Loan Officer Profile

Brooke Hoang Phun

CBC National Bank

6455 East Johns Crossing Suite 300 Johns Creek, GA 30097
NMLS ID: 893642
Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
  • Employed by: First Federal Bank of Florida since 2018
  • Licensed in:

Recently Answered Questions

Questions See All Answers
loan details available /credit score
1

Brooke's Answer

Hi Reshelle, Unfortunately we do not know your correct credit score until we have permission from you to pull credit. Since you said you have a credit score of 760, we can see if we can lower your interest rate but it would be great if we can discuss your needs through a phone conversation? Here is my office # ************.

Consolidate or separate loan
0

Brooke's Answer

Hi, You can definitely consolidate your loan by getting cash out.

Ratings & Reviews

  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Seven Star Service

    Always available to answer questions on phone or email.

  • Loan Officer Review
    from Bowie, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Phenomenal Loan Officer

    It is with great pleasure for me to share my experience and write this recommendation review for Brook Phun. Brooke has time and time again proven herself as an excellent loan officer and as a first time buyer I could not have asked for a better representative to walk me through the process. She has demonstrated great skill, knowledge, integrity, and expertise regarding Obtaining a mortgage loan. She communicates and makes herself available to you throughout the entire process. She responds Immediately! She explains thoroughly about the lending process, rules and language. She provides breakdowns of each and everything, whether it’s regarding the loan, deductions, fees and deposits. She is very trustworthy and honest and anyone would be lucky to have her as their loan officer... Read More

  • Loan Officer Review
    from Des Plaines, IL
    (5 of 5)
    Recommended!
    Reviewed:

    Painless transaction

    Brooke was extremely responsive and knowledgeable. Very easy to work with. Many Lending Tree lenders contacted me, but most were automated messages. Brooke was a live phone call.

  • Loan Officer Review
    from Bronx, NY
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke is 100% the best

    I am in the process of trying to purchase a home. This process as many of you know can be tiring and taxing on the mind. I sent out a lending Tree request and Brooke amongst other individuals answered. The major difference between Brooke and them was that she didn't abandon me when she ran the numbers and realized that I needed to clean up a few things first. She acted almost as a financial counselor helping me work towards closing on a house. All the others were looking to make a quick commission but Brooke cares about the customer and having a good relationship with them. It's hard to speak with her and want to work with another banker. By far she is the best. She is great at what she does, and most of all a caring person. You can trust her 100% to do her best to help you.... Read More

  • Loan Officer Review
    from Morrisville, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Responsive and Knowledgeable

    I placed for a mortgage application on Lending Tree and Brooke was one of those who responded. I have read, researched and talked to several lending agent the past year regarding home mortgage and while everyone was helpful, it was during my conversation with Brooke that my knowledge deficit was alleviated. I learned a lot about home mortgage after talking to her. Although I did not end up underwriting with her as my realtor wanted to deal with a lender that is local as we are offering to close in 30 days (I am not saying that Brooke would not have been able to deliver in that time frame, but i decided to just go by my realtor's recommendation), I am a better informed mortgage borrower. Thank you much for your time, knowledge and expertise in what you do... Read More

  • Loan Officer Review
    from Mansfield Center, CT
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience

    Brooke was knowledgeable, forthcoming, and always available to answer questions, and she made the mortgage process run as smoothly as possible. I would wholeheartedly recommend her.

  • Loan Officer Review
    from Lake Charles, LA
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke is the best!

    Brooke was so easy to work with and always available when I had questions. She made my refinancing process go so smooth and she was a pleasure to work with! If I ever have anyone ask for a recommendation, I will recommend Brooke without any hesitations. THANK YOU, Brooke!

  • Loan Officer Review
    from Laurel, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke's the Best!!

    Brooke Phun! Very attentive to my every need and didn't hesitate one bit! Brooke took her time in making sure that I understood the process and guided me through without any issues. Only on my end did I have the issues but Brooke made sure that I was caught up and reminded me of what I wanted to accomplish. Brooke made the process real smooth and I am very happy, pleased and would recommend anyone to Brooke. Thank you Brooke for all that you did to making this happen for me! Great personality too! Thank you again! Vick... Read More

  • Loan Officer Review
    from Washington, DC
    (4 of 5)
    Recommended!
    Reviewed:

    We closed!

    Aside from a few setbacks that delayed the process, our experience with Brooke was good. She was very responsive and attentive and aimed to make everything as easy and quick as possible. Despite the setbacks, she worked really hard to make sure we closed.

  • Loan Officer Review
    from Norcross, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Happy and more!

    If you're looking for the best of the best, excellent skilled, highly professional, always ready to answer your any question, even at late hours, here she is! I was so much happy to work with Brooke. Her sense of responsibility and attention to details makes the hard process of buying the home of your dream so much easier! Step by step she helped me to understand every point of the deal and made everything so clear and easy! Working with Brooke is like enjoying your time with the best friend! Just thank you, Brooke! :-... Read More

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.