Loan Officer Profile
About MeIf you are looking for someone who truly cares about helping their borrowers getting the best loan, best customer service; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer in the industry. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
- Georgia and nationally
Ratings & Reviews
Loan Officer ReviewRhonda from Canton, MSRecommended!
Brooke is AMAZING!!
Brooke was absolutely amazing. She was quickly responsive to each and every question even on the weekends. She worked extremely hard to ensure that we had everything we needed. Even my realtor was impressed with how amazing she is with everything. We were on a very tight schedule due to relocating for work and Brooke got us into our new home quicker than we even thought possible. The next time I buy a house Brooke will be my first call!!!... Read MoreLoan Officer ReviewMariana from East Brunswick, NJRecommended!
Brooke was always available to respond to any questions we had through the mortgage process. She was very knowledgeable and was willing to research anything she didn’t know the answer to. I would highly recommend Brooke and CBC National Bank for anyone looking to purchase a home.Loan Officer ReviewApril from Milwaukee, WIRecommended!
Brooke has been so patient with me and she has explained everything to the tee, especially being a new homebuyer. She and I have been communicating for about a year and not once has she pressured me. We've kept tabs and built a relationship, one that will be remembered for more years to come. She's a fantastic and knowledgeable loan officer one that I will highly recommend. Her response time to emails/calls is immediately! No hidden agendas here!... Read MoreLoan Officer ReviewDilipkumar from Orlando, FLRecommended!
Seven Star Service
Always available to answer questions on phone or email.Loan Officer ReviewDominique from Bowie, MDRecommended!
Phenomenal Loan Officer
It is with great pleasure for me to share my experience and write this recommendation review for Brook Phun. Brooke has time and time again proven herself as an excellent loan officer and as a first time buyer I could not have asked for a better representative to walk me through the process. She has demonstrated great skill, knowledge, integrity, and expertise regarding Obtaining a mortgage loan. She communicates and makes herself available to you throughout the entire process. She responds Immediately! She explains thoroughly about the lending process, rules and language. She provides breakdowns of each and everything, whether it’s regarding the loan, deductions, fees and deposits. She is very trustworthy and honest and anyone would be lucky to have her as their loan officer... Read MoreLoan Officer Reviewgreg from Des Plaines, ILRecommended!
Brooke was extremely responsive and knowledgeable. Very easy to work with. Many Lending Tree lenders contacted me, but most were automated messages. Brooke was a live phone call.Loan Officer ReviewMarvis from Bronx, NYRecommended!
Brooke is 100% the best
I am in the process of trying to purchase a home. This process as many of you know can be tiring and taxing on the mind. I sent out a lending Tree request and Brooke amongst other individuals answered. The major difference between Brooke and them was that she didn't abandon me when she ran the numbers and realized that I needed to clean up a few things first. She acted almost as a financial counselor helping me work towards closing on a house. All the others were looking to make a quick commission but Brooke cares about the customer and having a good relationship with them. It's hard to speak with her and want to work with another banker. By far she is the best. She is great at what she does, and most of all a caring person. You can trust her 100% to do her best to help you.... Read MoreLoan Officer ReviewGwen from Morrisville, NCRecommended!
Responsive and Knowledgeable
I placed for a mortgage application on Lending Tree and Brooke was one of those who responded. I have read, researched and talked to several lending agent the past year regarding home mortgage and while everyone was helpful, it was during my conversation with Brooke that my knowledge deficit was alleviated. I learned a lot about home mortgage after talking to her. Although I did not end up underwriting with her as my realtor wanted to deal with a lender that is local as we are offering to close in 30 days (I am not saying that Brooke would not have been able to deliver in that time frame, but i decided to just go by my realtor's recommendation), I am a better informed mortgage borrower. Thank you much for your time, knowledge and expertise in what you do... Read MoreLoan Officer ReviewJonathan from Mansfield Center, CTRecommended!
Brooke was knowledgeable, forthcoming, and always available to answer questions, and she made the mortgage process run as smoothly as possible. I would wholeheartedly recommend her.Loan Officer ReviewColleen from Lake Charles, LARecommended!
Brooke is the best!
Brooke was so easy to work with and always available when I had questions. She made my refinancing process go so smooth and she was a pleasure to work with! If I ever have anyone ask for a recommendation, I will recommend Brooke without any hesitations. THANK YOU, Brooke!If you are looking for someone who truly cares about helping their borrowers getting the best loan, best customer service; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer in the industry. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.