Mike is everything you hope for in a loan officer but only halfway expect to get -- someone who's honest, responsive, professional, reassuring, goes the extra mile to make sure your loan gets approved, answers every question no matter how silly they may seem (without getting exasperated and keeping a sense of humor!) and anticipates things you might need before you need it. Everyone knows the mortgage process isn't fun (especially a VA loan with extra hoops to jump through), but Mike and his team made it as easy as possible. When a circumstance arose that could've derailed the entire loan, Mike and his manager had already negotiated a solution so we barely had to think about it. Now THAT is good customer service. If you're considering your loan options, you can't go wrong with Mike... Read More

Mike did a great job! He really walked with us through what turned out to be a rather complicated deal (we were buying a home in Colorado while living in Japan, doing a 1031 exchange, and dealing with some gift moneys). He was calm, professional, and personal. He answered my emails promptly and usually answered my phone calls on the first try. We did this whole transaction without ever even meeting face-to-face. I was a little apprehensive at first about going with an online lender, but everything turned out very well. Mike is a good, clear communicator. We had no problems doing everything by phone and email. I highly recommend Mike Yarbrough... Read More