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Loan Officer ReviewPhilip from Plainview, NYRecommended!
Best Loan Officer in the field
I thought it was not possible to get my home refinanced due to my finacial circumstances until I met Jim. He made it happen and it changed my life. I could not appriciate more.Loan Officer ReviewNadine from Plainfield, NJRecommended!
Jim delivers as promised
Having just completed a previous refinance with another company, I was very disappointed about the lack of communication and the final outcome which was very different than anticipated. A friend recommended Jim to me as being super communicative. My cynicism was soon allayed by Jim's daily checkins or efforts to ensure that I understood every bit of paper he sent over. He is super smart, quite personable and has a sense of humor so the process was not as daunting and everything that I wanted to accomplish financially, he made happen! Furthermore, he identified an area that no one else has ever identified as an added means of financial return. He was highly transparent throughout the entire process and post closing, I am thrilled about the final outcome. I am happy to recommend Jim to any cynical consumer or family members who are leery of mortgage brokers... Read MoreLoan Officer ReviewOdessa from Flushing, NYRecommended!
Jump when he tells you to jump!
Just like everyone else, I looked around and checked others before I finally settled with Jim. Exactly two months ago when I started inquiring about refinancing my rental property, and we've successfully closed last weekend. Thanks to Jim for tirelessly working on my case and patiently following up and waiting for my unpredictable/unreliable response. Hey, I'm a busy woman! :) Despite my busy schedule, Jim managed to keep me on track and see to it that I end up in the finish line. It also helps that he watches the interest rates like a hawk, so my advice to future clients, jump when he tells you to jump! He means well and client's satisfaction is really at the core of his service. If you have a problem with your mortgage brokers not answering your calls or emails, switch to Jim, you'll totally get someone who is available 24/7 that you can't get rid off the phone! :) Thanks so much, Jim! ... Read MoreLoan Officer ReviewBrian from Marcellus, NYRecommended!
Like Having a Relative in the Banking Industry
Jim Heisser Henderson told me the first time we spoke: “I have no hesitation in stating that I am one of the best in the business at what I do Sir. I ASSURE you that I am worth speaking with.” This was more than just an idle promise or marketing ploy. He met that standard over and over again. I found him to be very personable and highly knowledgeable, with a relentless dedication to detail. He took the time to answer all my questions, and made himself available to me 7 days a week. I can recommend Jim without hesitation. He was most definitely “worth speaking with.... Read MoreLoan Officer ReviewLillian from Bronx, NYRecommended!
The most qualified loan officer you can ask for.
Jim was the most remarkable, hard-working committed individual I have ever had the pleasure of doing business with. He made himself available and accessible at all times. He explained everything in a very concise and clear way. The process was simple and transparent. He made sure I felt comfortable and informed of the process at all times. He also helped me understand and make the best decision for my situation. He went to bat for me when I did not have all my things in order. Jim kept his word throughout the process and never missed his mark. I am so relieved that all my debt is paid off, I have a nice nest egg for my retirement and only need to worry about one monthly bill. Thank you so much Jim. You have been the very best! Lillian, Bronx, N... Read MoreLoan Officer ReviewFredW from Southern NHRecommended!
Jim Heisser Stevenson
Jim was totally professional and a pleasure to work with all along the way. Reliance has a real asset in having a loan officer like Jim on board. Thanks so much for the smooth transaction.Loan Officer Reviewduke from clifton park, nyRecommended!
Made things very efficient and easyLoan Officer ReviewJose from Brooklyn, New YorkRecommended!
I don't even know where to start, but the experience that I had with Mr. Jim "Heisser " Stevenson was phenomenal. He took the time to answer all my questions, (and in my case it was a lot of them). But the best part about Jim was the communication he had with me through the entire process, he made my refinance experience feel like a piece of cake. His professionalism speaks for itself. I felt like I knew him for years. I give Jim 2 thumbs up... Read MoreLoan Officer ReviewHappyhappy2015 from Syracuse NY, suburbsRecommended!