Loan Officer Profile

Brooke Hoang Phun

CBC National Bank

6455 East Johns Crossing Suite 300 Johns Creek, GA 30097
NMLS ID: 893642
Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.
  • Employed by: CBC National Bank since 2016
  • Licensed in:

Recently Answered Questions

Questions See All Answers
loan details available /credit score
1

Brooke's Answer

Hi Reshelle, Unfortunately we do not know your correct credit score until we have permission from you to pull credit. Since you said you have a credit score of 760, we can see if we can lower your interest rate but it would be great if we can discuss your needs through a phone conversation? Here is my office # ************.

Consolidate or separate loan
0

Brooke's Answer

Hi, You can definitely consolidate your loan by getting cash out.

Ratings & Reviews

  • Loan Officer Review
    from Norcross, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Happy and more!

    If you're looking for the best of the best, excellent skilled, highly professional, always ready to answer your any question, even at late hours, here she is! I was so much happy to work with Brooke. Her sense of responsibility and attention to details makes the hard process of buying the home of your dream so much easier! Step by step she helped me to understand every point of the deal and made everything so clear and easy! Working with Brooke is like enjoying your time with the best friend! Just thank you, Brooke! :-... Read More

  • Loan Officer Review
    from Quakertown, PA
    (5 of 5)
    Recommended!
    Reviewed:

    refinance

    Brooke was responsive and very helpful. Answered any questions I had quickly . She made the refinance process easy.

  • Loan Officer Review
    from Norwalk, CT
    (5 of 5)
    Recommended!
    Reviewed:

    Fabulous experience

    Brooke was in constant contact with me through out the entire process. Her customer service skills were great, I felt like she was a friend not just a broker. Usually your just another mortgage, i even got a Christmas card from her what a gem. I would recommend her to anyone that wants a fast and flawless mortgage experience.

  • Loan Officer Review
    from Lake Charles, LA
    (5 of 5)
    Recommended!
    Reviewed:

    Go with Brooke

    Brooke was responsive and so helpful. She made the whole refinance process quick and easy. If I had a question Brooke put my mind at ease.

  • Loan Officer Review
    from Keyport, NJ
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan Officer

    The first lender we worked with left on a week-long vacation without telling us and with no way of contacting her in the middle of trying to put in an offer on a house. We dumped her to find someone new and are so happy we ended up with Brooke! She was available whenever we needed her; responded to emails, texts, and phone calls immediately; and was always happy to help answer questions, explain things that were confusing us, and keep us calm. We got almost to closing on a house that fell through and, even though we lost out on a lot of closing costs, she got the appraisal company to give us some money back since we wouldn't be able to buy that house in the end. She stuck with us through the next house and worked really hard up to and even over her family vacation to make sure our closing date didn't get pushed back. Buying a house isn't easy, especially with an FHA loan, and Brooke said many times that we would hate her by the end of this process. That couldn't be further from the truth! I would recommend Brooke to anyone I knew looking to buy a house - especially their first home - because she really cares about her clients and seems genuinely excited to make the home buying process as painless as possible... Read More

  • Loan Officer Review
    from Denver, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Go with Brooke

    Brooke was a consummate professional. She provided guidance and expertise throughout the mortgage process - ensuring a great degree of comfort with the home buying experience.

  • Loan Officer Review
    from Denver, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Top Notch Customer Support

    Brooke is super-responsive and customer oriented. She was always quick to answer any questions we had, kept us informed during the underwriting period, coordinated without being asked with our realtors and lawyer and really went the extra mile on several occasions. Highly recommend her.

  • Loan Officer Review
    from Brooklyn, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance

    Working with Brooke was a pleasant experience, she was always quick to reply wether is was email, text or phone call. Brooke also wanted to make sure I understood everything

  • Loan Officer Review
    from Lawrence, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance with Brooke Phun

    Brooke handled our refinancing. Brooke was very responsive and easy to work with. She handled all questions and processes in a professional manner. She always provided status updates on which processes were completed and informed us of any upcoming steps. Brooke was easy to reach. She made herself available after normal business hours. It was a pleasure to work with Brooke. We would recommend Brooke to family and friends... Read More

  • Loan Officer Review
    from Easton, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Brooke Phun Review

    Brooke did a very professional job of handling our refinance. Having been a realtor for twelve years and buying/selling seven of our own personal homes I have had a great deal of experience dealing with lenders. She is right up there at the top and does a quality job.

If you are looking for someone who truly cares about helping their borrowers getting the best loan, and offer the best customer; you need to contact me. I have been in the mortgage business for the last 10 years. I love what I do. I continue to strive to be the best loan officer. I am fluent in 2 languages: Vietnamese and English. I continues to aspire to be a step above the rest. I treat each and every one of my borrower like I am doing my own family and friends loan.