Loan Officer Profile
About MeI am very passionate about my career and I enjoy helping others achieve home ownership. I treat all my customers the way I would want to be treated, with the utmost respect. I bought my first home 11years ago, it was quite an overwhelming experience, and did not go as smooth as I had anticipated. My goal as your Mortgage Loan Officer is to make your home buying experience smooth and stress free. You have my commitment that I will provide excellent customer service to you throughout the entire loan process. It is important to me that I take care of you and your new home purchase with care.
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Ratings & Reviews
Loan Officer ReviewJereme from Midland, TXRecommended!
Made a stressful process not so stressful!
I didn't utilize Emily's services largely because of the incentives offered by my builders mortgage company, nonetheless, I wanted to share my positive experience with other potential clients. Emily was extremely pleasant, responsive, and very knowledgeable. I greatly appreciated her consultive approach to uncovering the loan option best suited for my situation. For example, unlike a few other loan officer she didn't prematurely advocate for a particular loan type (FHA vs Conventional), nor did she assume she had my business and ask me to sign documents before I was ready to make a decision.... Read MoreLoan Officer ReviewPatrick from Katy, TXRecommended!
She was a pleasure to work with, helpful and in my from 1-10 a 11!Loan Officer Reviewmardochee from Fort Worth, TXRecommended!
We LOVE Emily!
We walked into the home buying process with excitement and fear. Excitement because 'we were gonna buy a house!' and fear because our financial history had quite a few strains. The first lending company who reached out to us said let us pull your credit and go from there. After he pulled our credit, the man never responded to my calls. Soon after, I got a call from Emily and when I explained what happened with the previous lending company, she did not rush into pulling my credit, but instead sought to use the credit report (if possible) to create an initial application(I was able to reach the previous guy via email and he securely emailed our credit reports). Once she had an estimated (unofficial) idea of what we could be approved for, she explained the process and gave us time to think over what our options were. From the first time I spoke with Emily on the phone, til the day of closing, she was always in our corner, cheering, answering questions, and even responding to emails when the Texas hail storms wreaked havoc on her home. She is committed, insightful, considerate, honest and genuinely desires to serve her clients. I am SO thankful to God for sending her our way. Now, we've live in our house for almost two months and are thrilled to be done with renting and able to make significant personal touches to our new home... Read MoreLoan Officer ReviewDaniel from Richmond, TXRecommended!
Emily was amazing starting from our initial conversation. She explained how the process works, and made us feel extremely comfortable. She immediately responded to every email we sent her. She was also very patient with the several different questions we had about the home buying process and contracts to sign. She worked diligently to get us the best rate, and we couldn't be any happier with the deal we received. She worked with the underwriting team to ensure the process was fast. I highly recommend Emily for your home loan needs.... Read MoreLoan Officer ReviewMichael from Godley, TXRecommended!
Emily was awesome to work with. We were her number one priority when questions were asked. Emily worked patiently with us while we were finishing up paperwork. We couldnt of asked for anyone better for our fist home purchase!Loan Officer ReviewJennifer from Tyler, TXRecommended!
Emily is wonderful! We were first time home buyers and she helped us with every step along the way.Loan Officer ReviewThomas from Mansfield, TXRecommended!
Emily was courteous and respectful through all our conversations. She made everything clear and simple for my first home purchase. I would recommend her to anyone new to real estate.Loan Officer ReviewMandy from Houston, TXRecommended!
My new friend!
Emily is a godsend. I couldn't have survived the loan process without her and if it had been anyone else, I'm sure I would have quit. She is the most pleasant person to work with, even if you're frustrated, impatient, and irate. I have a full-time job, and it became overwhelming at times to get the paperwork together or get to the bank, but she would help with whatever she was able to such as writing the explanation letters for you, getting in touch with title, letting you vent your frustrations, and being available at all hours. She is totally reassuring and patient, and I would only call her up the next time I need a loan... Read MoreLoan Officer ReviewRICHH from San Antonio, TXRecommended!
EXCEPTIONAL CUSTOMER SERVICE
I have to tell you that I did not have high hopes for this process. I can tell you that it was long and arduous at times, but Emily made things a lot easier to process with her calm and can-do demeanor. There were many times we wanted to throw our hands up in the air and walk away, but Emily was always there with words of encouragement and constant follow through on the loan process. I would recommend here a thousand times over to anyone in the market for a new or previously owned home... Read MoreLoan Officer Reviewscot from mcallenRecommended!I am very passionate about my career and I enjoy helping others achieve home ownership. I treat all my customers the way I would want to be treated, with the utmost respect. I bought my first home 11years ago, it was quite an overwhelming experience, and did not go as smooth as I had anticipated. My goal as your Mortgage Loan Officer is to make your home buying experience smooth and stress free. You have my commitment that I will provide excellent customer service to you throughout the entire loan process. It is important to me that I take care of you and your new home purchase with care.