Loan Officer Profile
About MeI'm a CMPS certified mortgage professional with 20 years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.
Ratings & Reviews
Loan Officer ReviewLisa from Santa Rosa, CARecommended!
Chris was great to work with!
Chris was wonderful to work with. He was always very responsive, even on weekends. I have already recommended him to people.Loan Officer ReviewKaren from La Jolla, CARecommended!
Chris Ross makes it easy
Chris is cordial, helpful, clear and provides useful guidance. Once we decided to go with HomePlus, he was highly responsive and helpful and made sure all the i's were dotted and t's crossed. His responses to questions were always prompt and on-point. We recommend him highly.Loan Officer Reviewahmad from San Diego, CARecommended!
Professional, excellent service
One of my colleagues had referred me to Chris. Several months before our home purchase, I contacted Chris and he walked me through the entire process knowing this was our first run home buyer. As our mortgage broker, he helped us to secure our home mortgage as well as a second mortgage in the form of a line of credit for home renovation. He was so patient and was always on our side working to make our loan process as simple and successful as possible. The best part about working with Chris was that he was always focused on answering our questions even during the weekends or while he was travelling, giving us good advice, and keeping us updated on every single step of the process. We felt pretty confident throughout the whole process that he was protecting us and making sure that we were well-informed with his nitty-gritty advises. Among the characteristics that would separate Chris from other brokers out there is that he would go out of his way to address any of his client's concerns as quickly as possible even if that meant working late night or early morning. We would highly recommend him... Read MoreLoan Officer ReviewStephanie from Temecula, CARecommended!
Chris is the best!
My Dad referred me to Chris after he refinanced through him several times. As a first run home buyer, I did not have a clue about the process and Chris helped me navigate it very successfully. He always had my best interest in mind and when the very aggressive sellers would push me on something, he would push back harder. I can’t thank Chris enough for all the help he gave me on my first home purchase... Read MoreLoan Officer ReviewNigel from San Jose, CARecommended!
Very Helpful & Great Experience
Chris R. from HomePlus Mortgage was very helpful throughout the entire home buying and loan process. Very professional and responsive, even during Christmas and New Years Holidays. With Chris' experience and knowledge on loans, Chris made the home buying process easy and educated me throughout the process. Chris helped me secure a loan on my home even with my very unique situation. We were able to close escrow in 25 days, even with New Years Day Holiday. I would definitely go with Chris and Homeplus Mortgage again for a future purchase or recommend to anyone and everyone. Thank you so much Chris and Homeplus Mortgage... Read MoreLoan Officer Reviewnida from Torrance, CARecommended!
Chris Ross is truly a rare gem
We have bought a couple properties and dealt with many loan officers in the past (e.g., big banks, credit union, etc.), I must admit that my experience with HomePlus Mortgage was far beyond expectations. We were referred to Chis Ross by our friends who recently got their loan through him. Many thanks to Chris Ross who has been on top of the game and got our loan done quickly with the best rate. We are very impressed by his professionalism and service. We are looking forward to working with him in the future as we continue to collect more investment properties. We are both extremely satisfied with our rate and the service. 12/27/17 UPDATE: We now have done 8 transactions with Chris Ross these past few years. That's how amazing he is!... Read MoreLoan Officer ReviewCCH from Redondo Beach, CARecommended!
Chris is great!
Chris is always very easy to work with and this is our second time working with him this year. We will for sure recommend him to everybody.Loan Officer ReviewAlex from Irvine, CARecommended!
Thank you, Chris!
Chris Ross at HomePlus made my mortgage experience simple and painless. This was my fourth time working with Chris: two mortgages, and now two refinances. Throughout the entire process, Chris is extremely responsive, providing regular updates and making all requirements very clear. Particularly, I was very impressed by his ability to communicate effectively, often both leaving a voicemail and also sending an email, to make absolutely sure that I get all the info. It is always a pleasure working with Chris, and I will definitely contact him for all future mortgage and refinancing needs, since I know I will be in good hands... Read MoreLoan Officer ReviewMindy from San Diego, CARecommended!
Excellent Service guaranteed
My experience with Chris was wonderful! We appreciated his patience and time he spent guiding us through the process of being a first time home buyers. Chris was exceptionally professional in every way and really cared about closing on time and did an excellent job executing. Thank you! In the future we will be sure to use him again we are loyal customers!Loan Officer ReviewRafael from Torrance, CARecommended!
Chris was phenomenal. He made the refinance process very streamlined, and was very responsive in addressing our questions. He also worked very diligently to make sure the loan closed on time. I would highly refer Chris Ross to my friends and family.I'm a CMPS certified mortgage professional with 20 years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.