Loan Officer Profile
Ratings & Reviews
Loan Officer ReviewLisa from Myrtle Beach, SCRecommended!
Steve Bruefach was amazing. I called another company before Reliance to apply for a home equity loan. That representative told me I wouldn't qualify for one and was done with the conversation. When I called Reliance, Steve helped me find a way to consolidate my loans by refinancing. He had a credit person help me figure out how I could increase my score and lower my rate. Steve gave me options, he didn't just hang up because it didn't suit him. It was the first time I felt like someone was working in MY best interests. I can't say enough about him. He talked to me, like a person. Not many people do that anymore. They just want to get to the bottom line. I would recommend Steve and Reliance to anyone.... Read MoreLoan Officer ReviewCharles from Raleigh, NCRecommended!
Ask for Steve!
Steve was superior; responsiveness, communications, factual, researched to fit my unique needs, and just out friendly.Loan Officer ReviewDavid from Mooresville, NCRecommended!
Steve was very friendly and made the whole process easy. He didn't try to sell you on anything instead was honest and gave me my best options.Loan Officer ReviewPatricia from Davidson, NCRecommended!
When I began working with Reliance, I was hesitant because of some negative reviews I had seen online regarding the company. Steven Bruefach happened to call my phone and I expressed my concerns with him and he addressed each and every one of them. We decided to move forward with Steven because he seemed like a very honest person and we are so glad we did because he saved us with our finances and I am just so appreciative to him. I wanted to put a review out there about him and the company in case there were any skeptical people out there regarding doing business with this company. Steven provided great service and kept you informed of every step in the process. Thank you Steven... Read MoreLoan Officer ReviewBob from Hummelstown, PARecommended!
Steve Bruefach Review
Steve was outstanding. He was readily available, even while on his family vacation and he guided through every step of the process. Steve was very personable, I felt like I made a friend working with him through the process. I will definitely recommend him to any friends looking to refinance or in need of financial services.Loan Officer ReviewTed from Raleigh, NCRecommended!
Steve was fantastic form the start. Very patient with my questions & his help was invaluable. Made the process as painless as possible and steered me through any bumps. Went above & beyond like answering & returning calls & emails after hours & on weekends. Super easy to work with & takes the time to explain finance- & mortgage- speak. I would recommend him & Reliance to anyone needing their services... Read MoreLoan Officer ReviewGregory from Inman, SCRecommended!
Excellent customer service
We were extremely happy with the excellent service provided by Steven during our loan process. It was very refreshing to deal with someone that followed through and kept us abreast of all the things that were happening. In today's market, it is rare to have someone as helpful, courteous and professional as Steven. This was by far the best experience we have had in doing a mortgage process. I highly recommend Steven as he is not a "pushy" sales person. He told us upfront that he might not be able to save us money and if he couldn't, that he would not push us to get a loan. He also helped us close in less than a month from our first contact with him. That was incredible... Read MoreLoan Officer ReviewFrank from Durham, NCRecommended!
Best refi experience I have hadLoan Officer ReviewNorma from Durham, NCRecommended!
Experiences with Steve
Steven, was always professional and knowledgeable of all information and processes given to me during my refinancing process. He keep me updated on the progress and requested any needed documents to keep the timing of the loan on track. I would truly recommend Steven to family and friends for their financial needs.Loan Officer ReviewBrigid from Alexandria, VARecommended!
The Best Ever
Steve was "my best friend" by the time I closed on the refinance. He was there for me every step of the way. I felt comfortable raising any issue with him, even some I was embarrassed about but which had to be known. He never made me feel bad or that I had done a stupid thing. He always returned my calls quickly, never more than a few hours after I called him and usually within half an hour. He helped me strategize on the best loan for me. He worked with me to get my credit score up so I could get a better rate. He always had a solution to any problem I raised. He was good at explaining things and was very open about options every step of the way. He made this refinance the best I have ever done, and over 40 years, This was my best experience ever with a loan closing and over 40 years, with a job that has taken me all over the country, that's saying something. You cannot go wrong working with Steve. ... Read More