Loan Officer Profile
About MeI'm a CMPS certified mortgage professional with 20 years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.
Recently Answered Questions
If you've had a mortgage for 5 years, you should be able to re-qualify, since guidelines have been relatively stable. When you boil it down, mortgages are pretty simple. There are 4 qualifying criteria that need to be met. They are Credit, Collateral, Capacity, and Cash, a.k.a. the 4 C's of underwriting. If you have the 4 elements in place, it's just a matter of ironing out the details. Credit will be addressed via the credit report, the better the score the better the pricing. Ideally, you have a score in the mid 600's or higher. Collateral is the home securing the loan. This will be satisfied with the appraisal. Capacity is your ability to repay the loan. To assess this, your loan officer will gather your existing monthly credit obligations (car payment, credit cards, etc...) and add to it your proposed housing expense. The total monthly outgoing should be no more than 43% of your monthly income. Cash is money for down payment/closing costs on a purchase, or cash
While interest only loans have become more scarce in the last few years, they are certainly still available. Qualifying is similar to a standard principal and interest loan, and a number of Lending Tree companies offer them. An interest only loan can be useful tool, provided the borrower understands all facets of the loan. It's a good fit for an investor who wants to make the property cash flow, and may be looking to sell the home before the loan converts to a principal and interest payment. Or, for a borrower who expects his/her income to rise significantly in the coming years and wants to get in the home sooner than later.
Ratings & Reviews
Loan Officer Reviewnida from Torrance, CARecommended!
Chris Ross is truly a rare gem
We have bought a couple properties and dealt with many loan officers in the past (e.g., big banks, credit union, etc.), I must admit that my experience with HomePlus Mortgage was far beyond expectations. We were referred to Chis Ross by our friends who recently got their loan through him. Many thanks to Chris Ross who has been on top of the game and got our loan done quickly with the best rate. We are very impressed by his professionalism and service. We are looking forward to working with him in the future as we continue to collect more investment properties. We are both extremely satisfied with our rate and the service. 12/27/17 UPDATE: We now have done 8 transactions with Chris Ross these past few years. That's how amazing he is!... Read MoreLoan Officer ReviewCCH from Redondo Beach, CARecommended!
Chris is great!
Chris is always very easy to work with and this is our second time working with him this year. We will for sure recommend him to everybody.Loan Officer ReviewAlex from Irvine, CARecommended!
Thank you, Chris!
Chris Ross at HomePlus made my mortgage experience simple and painless. This was my fourth time working with Chris: two mortgages, and now two refinances. Throughout the entire process, Chris is extremely responsive, providing regular updates and making all requirements very clear. Particularly, I was very impressed by his ability to communicate effectively, often both leaving a voicemail and also sending an email, to make absolutely sure that I get all the info. It is always a pleasure working with Chris, and I will definitely contact him for all future mortgage and refinancing needs, since I know I will be in good hands... Read MoreLoan Officer ReviewMindy from San Diego, CARecommended!
Excellent Service guaranteed
My experience with Chris was wonderful! We appreciated his patience and time he spent guiding us through the process of being a first time home buyers. Chris was exceptionally professional in every way and really cared about closing on time and did an excellent job executing. Thank you! In the future we will be sure to use him again we are loyal customers!Loan Officer ReviewRafael from Torrance, CARecommended!
Chris was phenomenal. He made the refinance process very streamlined, and was very responsive in addressing our questions. He also worked very diligently to make sure the loan closed on time. I would highly refer Chris Ross to my friends and family.Loan Officer ReviewLee from San Diego, CARecommended!
Awesome service, and made the process run smoothly. Always prompt with his responses no matter of the time..Loan Officer ReviewJennifer from Spring Valley, CARecommended!
Chris was exceptional with keeping me informed of the process and was very responsive to all my inquires. Overall, he was very professional, knowledgeable and personable.Loan Officer ReviewJeffrey from Meadow Vista, CARecommended!
Great job Chris
My previous review was based on the excellent service I received from Chris. Please refer to it. In short, I would not have proceeded with the loan but for the confidence I had in Chris to get the job done. And he did.Loan Officer ReviewKimberly from Ramona, CARecommended!
Excellent customer service & A+++ communication
Chris Ross provided excellent customer service! He addressed all of my questions and concerns the same day that I asked and typically answered questions within 5 minutes. A+++ on communication skills which is a necessity when it comes to applying for a mortgage. In addition, he is extremely knowledgeable in his field and provided guidance throughout the entire application and mortgage approval process. Thank you kindly... Read MoreLoan Officer ReviewBrian from La Crescenta, CARecommended!
Chris Ross was great to work with. He was responsive and provided an excellent level of service. He was able to find us a great rate on our refinance. Our family has worked with Chris several times and would highly recommend his services.I'm a CMPS certified mortgage professional with 20 years' experience in mortgage lending. My primary focus is providing exceptional customer service throughout the process, while ensuring we secure the best terms possible.