Loan Officer Profile
About MeI'm a CMPS certified mortgage professional with 19+ years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.
Recently Answered Questions
If you've had a mortgage for 5 years, you should be able to re-qualify, since guidelines have been relatively stable. When you boil it down, mortgages are pretty simple. There are 4 qualifying criteria that need to be met. They are Credit, Collateral, Capacity, and Cash, a.k.a. the 4 C's of underwriting. If you have the 4 elements in place, it's just a matter of ironing out the details. Credit will be addressed via the credit report, the better the score the better the pricing. Ideally, you have a score in the mid 600's or higher. Collateral is the home securing the loan. This will be satisfied with the appraisal. Capacity is your ability to repay the loan. To assess this, your loan officer will gather your existing monthly credit obligations (car payment, credit cards, etc...) and add to it your proposed housing expense. The total monthly outgoing should be no more than 43% of your monthly income. Cash is money for down payment/closing costs on a purchase, or cash
While interest only loans have become more scarce in the last few years, they are certainly still available. Qualifying is similar to a standard principal and interest loan, and a number of Lending Tree companies offer them. An interest only loan can be useful tool, provided the borrower understands all facets of the loan. It's a good fit for an investor who wants to make the property cash flow, and may be looking to sell the home before the loan converts to a principal and interest payment. Or, for a borrower who expects his/her income to rise significantly in the coming years and wants to get in the home sooner than later.
Ratings & Reviews
Loan Officer ReviewKimberly from Ramona, CARecommended!
Excellent customer service & A+++ communication
Chris Ross provided excellent customer service! He addressed all of my questions and concerns the same day that I asked and typically answered questions within 5 minutes. A+++ on communication skills which is a necessity when it comes to applying for a mortgage. In addition, he is extremely knowledgeable in his field and provided guidance throughout the entire application and mortgage approval process. Thank you kindly... Read MoreLoan Officer ReviewBrian from La Crescenta, CARecommended!
Chris Ross was great to work with. He was responsive and provided an excellent level of service. He was able to find us a great rate on our refinance. Our family has worked with Chris several times and would highly recommend his services.Loan Officer ReviewGary from San Bruno, CARecommended!
2nd time just as good as the 1st
Worked with Chris a year and a half ago when I re-financed the same property the first time. Just like last time, Chis walked me through all the issues we may face due to my particular situation. I never felt blindsided though we weren't able to get the rate I was hoping for, but it was only 1/8% difference. Very professional and was always available if I had any questions. A true pleasure to work with... Read MoreLoan Officer ReviewAndy from Chula Vista, CARecommended!
Responsive and guided me through the process.
Chris is very responsive (even on weekends) and was able to advise me through the refinance process. The process went pretty smooth and he answered any questions I had. The closing was pretty close to the initial estimate (a few hundred dollars more) and the interest rate was the same as estimated which is great! Would use him again in the future.Loan Officer ReviewThomas from Oceanside, CARecommended!
Chris was very helpful. He was knowledgeable about the factors that affect rates and credits and helped me choose the proper time to lock the rate. He was very responsive to both text and email and made my work easy despite my travel schedule. Very pleased.Loan Officer ReviewAaron from San Marcos, CARecommended!
True professional, outstanding service!
This review has been long overdue. Chris was exceedingly helpful during our home purchase and throughout our mortgage process. Not only did he have some of the best rates, but also the best customer service. Everything was clean, easy, and on time, and Chris helped us throughout the whole process. I would highly recommend him to anyone and will call him in the future for any mortgage needs.... Read MoreLoan Officer ReviewEdwin from Newark, CARecommended!
Refinancing with Chris Ross A+
Hi highly recommend Chris Ross for refinancing your mortgage. I've used this company twice and had never been disappointed. Great customer service, explains term in plain English and gives you options to fit your financing needs. Responds very quickly even during off hours and weekend.Loan Officer ReviewBri from Escondido, CARecommended!
Chris Ross at HomePlus Mortgage was utterly outstanding. Each day I felt he went above and beyond to ensure our home buying process went smoothly. Besides securing us an amazing interest rate, he provided us with daily updates so we were always informed about our home purchase. He guided us through each step of the way and worked quickly and effectively at resolving any issues blocking close of escrow. Chris is now my go-to trusted professional for mortgage needs, I wouldn't put such an important undertaking in anyone else's hands... Read MoreLoan Officer ReviewBob from Thousand Oaks, CARecommended!
Thanks again Chris
I have worked with Chris Ross for home loan refinancing on 6 different loans. He is very professional, friendly and thorough. I have been very impressed with his quick responses and knowledge. I will definitely recommend him to my friends or family. He is the only one I call to do my loans. Thanks again Chris. Sincerely - BobLoan Officer ReviewKeith from Redondo Beach, CARecommended!I'm a CMPS certified mortgage professional with 19+ years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.