Loan Officer Profile

Brooke Hoang Phun

CBC National Bank

11360 Lakefield Dr. Suite #102 Johns Creek, GA 30097
NMLS ID: 893642
Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
  • Employed by: CBC National Bank since 2016
  • Licensed in:

Recently Answered Questions

Questions See All Answers
loan details available /credit score
1

Brooke's Answer

Hi Reshelle, Unfortunately we do not know your correct credit score until we have permission from you to pull credit. Since you said you have a credit score of 760, we can see if we can lower your interest rate but it would be great if we can discuss your needs through a phone conversation? Here is my office # ************.

Consolidate or separate loan
0

Brooke's Answer

Hi, You can definitely consolidate your loan by getting cash out.

Ratings & Reviews

  • Loan Officer Review
    from Brooklyn, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance

    Working with Brooke was a pleasant experience, she was always quick to reply wether is was email, text or phone call. Brooke also wanted to make sure I understood everything

  • Loan Officer Review
    from Lawrence, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance with Brooke Phun

    Brooke handled our refinancing. Brooke was very responsive and easy to work with. She handled all questions and processes in a professional manner. She always provided status updates on which processes were completed and informed us of any upcoming steps. Brooke was easy to reach. She made herself available after normal business hours. It was a pleasure to work with Brooke. We would recommend Brooke to family and friends... Read More

  • Loan Officer Review
    from Easton, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke Phun Review

    Brooke did a very professional job of handling our refinance. Having been a realtor for twelve years and buying/selling seven of our own personal homes I have had a great deal of experience dealing with lenders. She is right up there at the top and does a quality job.

  • Loan Officer Review
    from Manchester, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience with Brooke and CBC

    I had a great experience working with Brooke and CBC on my loan. She was extremely responsive to all of my questions and patient in taking the time to explain everything. I really appreciated her guiding me through this process and would like to work with her again in the future.

  • Loan Officer Review
    from Chisago City, MN
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke Phun Review

    Overall Brooke was easy to work with and very accessible via phone and e-mail. Brooke kept us informed of the process and worked with us to get all the needed documentation. We were able to close on time and move into our new house.

  • Loan Officer Review
    from Manchester, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience!

    I refinanced my home with Brooke. I told her what my needs were in a loan and she found exactly what I wanted. The service was quick and efficient. Her communication was perfect and she responded quickly to any questions I had. I would recommend her to friends and family!

  • Loan Officer Review
    from Neshkoro, WI
    (5 of 5)
    Recommended!
    Reviewed:

    A tenacious loan agent!

    Brooke was a very customer-focused lending agent. She was always available and even though our loan was horrible to get thru, she suck with it. She answered questions lightening fast, which was relieving since, with the wonderful FHA insanity, the company needed an unending amount of information and appraisals and more. Anyway, Brooke stuck with us the whole way and the loan eventually closed and we're in our dream home/farm.... Read More

  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Amazing Service

    Brooke was an amazing resource and partner for us in purchasing our home. Her customer-focus really stood out to us, as she was always available (after hours and on weekends) to explain the process and help navigate to closing. Absolutely, the customer service we received was a cut above the rest. In this competitive housing market, that really helped put our minds at ease. I highly recommend Brooke!... Read More

  • Loan Officer Review
    from Raleigh, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Experience with Brooke

    If you are looking for help with a mortgage, look no further -- choose Brooke Phun? I am very pleased by the service provided by Brooke. I had certain goals that I wanted to achieve from my refinancing. When it looked like things wouldn't work, Brooke was respectful of that decision and said she would follow back up with me in six months or so. Within a couple of days, Brooke contacted me to say she had come up with some other alternatives I might want to consider that would achieve all my goals. And she was right. YAY!! During the process, Brooke was always extremely response to phone calls and emails. She always made sure my questions were answered and kept me well informed. We were able to close within a short time frame. For future mortgage needs, I would definitely use Brooke and CBC National Bank again. ... Read More

  • Loan Officer Review
    from Tucker, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience!

    I had a great experience working with Brooke and I will highly recommend her. Since the first day, she answered all the questions and provided us with the information that we needed to make the best decisions regarding our loan. She is very knowledgeable and she was always available. She made the process of purchasing our first home very easy. She was always on top of everything... Read More

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.