reliable company.

    By:   (Fort Myers, FL)Reviewed On:

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  • (0) (0)

    Refi

    Yes, I recommend this lender

    Great experience. Helped us the whole way.

    By:   (Colorado)Reviewed On:

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  • (0) (0)

    Excellent service, best mortgage experience ever

    Yes, I recommend this lender

    They did an excellent job, you can upload documents directly to their secure server, that's a plus; also each time we called with a question, if for any reason Nick Wilkie was not available he would call back within a few minutes, he was very professional in every aspect of the loan process, he took the time to explain to us all of the fees, the documents required, the details, I believe he went way beyond his duties to make sure we were completely satisfied with the mortgage process. We were hesitating in the beginning because we live in Georgia and they were located in North Carolina, but after the first few conversations over the phone and some online research, we decided to go ahead and try our re-mortgage with them, it was the best decision we could have ever made. Thank you Wyndham Capital and Thank you Mr. Nick Wilkie, you are the best!!

    By:   (Jonhs Creek, Georgia.)Reviewed On:

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  • (0) (0)

    Best Refinincing Experience -E V E R -****

    Yes, I recommend this lender

    I have an investment property in Florida, and was looking to take advantage of the low rates in the housing market, however searching for a good lender with not hassle and delays was not easy, I called the lender I refinanced my primary home in Virginia, and when I hear that they could help me with my investment property in Florida, I did not hesitate and move forward with Michael and his team of professional, they always put the customer first and have the attention to return calls and emails, I highly advised to anyone who is in the same situation to give Wyndham Capital a call and an opportunity to handle your business!

    By:   (Burka, VA)Reviewed On:

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  • (0) (0)

    Upfront and Honest

    Yes, I recommend this lender

    I was very pleased with Brandon's attentiveness throughout the refinance process and after. He was upfront, understood my needs, explained things to me (over and over) and continued to work with me after the loan had closed. I would use him again.

    By:   (Parker, CO)Reviewed On:

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  • (0) (0)

    Excellent customer service

    Yes, I recommend this lender

    They (Savannah) were wonderful at answering my questions and returning phone calls. Made the refinancing process very easy for someone who has never done it before.

    By:   (Colorado Springs, CO)Reviewed On:

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  • (0) (0)

    Very good service, willing to respond to needs

    Yes, I recommend this lender

    I didn't end up going with these guys but they were very helpful comparing rates with me. They tried to win my business in a polite and professional way but I had a slightly better offer with another company. The person who discussed the loan with me was very helpful and informative.

    By:   (Illinois)Reviewed On:

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  • (0) (0)

    Great Service

    Yes, I recommend this lender

    I had an excellent experience refinancing with Wyndam Mortgage. They not only had the best rates, but the staff proved to be amazing! My contact, Mr. Kirby, as well as all the other staff were proactive, open and extremely helpful. They lead me through all the requirements needed for a VA loan and where always glad to answer questions in a prompt manner. I would highly recommend them to family, friends, or anyone else looking for a mortgage.

    By:   (Portland, OR)Reviewed On:

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  • (1) (0)

    Awesome Experience

    Yes, I recommend this lender

    Wyndham and my loan officer Donny Kirby did an amazing job. They helped me in reducing my term which will line up with my retirement goals! The entire process was just as Donny told me upfront and I am so thankful!

    By:   (Charlotte, NC)Reviewed On:

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At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs. Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.
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