Loan Officer Profile
About MeI work for a top rated lender and am dedicated to providing quality customer service so your loan can close in as quickly as 10 days. I’m happy to provide the following to you with no-obligation: a detailed credit review and custom loan options built to accomplish your financial goals. Make an informed choice about your mortgage solution. Please reach out by clicking the blue ‘Contact Officer’ button above. I will ensure all your questions are answered and that you enjoy a smooth mortgage experience from application to closing. I look forward to working with you soon!
Ratings & Reviews
Loan Officer Reviewkaren from Tulsa, OKRecommended!
Received good service.
Brock was willing to explain the online process, in a way I could understand.. I received the contact, the next morning after applying online.Loan Officer ReviewRebecca from Harrisburg, OHRecommended!
Thank you Brock
This is our 2nd loan with Brock. He was very helpful throughout the processes. I received regular updates from him which I greatly appreciated. He gave me a list of things I needed to email him during the process . The whole process went very smoothly and quickly. I took about 2 to 3 weeks. If we ever are in need of another loan we will be going back to Brock.Loan Officer ReviewJoseph from Frankfort, NYRecommended!
Loan Advisor Review
Mr. Symon is a professional - no hassle, customer friendly service. He allows use of email two-way communication if requested, which is quick and convenient. Always ready and willing to assist.Loan Officer ReviewKathy from Freeland, MDRecommended!
Great Customer Experience
Brock kept me informed and explained each step of the process. He responded very quickly to any questions I had.Loan Officer Reviewmonty from Nappanee, INRecommended!
very nice and helpful and answered all my Questions!!! best experience I have had with a lender Thank you Brock!!!Loan Officer ReviewJennifer from Chicago, ILRecommended!
Brock from Royal United was wonderful to work with. He helped make refinancing my mother's home very simple and was able to help us close quickly - including arranging a dual closing in two separate states. Everything was presented in clear and bite-sized terms. He was knowledgeable and approachable, and showed good intuition regarding my mother's loan and financial concerns. Overall, the organization works well together to deliver results-oriented, friendly service. I highly recommend Brock and Royal United. ... Read MoreLoan Officer ReviewJohn from Richardson, TXRecommended!
Tough Customer? Brock can help
I am one of those customer that has been told "No!" when I've tried to get a refinance since my divorce in 2010. Every time I would get to a point where someone might say "yes", something else happened. I was sure this was going to happen again, but took a chance with Brock, Bobbi, and the crew at Royal United. It wasn't easy, and it wasn't painless, but we got the job done when everyone else wouldn't even try. I don't know if I will ever have to do a refi again, but if I do, this will be my first place to call... Read MoreLoan Officer ReviewJennifer from Chickasha, OKRecommended!
Superb customer service
Brock responded to all emails promptly, usually within minutes. When speaking on the phone he was knowledgeable and friendly. He always set my mind at ease and made this transaction ridiculously easy!Loan Officer ReviewJoshua from Montrose, PARecommended!
Mr. Symon was very knowledgable, informative and attentive in regard to my numerous queries. Although my home appraisal did not meet our expectations, I still ended up much better off than I would have been had I stayed with my original mortgage. The whole process was very smooth and quick. Due to my work schedule, I chose the email route, and was very satisfied. I highly recommend Mr. Symon... Read MoreLoan Officer ReviewJack from Dover, PARecommended!
All the fees were a bit tough to get from them at first. The total closing costs ended up being about 3 times the initial estimate ($9000). Wasn't explained very well. But when I asked direct questions, he did good trying to explain it. But other than that, it all went pretty smooth and relatively quickly.I work for a top rated lender and am dedicated to providing quality customer service so your loan can close in as quickly as 10 days. I’m happy to provide the following to you with no-obligation: a detailed credit review and custom loan options built to accomplish your financial goals. Make an informed choice about your mortgage solution. Please reach out by clicking the blue ‘Contact Officer’ button above. I will ensure all your questions are answered and that you enjoy a smooth mortgage experience from application to closing. I look forward to working with you soon!