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Loan Officer ReviewStephen from Tempe, AZRecommended!
I was contacted by Jim after signing up with LendingTree because I could not get the exact loan I wanted by another lender. It was late when I answered my phone, but Jim took down my information and contacted me in the morning with a loan details he had put together based on my inquiry. Jim is a very personable loan officer, and it cares about the customers. My loan was applied for and closed on within two weeks, and I couldn't have asked for a better person to deal with when making a financial decision. I would highly recommend to anyone shopping for a loan that will be catered to your needs without hassle. ... Read MoreLoan Officer ReviewMichael from Brooklyn, NYRecommended!
A True Professional!
Jim is a genuine, honest, and reliable person. He stayed in contact with my wife and I throughout the entire process, and was available anytime we called him. He took the time to explain everything. It was a pleasure to work with him, and I would definitely recommend his services to family and friends.Loan Officer ReviewKevin from Thornton, NHRecommended!
Extremely satisfied customers
Just saying thank you does not even come close to how much we appreciate all that you did for us. You stayed in constant contact with us during the entire process, answering all of our questions quickly. You are not only great at your job, but very perceptive. You figured out very quickly that Mary is the brains of this operation. We will highly recommend you and Reliance to all of our family and friends (both of them). We really do appreciate all of your hard work and dedication in making this happen for us. We never expected to have such a smooth experience when we started thinking about remortgaging, but because of the person you are and the way you handle people, it was a very pleasant surprise for us and one we never expected. We are very grateful to you and will miss talking with you every day. Kevin and Mary, N.H... Read MoreLoan Officer ReviewJames from New York, NYRecommended!
Great experience !
Mr. Heisser is one of a kind. He operated like a true professional! I would highly recommend.Loan Officer ReviewJohn from South Windsor, CTRecommended!
Honest, trustworthy and compassionate. These words are not always used when describing anyone in the mortgage industry. From our initial conversation, to the day my loan was funded, Jim listened and understood my complicated financial situation and delivered a mortgage to not only satisfy my requirements but also put me in a stronger financial position. Amazingly, he did it all in about 45 days. I highly recommend him as a trusted financial adviser and mortgage loan officer... Read MoreLoan Officer ReviewTiffani from Suncook, NHRecommended!
Jim is one of a kind!
Jim was excellent to work with! I truly wish I could have met him in person. He was up-front, honest, knowledgeable, reliable and most of all...he was kind! He made refinancing our home easy and stress free.Loan Officer ReviewJoslyn from Mesa, AZRecommended!
Jim is one of the BEST!!
My husband and I were looking to refinance our home to take out some equity to fund a few home improvement projects. I filled out the form on Lending Tree and within hours we had several different lenders reaching out to assist. We had spoken with several different lenders before we spoke with Jim, but as soon as we talked with him, we knew he was our guy. He was so honest and upfront about everything; it was refreshing. He wasn't making promises that he couldn't keep, he was honest with us about our specific situation, and he took the time to discuss exactly what we wanted to ensure he was able to help us move forward with the process. He was very accommodating to our work and life schedules. He he kept in contact with us frequently; calling to check in several times throughout the week to keep us abreast of where we were in the process, any steps that we needed to take, or just to say HI. He was very personable, easy to talk to, and fun to work with. When we ran in to a bit of a snag, Jim and his team went to bat for us, ultimately working out the snafu so we could close on our account. We are SO happy with Jim and all he did to help make this process as smooth and quick as possible. I highly recommend him for all of your home loan needs... Read MoreLoan Officer Reviewrobert from Garrison, NYRecommended!
never say never
My wife and I were two self employed people looking to refinance, and with even with good credit, the "banking industry" has made getting financing for the self employed only slightly less difficult than performing transplant surgery on oneself. Jim knew all of the required ins and outs necessary to enable us to successfully refinance. He was patient, tenacious, creative, and had an extreme attention to detail. Jim is the consummate professional and I would certainly work with him again. Thanks Ji... Read MoreLoan Officer ReviewPhilip from Plainview, NYRecommended!
Best Loan Officer in the field
I thought it was not possible to get my home refinanced due to my finacial circumstances until I met Jim. He made it happen and it changed my life. I could not appriciate more.Loan Officer ReviewNadine from Plainfield, NJRecommended!
Jim delivers as promised
Having just completed a previous refinance with another company, I was very disappointed about the lack of communication and the final outcome which was very different than anticipated. A friend recommended Jim to me as being super communicative. My cynicism was soon allayed by Jim's daily checkins or efforts to ensure that I understood every bit of paper he sent over. He is super smart, quite personable and has a sense of humor so the process was not as daunting and everything that I wanted to accomplish financially, he made happen! Furthermore, he identified an area that no one else has ever identified as an added means of financial return. He was highly transparent throughout the entire process and post closing, I am thrilled about the final outcome. I am happy to recommend Jim to any cynical consumer or family members who are leery of mortgage brokers... Read More