Loan Officer Profile
About MeMortgage Industry experience 14 yrs well versed in Purchase & Refinance Loans Conventional, FHA / VA, Jumbo, Construction to Perm Loans Described as a Closer - As a skilled Mortgage Banker, I have the knowledge and expertise you need to explore your financial options. I am committed to providing my customers with the mortgage product that is right for them. Over the last 29 years, I have personally bought / refinanced and sold four separate homes. What does this mean to you? It means I know and understand how the home buying / refinance experience can be stressful and an emotional process. I want you to know I will do my best to make your experience stress and hassle-free. Communication, Honesty, Integrity is the key
- Employed by: First Federal Bank of Florida since 2018
- Georgia and nationally
Ratings & Reviews
Loan Officer ReviewJohn from Durham, NCRecommended!
Great to Work With!
Craig was tremendous in helping me out with my first home purchase. He walked me through every step of the way with getting the pre-qual loan and then in finalizing the loan. He was available to me anytime and every day to answer emails or calls, and thanks to him, I was able to get a great rate and complete the loan process in time for closing! Thanks!Loan Officer ReviewJody from Orlando, FLRecommended!
Mr. Small starting in the beginning by helping me when I was in a time crunch and no other lender else was able to help. From the beginning to the end, he has kept his word. There was small hiccups along the way, however each time he is showed me that we would overcome them and get it done. Mr. Small did not want want me to have any stress or monetary loss. I would and will recommend him to anyone. I plan to only stay for two years in my new home, and will use him for my next purchase... Read MoreLoan Officer ReviewMatthew from Blacklick, OHRecommended!
Craig is the Closer.
My wife and I never met with Craig face-to-face, but you wouldn't know it if we described how much he helped us with our first mortgage. He is available, and he'll always let you know it. He is communicative, and you will honestly be hoping to hear from him on those very rare occasions when no communication is forthcoming or even necessary. I'm sure he'd appreciate my telling you this most, but it is absolutely true. He will get your closing done and done quickly. Thank you, Craig. This is an amazing time in our lives, and we owe you a lot of gratitude getting us in our first home. ... Read MoreLoan Officer ReviewLenny from Aurora, OHRecommended!
Great customer service!
It was more than a pleasure working with Mr. Small at CBC National Bank! As a real estate agent, he made my client feel comfortable and she was impressed with his responsiveness and customer service. He went out of his way to keep the agents informed as well. Every Thursday I received an email from Craig that contained an update to the status of the loan. This email was sent to both agents and we could quickly address issues. I would definitely recommend Craig as my Senior Mortgage Banker and I look forward to working with him again... Read MoreLoan Officer ReviewBrittani from Aurora, OHRecommended!
Best mortgage banker!
Craig has been nothing but a blessing during my home purchasing process. He created a seamless transaction during which we were able to close on our current home and new home on the same day, within hours of one another. He made himself available to me at all times and stayed in constant communication with me, my realtor and the seller’s realtor. I highly recommend you use Craig’s mortgage banking services!... Read MoreLoan Officer ReviewJuliana from Miami, FLRecommended!
Craig Small Is Excellent!
From the first phone conversation I had with Craig I could tell he had a lot of experience and that was what I was looking for. Craig was thorough in his explanations, provided me with great advice and knowledge, guiding me every step of the way. His client service skills are excellent and he is a wonderful person to work with. My experience was great, Craig exceeded my expectations!... Read MoreLoan Officer ReviewCharles from Riner, VARecommended!
Craig Small CBC national bank
Craig small was excellent to work with ,very professional and friendly he always does a follow up I was very impressed working with him. I would highly recommend Craig to anyoneLoan Officer ReviewAmy from Midlothian, VARecommended!
My experience with Craig Small has been fantastic! I could not have asked for a better support during the mortgage process. He was there for us every single step of the way! He was tenacious and helpful. He answered every question and helped us figure out all of the details! He was very patient with us and made sure we knew what was happening every step of the way. He went out of his way to keep things moving and on time. I am so thankful to have found him and I can't recommend him highly enough. I will be recommending him to friends and family! You can't go wrong with Craig... Read MoreLoan Officer ReviewSandra from Toms River, NJRecommended!
Top notch individual!
From the moment that I received the initial call from Craig Small, I felt cared for, important and well taken care of where my mortgage needs were concerned. Craig is motivated, patient, thorough, kind, smart, considerate and resourceful. The process of submitting all documents was smooth and efficient. His communication skills, be it email, texting, or on the telephone are wonderful and effective. My experience with securing a mortgage with CBC National Bank has been outstanding due 100% to the competency, professionalism, tenacity and determination of Craig Small... Read MoreLoan Officer ReviewHiskle from West Simsbury, CTRecommended!Mortgage Industry experience 14 yrs well versed in Purchase & Refinance Loans Conventional, FHA / VA, Jumbo, Construction to Perm Loans Described as a Closer - As a skilled Mortgage Banker, I have the knowledge and expertise you need to explore your financial options. I am committed to providing my customers with the mortgage product that is right for them. Over the last 29 years, I have personally bought / refinanced and sold four separate homes. What does this mean to you? It means I know and understand how the home buying / refinance experience can be stressful and an emotional process. I want you to know I will do my best to make your experience stress and hassle-free. Communication, Honesty, Integrity is the key