Loan Officer Profile
About MeI have 15yrs of mortgage lending experience paired with First Federal Bank's 80yrs proven track record with an A+ on the Better Business Bureau continuously since 1934. You will find an experienced consultant maintaining ultimate professionalism with an enthusiastic attitude throughout the process staying with you every step of the way, explaining each step carefully to ensure everything is clear.
- Employed by: First Federal Bank of Kansas City since 2012
- Missouri and nationally
Recently Answered Questions
Ratings & Reviews
Loan Officer ReviewEric from Rowley, IARecommended!
Great Professional to work with
I worked with Nick Kays on a very difficult VA Loan. Was a For Sale by Owner and because there were not Realty companies involved, it involved a lot of communications with Lawyers, owner, and closing companies that are normally taken care of by Realty companies. Nick was in constant communications with me. He walked me through the process and kept me updated no matter what time of the day it was. He was great to work with and calm, even when I was not. Nick was always there for me, even after closing. Cannot say enough about his professionalism and ability to get things done. When he says he "will get it done", believe him! It will happen. Great person to work with despite it being a challenging transaction to close because of the circumstances. Great job First Federal and Nick Kays. Eric ... Read MoreLoan Officer ReviewGregory from Tacoma, WARecommended!
6 Stars... Off the charts customer service
My review of FFBKC is essentially my review of Nick Kays. VA lenders are all competitive on rate and fees. What sets FFBKC apart is customer service that is beyond compare. Nick was on top of things, every step of the way. He promises excellence, and then delivers above and beyond. I'm pretty demanding when it comes to customer service, and Nick thoroughly impressed me. He is fast, accurate, he goes above and beyond to keep all parties up to date on the status. We were ready to close in 3 weeks--the realtors in the area told us that VA loans were taking 45-60 days to close. Best loan experience I've had in 9 purchases and at least that many refinances in over 30 years. I can't endorse Nick (and the team supporting him) highly enough... Read MoreLoan Officer ReviewSteven from Las Vegas, NVRecommended!
NICK KAYS Beyond Excellence
I was so lucky to find Nick. He made the home buying loan experience seamless and pleasurable.We worked together under difficult conditions with KB Homes resistance to an outside lender. All and all I couldn't have had a better experience we got everything done waited on KB to get their stuff together and closed on time. Nicks word is his bond which is rare in this world. If you are doing a VA loan he's your go to guy. We are still in communication even after closing, not for any other reason than I really like the guy. He's genuine ... Read MoreLoan Officer ReviewErnest from Hampton, NHRecommended!
You want someone like Nick Kays in your corner during this less than pleasant process. Never once did I wonder where we were, never once did I hesitate to call, never once did I feel less than a total part of this loan process with Nick. As I've mentioned previously, we were more than just doing business together, we became friends which greatly enhanced the whole process. The process is complete but I have no intention of loosing Nicks phone number. I'll have questions and I'll call my "buddy" Nick looking for answers. I have complete confidence that when he can he'll find them for me.... Read MoreLoan Officer ReviewBruce from Culpeper, VARecommended!
Great Loan Officer!
What a wonderful experience! Nick - you are everything any individual would require in a Loan Officer. My experience with you both over the phone, emails etc was enlightening, educational, exciting and just an overall wonderful experience. I am not the easiest customer but you were always there to answer questions (even if they were not to my liking ) The most important aspect of this experience was that I could depend on you to provide the correct information! Truth in lending: What a novel concept!!! I wish you nothing but success in everything you do both in your business life as well as your personal life as well. I feel I have made a wonderful association during this season in my life. I am grateful that during this season of life YOU were a part of something special!!! Don't forget our special way of communicating LOL! Cheers, Bruc... Read MoreLoan Officer ReviewJeffrey from Sorrento, FLRecommended!
A Loan Officer Worth Searching to Find!
Please check the review I left for FFB (A Veterans Choice....), Not to repeat what I previously left but Nick and his assistant Christa did a wonderful job, exceeded expectations, and made the experience enjoyable. I would say if Lending Tree doesn't get you connected with Nick at FFB, reach out to him. He is easy to find on Google and you won't be sorry. Well done Nick and may thanks!... Read MoreLoan Officer ReviewBob from Manhattan, KSRecommended!
Upfront and honest the whole way.Loan Officer ReviewJasonM from Gilbert, AZRecommended!
Get the Best, Ask for Nick
Nick and his team at First Federal Bank did an outstanding job on my VA home loan. I had originally decided to go through a local lender, but after giving Nick the opportunity to see if he could do better he knocked it out of the park. Nick was very attentive and communicated above and beyond through the entire approval process. If we ever missed each other via phone he was quick to follow up within a matter of minutes. I was never left guessing where we were in the progression of the loan, from the beginning to the end he explained what was needed and time frame expected from underwriting and such. Thank you Nick, I appreciate all that you do and did for me and my family. -Jaso... Read MoreLoan Officer Reviewchine0126 from Lake Charles, LARecommended!I have 15yrs of mortgage lending experience paired with First Federal Bank's 80yrs proven track record with an A+ on the Better Business Bureau continuously since 1934. You will find an experienced consultant maintaining ultimate professionalism with an enthusiastic attitude throughout the process staying with you every step of the way, explaining each step carefully to ensure everything is clear.