Loan Officer Profile

Brooke Hoang Phun

CBC National Bank

11360 Lakefield Dr. Suite #102 Johns Creek, GA 30097
NMLS ID: 893642
Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
  • Employed by: CBC National Bank since 2016
  • Licensed in:

Recently Answered Questions

Questions See All Answers
loan details available /credit score
1

Brooke's Answer

Hi Reshelle, Unfortunately we do not know your correct credit score until we have permission from you to pull credit. Since you said you have a credit score of 760, we can see if we can lower your interest rate but it would be great if we can discuss your needs through a phone conversation? Here is my office # ************.

Consolidate or separate loan
0

Brooke's Answer

Hi, You can definitely consolidate your loan by getting cash out.

Ratings & Reviews

  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Amazing Service

    (1) (0)

    Brooke was an amazing resource and partner for us in purchasing our home. Her customer-focus really stood out to us, as she was always available (after hours and on weekends) to explain the process and help navigate to closing. Absolutely, the customer service we received was a cut above the rest. In this competitive housing market, that really helped put our minds at ease. I highly recommend Brooke!... Read More

  • Loan Officer Review
    from Raleigh, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Experience with Brooke

    (1) (0)

    If you are looking for help with a mortgage, look no further -- choose Brooke Phun? I am very pleased by the service provided by Brooke. I had certain goals that I wanted to achieve from my refinancing. When it looked like things wouldn't work, Brooke was respectful of that decision and said she would follow back up with me in six months or so. Within a couple of days, Brooke contacted me to say she had come up with some other alternatives I might want to consider that would achieve all my goals. And she was right. YAY!! During the process, Brooke was always extremely response to phone calls and emails. She always made sure my questions were answered and kept me well informed. We were able to close within a short time frame. For future mortgage needs, I would definitely use Brooke and CBC National Bank again. ... Read More

  • Loan Officer Review
    from Tucker, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience!

    (1) (0)

    I had a great experience working with Brooke and I will highly recommend her. Since the first day, she answered all the questions and provided us with the information that we needed to make the best decisions regarding our loan. She is very knowledgeable and she was always available. She made the process of purchasing our first home very easy. She was always on top of everything... Read More

  • Loan Officer Review
    from Brentwood, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Very highly recommended!

    (1) (0)

    Brooke was an absolute pleasure to work with! She was attentive, informative and always helpful. We genuinely felt that Brooke wanted what was best for us every step of the way. We have already recommended Brooke to several friends and family members and will continue to do so with great enthusiasm. Lending Tree should be proud to have an associate like Brooke.

  • Loan Officer Review
    from Alpharetta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Highly recommended

    (1) (0)

    Both me and wife were first home buyers with almost no knowledge of the system. Brooke was extremely helpful and explained each and every part of the process. She made sure we understood every aspect and was available all the time to answer our questions. As we had a very short window for closing she worked really hard with all parties involved to get everything done on time. We are thankful to Brooke for her effort and providing us the best service possible. I would highly recommend Brooke to anybody looking to buy a house in the future.... Read More

  • Loan Officer Review
    from Suwanee, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Happy Home Owner :)

    (1) (0)

    Brooke was extremely helpful and patient in navigating me through what can be a complex Home Buying Process. She responded to all my questions and made sure that I was informed and aware of all my options. We had a few hiccups as we neared closing that caused some delays but these were addressed satisfactorily for all the parties involved (Buyer & Seller). Brooke always had a great attitude and eased a lot of the anxiety I had in this process. I would recommend her to anybody looking to make a purchase in the future.... Read More

  • Loan Officer Review
    from Naples, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke Phun - review

    (1) (0)

    It has been a pleasure working with Brooke to obtaining a mortgage loan, from the pre-approval stage to the final approval stage. She has been professional, knowledgeable and helpful. I would gladly recommend her.

  • Loan Officer Review
    from Venice, FL
    (5 of 5)
    Recommended!
    Reviewed:

    PR - Florida

    (1) (0)

    Was a pleasure working with Brooke, she was very responsive and knowledgeable during our refinance. Would definitely recommend Brooke and CBC National Bank.

  • Loan Officer Review
    from Chapel Hill, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Competence plus charm

    (1) (0)

    Brooke made everything easy. She was clear about what documents were needed and very helpful in making me understand all the options. My refinance went totally smoothly. I trust her completely, and I would definitely go to her for any future needs. She's also just really pleasant to chat with!

  • Loan Officer Review
    from Roslindale, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Extremely attentive and professional

    (1) (0)

    Brooke was amazing with us and our needs. Although we expected a lower rate than what we got, Brooke was able to work on the fees and closing costs. What we appreciated the most is that Brook was very responsive and flexible. She always made herself available for a phone call to answer questions. Brooke also paid attention to the small details during the refinance process. We certainly recommend Brooke to anyone who asks for mortgage services.... Read More

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.