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Loan Officer ReviewJohn from South Windsor, CTRecommended!
Honest, trustworthy and compassionate. These words are not always used when describing anyone in the mortgage industry. From our initial conversation, to the day my loan was funded, Jim listened and understood my complicated financial situation and delivered a mortgage to not only satisfy my requirements but also put me in a stronger financial position. Amazingly, he did it all in about 45 days. I highly recommend him as a trusted financial adviser and mortgage loan officer... Read MoreLoan Officer ReviewTiffani from Suncook, NHRecommended!
Jim is one of a kind!
Jim was excellent to work with! I truly wish I could have met him in person. He was up-front, honest, knowledgeable, reliable and most of all...he was kind! He made refinancing our home easy and stress free.Loan Officer ReviewJoslyn from Mesa, AZRecommended!
Jim is one of the BEST!!
My husband and I were looking to refinance our home to take out some equity to fund a few home improvement projects. I filled out the form on Lending Tree and within hours we had several different lenders reaching out to assist. We had spoken with several different lenders before we spoke with Jim, but as soon as we talked with him, we knew he was our guy. He was so honest and upfront about everything; it was refreshing. He wasn't making promises that he couldn't keep, he was honest with us about our specific situation, and he took the time to discuss exactly what we wanted to ensure he was able to help us move forward with the process. He was very accommodating to our work and life schedules. He he kept in contact with us frequently; calling to check in several times throughout the week to keep us abreast of where we were in the process, any steps that we needed to take, or just to say HI. He was very personable, easy to talk to, and fun to work with. When we ran in to a bit of a snag, Jim and his team went to bat for us, ultimately working out the snafu so we could close on our account. We are SO happy with Jim and all he did to help make this process as smooth and quick as possible. I highly recommend him for all of your home loan needs... Read MoreLoan Officer Reviewrobert from Garrison, NYRecommended!
never say never
My wife and I were two self employed people looking to refinance, and with even with good credit, the "banking industry" has made getting financing for the self employed only slightly less difficult than performing transplant surgery on oneself. Jim knew all of the required ins and outs necessary to enable us to successfully refinance. He was patient, tenacious, creative, and had an extreme attention to detail. Jim is the consummate professional and I would certainly work with him again. Thanks Ji... Read MoreLoan Officer ReviewPhilip from Plainview, NYRecommended!
Best Loan Officer in the field
I thought it was not possible to get my home refinanced due to my finacial circumstances until I met Jim. He made it happen and it changed my life. I could not appriciate more.Loan Officer ReviewNadine from Plainfield, NJRecommended!
Jim delivers as promised
Having just completed a previous refinance with another company, I was very disappointed about the lack of communication and the final outcome which was very different than anticipated. A friend recommended Jim to me as being super communicative. My cynicism was soon allayed by Jim's daily checkins or efforts to ensure that I understood every bit of paper he sent over. He is super smart, quite personable and has a sense of humor so the process was not as daunting and everything that I wanted to accomplish financially, he made happen! Furthermore, he identified an area that no one else has ever identified as an added means of financial return. He was highly transparent throughout the entire process and post closing, I am thrilled about the final outcome. I am happy to recommend Jim to any cynical consumer or family members who are leery of mortgage brokers... Read MoreLoan Officer ReviewOdessa from Flushing, NYRecommended!
Jump when he tells you to jump!
Just like everyone else, I looked around and checked others before I finally settled with Jim. Exactly two months ago when I started inquiring about refinancing my rental property, and we've successfully closed last weekend. Thanks to Jim for tirelessly working on my case and patiently following up and waiting for my unpredictable/unreliable response. Hey, I'm a busy woman! :) Despite my busy schedule, Jim managed to keep me on track and see to it that I end up in the finish line. It also helps that he watches the interest rates like a hawk, so my advice to future clients, jump when he tells you to jump! He means well and client's satisfaction is really at the core of his service. If you have a problem with your mortgage brokers not answering your calls or emails, switch to Jim, you'll totally get someone who is available 24/7 that you can't get rid off the phone! :) Thanks so much, Jim! ... Read MoreLoan Officer ReviewBrian from Marcellus, NYRecommended!
Like Having a Relative in the Banking Industry
Jim Heisser Henderson told me the first time we spoke: “I have no hesitation in stating that I am one of the best in the business at what I do Sir. I ASSURE you that I am worth speaking with.” This was more than just an idle promise or marketing ploy. He met that standard over and over again. I found him to be very personable and highly knowledgeable, with a relentless dedication to detail. He took the time to answer all my questions, and made himself available to me 7 days a week. I can recommend Jim without hesitation. He was most definitely “worth speaking with.... Read MoreLoan Officer ReviewLillian from Bronx, NYRecommended!
The most qualified loan officer you can ask for.
Jim was the most remarkable, hard-working committed individual I have ever had the pleasure of doing business with. He made himself available and accessible at all times. He explained everything in a very concise and clear way. The process was simple and transparent. He made sure I felt comfortable and informed of the process at all times. He also helped me understand and make the best decision for my situation. He went to bat for me when I did not have all my things in order. Jim kept his word throughout the process and never missed his mark. I am so relieved that all my debt is paid off, I have a nice nest egg for my retirement and only need to worry about one monthly bill. Thank you so much Jim. You have been the very best! Lillian, Bronx, N... Read MoreLoan Officer ReviewFredW from Southern NHRecommended!