Loan Officer Profile
About MeI appreciate the time you are taking to inquire about me!I hope I get the opportunity to earn your business. Here are some reasons that set aside from the competition: 1. Open, upfront and honest. I would rather over communicate than under communicate 2. In-house processing, underwriting, and funding. We have one of the quickest processing and under writing teams in the business! 3. Our track record speaks for itself! We take pride in having the best customer service in the business, so please read our reviews, they will hopefully assist you in making your decision to work with us! Again thank you for your precious time and I hope I have the honor in assisting you with your mortgage!
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Ratings & Reviews
Loan Officer ReviewGrant from Katy, TXRecommended!
Great Mortgage Service
From the first time I spoke with Chris on the phone to the day of closing he was extremely professional and there for me every time i had a question or concern. Chris helped me get through the whole mortgage process without a hitch. He was very efficient with follow ups by phone and email and even called to check on my family when there had been a bad storm. He went over and above again and again to earn my business and make sure that I was completely prepared and comfortable. His level of customer service is stellar. If I could give a 6 star review he would get it. I highly recommend working with Chris and Triumph. I talked with many mortgage companies before I chose Triumph because I always shop around on everything. Please save yourself the time and contact Chris Plaza regarding your lending needs. You will be happy you did!!... Read MoreLoan Officer ReviewRoy from Humble, TXRecommended!
FAST, friendly, responsive, and a non-BSr
We had been denied by several different companies when I found Chris Plaza. He was upfront in saying hey, your loan seems doable with work but I think that we can get it done. When our first home choice did not contract out. Chris was ever helpful in us making an offer that was accepted a week later. Then 24 days later we CLOSED!!! Chris was absolutely amazing he took calls on his birthday, on Sundays, on his way to pick up his kids, while he was sick, he was always available and he always made us feel like we were his only clients. He made the home buying experience easy!!!Again we closed a VA loan in 24 days!!... Read MoreLoan Officer ReviewCAROL from Portland, TXRecommended!
First-time Home Buyer
I found a friend in the most unlikely of relationships, my lender Chris Plaza! It all started about two years ago when I applied on Lending Tree for a mortgage, and was inundated with phone calls, text messages, voice mail and emails. I was overwhelmed, wondering what I got myself in to. One of those calls I happened to answer and was greeted by the friendliest voice I’d heard yet. Something about Chris set me immediately at ease. I wasn’t exactly ready to jump into a purchase at first, and life happened: job changes, pets dying, 4 teenagers and hurricane Harvey! Chris was there through it all. When I put the process on hold for almost a year, Chris checked on me…he called just to see how I was doing. Who does that?? When the time came, and I was ready to start again, it was a no-brainer. Chris had already earned my trust. As a first-time home buyer, I had no idea what I needed to do other than find a house I loved. Chris walked me through every other step of the process. If I had a question or concern, he was always available, even on a Sunday evening when most people just let those calls go to voicemail. He explained every option I had as a first timer and made a scary process a piece of cake. His support was invaluable. I will most definitely recommend Chris to my friends who are looking for someone to help with the task of buying a home. Chris is straightforward, honest, and just about the nicest guy you’ll ever meet. I owe him a big THANK YOU! ... Read MoreLoan Officer ReviewGregory from Carrollton, TXRecommended!
Best lender to work with
Chris is the best lender you will ever work with. He is a great professional with an outstanding customer focus and dedication. He is very knowledgeable, determined to find you the very best option, and takes the time to walk you through every step. He has excellent follow up skills and he communicates very well through the process. I would recommend Chris to anybody who is looking for a seamless lending experience.... Read MoreLoan Officer Reviewjhiela from Refugio, TXRecommended!
Great Overall Experience
Chris was very attentive and ALWAYS available to take our call. He got us the best rate for our new place and worked hard to make sure we were taken care of and our questions were answered at every step of the process. I would definitely recommend him!Loan Officer ReviewJoseph from Porter, TXRecommended!
Great Service and Competitive Rates
Chris made financing our new home a breeze. He explained everything in plain English, answered all questions and did what he promised he would do. He understands the lending business is competitive and goes the extra mile to earn your business. I am very happy we choose to do business with him and you will be too.Loan Officer ReviewRosanne from Dripping Springs, TXRecommended!
Top Notch Loan Officer
Chris Plaza was my first and only choice to help me with my third mortgage. When I was deluged with calls because of my Lending Tree application, his message stood out as someone I could work with, largely because he was genuine and didn’t seem to be trying to pressure or trick me into calling him back. Most folks don’t appreciate heavy-handed sales tactics. Anyway, the process did not go as smoothly as I had hoped, through no fault of Chris’, but his persistence and willingness to hang in there with me, even when I sometimes vented at him, were remarkable. His company is super lucky to have him because I needed to feel committed to following through on the process and Chris made that possible while serving as my coach and moral support throughout... Read MoreLoan Officer ReviewRyan from Plano, TXRecommended!
From beginning to end, the process couldn't have been better! I was quite busy when I reached out to discuss a potential home refinance, and I admittedly, wasn't as responsive as I would have liked. Nevertheless, Chris couldn't have been more patient. To his credit, he followed-up just enough to keep me on-track but was never pushy or overbearing. This is just one example, but all in all, Chris was great to work with. Despite similar terms being offered from my current lender, I made the decision to move my business for the refi, as Chris was just much easier to work with. Chris gets an A+ in my book - I highly recommend him and look forward to working with him again in the future... Read MoreLoan Officer ReviewBruce from Irving, TXRecommended!
6 out of 5 stars
Chris was the best! I echo what the other reviews say about him. You will not have a better experience anywhere else guaranteed. Do yourself a favor and talk to Chris. And then you will understand why he gets 5 star reviews.Loan Officer ReviewMargaret from Austin, TXRecommended!
The best of the best!
I never in my life thought I could love a loan officer so much (or even at all for that matter). He's just the greatest and if I could give him 6 stars I would! He CRUSHED it in every way possible: 1) He got me the best rate (and I did my homework and talked with several lenders!) 2) I'm a mostly freelance worker and he was able to work with my non-traditional income way better than other lenders were able/willing to. 3) He's ON TOP OF IT! No details slid by him and I felt like I was in good hands from start to finish. 4) He's just a good, friendly guy who I trusted from the get-go. He made it a point to remember who I was, make a connection, and check in. By the end I felt like he was a bud who had really helped me out with this whole crazy process. I've already recommended him to several family members and friends. He's good! ... Read MoreI appreciate the time you are taking to inquire about me!I hope I get the opportunity to earn your business. Here are some reasons that set aside from the competition: 1. Open, upfront and honest. I would rather over communicate than under communicate 2. In-house processing, underwriting, and funding. We have one of the quickest processing and under writing teams in the business! 3. Our track record speaks for itself! We take pride in having the best customer service in the business, so please read our reviews, they will hopefully assist you in making your decision to work with us! Again thank you for your precious time and I hope I have the honor in assisting you with your mortgage!