Loan Officer Profile
About MeIf you are looking for someone who truly cares about helping their borrowers getting the best loan, best customer service; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer in the industry. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
- Employed by: First Federal Bank since 2018
- Georgia and nationally
Ratings & Reviews
Loan Officer ReviewBreanna from Buford, GARecommended!
My experience with Brooke has been stress free and seamless. She is super responsive and has amazing communication throughout the entire process. She is always reaching out willing to help in any way to make everything as easy as possible. So grateful she handled our loan!Loan Officer ReviewDavid from Jacksonville, FLRecommended!
With so many lenders and mortgage experts to choose from it can be very challenging to find the right person who will work with you and make you feel as if you are their most important client. Many brokers can be very aggressive and all they want to do is get your commitment and move on. This was my case until I first spoke with Brooke Phun. Brooke listened to every detail of my situation and was patient and professional throughout the entire process. I knew I had found not only a genuine person, but also a rare gem in Brooke. I would highly recommend Brooke to be your first call if you are in the market for a loan. You won’t be disappointed... Read MoreLoan Officer ReviewAlexandra from West Orange, NJRecommended!
Great responsive, kept everyone on the loop. Satisfy my client by responding every question. Never kept us hanging. Close the deal as promise.Loan Officer Reviewkelley from Richmond, VARecommended!
Brooke is an amazing person! She was flexible with my schedule and responded to emails and texts even if it was dinner time. She worked with me in every way possible. I would highly recommend her.Loan Officer ReviewAlyssa from West Chester, PARecommended!
Thank you Brooke!
Brooke is a phenomenal loan officer! She is truly one of a kind. She treated my fiancé and I like we were her family. She was prompt and always available to answer our questions. As first-time home buyers, she gave us many options and recommended which ones were the best. We never felt pressured to make a decision with her. We really appreciated her exceptional level of service and look forward to working with her again in the future!... Read MoreLoan Officer ReviewPaula from Mount Holly, NC
Brooke is Awesome! Loved working with her!
Very knowledgeable about the entire process! Great response even on weekends and on Holidays! A Keeps you up to date on how the loan process is progressing. We were never "in the dark" about anything! Love Brooke and would definately work with her again if the need arises. I don't hesitate to recommend her to anyone looking to buy a home. Brooke is honest and straight forward really takes the time to gain your trust and will help you get your best loan deal... Read MoreLoan Officer ReviewJoe from Hanover, MARecommended!
Brooke was extremely helpful throughout our selling/buying process. She was always available including weekends to respond to questions as well as produce updated preapproval letters to support the multiple homes we bid on before finding the right one at the right price. In addition, my realtor and title lawyer all had glowing reviews on our closing date. I would highly recommend working with Brooke... Read MoreLoan Officer ReviewAdrian from Miami, FLRecommended!
Brooke is the only one
Brooke is a great person, she was the only one who fought to get us approved. Great customer service, always attentive and on top of every detail. The downs were the final rate, closing cost and cash out that we got at the end of the process.Loan Officer ReviewAbimbola from West Orange, NJRecommended!
I recently closed on my first home, and the feeling was amazing. I would be reluctant not to mention the work my loan officer did to make this all possible. Brooke Phun was extremely professional and provided answers for me that I couldn't possibility find out for myself. The communication Brooke and I had was seamless. Brooke and I didn't go days without talking and I can say that I not only bought a home with her help, I also gain a friend...... Read MoreLoan Officer ReviewSean from Charlotte, NCRecommended!
My clients and I were extremely satisfied with Brook on my clients home purchase. Her communication and follow through was greatly appreciated. The purchase could not have gone any smoother. I will be recommending to my clients in the future.If you are looking for someone who truly cares about helping their borrowers getting the best loan, best customer service; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer in the industry. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.