Loan Officer Profile
- Employed by: Citizens Bank, National Association since 2017
- Pennsylvania and nationally
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Ratings & Reviews
Loan Officer ReviewKaren from Abington, PARecommended!
An amazing loan officer!
This is my story. I am a single mother of 3 children and had completed a divorce recently. A few months ago I got a call while at work from someone called Peter Stebbins at First Reliance Capital to see if I still was looking to refinance my home. I told him that it was not going to be possible due to my credit score. I told him that earlier that year i was told by multiple banks and mortgage companies a loan was impossible. After we talked for a few more minutes Peter asked me to do something that will forever be ingrained in my mind. Karen please give me a month to work with you on some of these issues. You are never under an obligation to stay with Reliance First Capital but hopefully I can help you move toward the goal of owning that home. Take a leap of faith and work with me for a month. I took that leap of faith. Peter has 18 years experience and as passion for what he does which clearly shows. He took the time to learn my personal challenges and barriers in the financial sense. HIs understanding of wanting to find his clients individual challenges and needs was very apparent and once having a full picture of my situation, found the right loan for me to help with short term financial goals and improve my future goals. Peter step by step held my hand every moment answering questions educating me on the process, guiding me in what I needed to do to increase my credit score, fix incorrect things on the reports. He didn't just say do this or that.... He made sure I understood what it was I was doing and why. He made me an informed consumer of refinances. Calls and contact was almost on a daily basis to keep me in the loop of where things were. Problems and or issues that arose were approached with a positive atmosphere and multiple solutions. It is clear that First Reliance Capital is a close net team. When Peter was out of the office his manager was available to keep things running smoothly and seamlessly. Brian took the time to answer my questions and was just a personable and approachable. Today as I write this, because of this company and amazing loan officer Peter Stebbins, I am sitting in my home as I closed on the refinance this week. I wish I had the opportunity to meet Peter personally to thank him for giving me hope and realizing what I thought was an impossible dream. I highly recommend First Reliance Capital and Peter Stebbins. His dedication spirit and support was immeasurable in helping me reach my goals Peter thank you for taking the time and asking me to take that leap of faith. I would own this home without all of your help... Read More