Loan Officer Profile

Tracy Diane Sonney

Reliance First Capital, LLC

11605 N. Community House Road Suite 200 Charlotte, NC 28277
NMLS ID: 71687
Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Thank you for taking the time to learn about me. I have worked in the mortgage industry for more than a decade and I specialize in helping people understand the financing of their mortgage. I love listening and learning about people’s long and short term goals and then I customize a loan solution to help turn your dreams into reality! I am honest, organized and detail oriented. I will do all I can to help make the loan process as quick as possible so you can start saving money! My goal is to develop a relationship with each customer so that they feel that they have their very own mortgage analyst to help them throughout their lives. I look forward to helping you exceed your financial goals.

Recently Answered Questions

Tracy has not answered any questions yet

Ratings & Reviews

  • Loan Officer Review
    from Monroe, NC
    (5 of 5)
    Recommended!
    Reviewed:

    excellent

    (1) (0)

    everything was done with excellence

  • Loan Officer Review
    from Cullman, AL
    (5 of 5)
    Recommended!
    Reviewed:

    Above and beyond customer service

    (1) (0)

    Where do I start? We had talked to Tracy when we were shopping around for refinance. Well needless to say we went with a mortgage company close to home. After 60 days and several lies with the list local company, I called Tracy back. Asked her if we could transfer our loan to them because this company was doing us wrong. She pointed out several mistakes they had made that ended up costing me $1695. Tracy said there was no need for some of the hoops this local company made us do. So we switched ASAP. Tracy has been a dream to work with. She always answers my questions. She calls or emails updates on what is going on. She has gone above and beyond for us! We ended up getting a better rate, more cash back in our pocket, and a lower house payment. I have already recommended her to two of my co-workers. Would do business with her again! Can not go wrong doing business with Tracy... Read More

  • Loan Officer Review
    from Alexandria, VA
    (5 of 5)
    Recommended!
    Reviewed:

    Amazing refinance experience

    (2) (0)

    Tracy was awesome to work with on my recent refinance. She took an extraordinary amount of time to explain all my options to me... In great detail. She never hesitated to take my calls and answer my questions (of which I had a ton) even after the loan had closed, and I was dealing with issues with my previous lender. Tracy made sure I got the best deal out their, even when minor things changed over a short 24 hour period. She was friendly, responsive, and informative. And, she got my entire refinance complete in just 3 weeks. Tracy even arranged for the notary republic to meet me on vacation, so nothing in the refinance was delayed. I would not hesitate to call Tracy for future loan needs. I trust that she'll look our for me and give me excellent service... Read More

  • Loan Officer Review
    from Kershaw, SC
    (5 of 5)
    Recommended!
    Reviewed:

    Awesome!

    (2) (0)

    Tracy delivered on everything she said. She handled everything in a timely manner and communicated with us every step of the way. She was awesome through the whole process!

  • Loan Officer Review
    from Lowell, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Professional

    (2) (0)

    Very professional and on top of her game. I have already recommended her to my friends. Great job Tracy!! ????

  • Loan Officer Review
    from Clover, SC
    (5 of 5)
    Recommended!
    Reviewed:

    Professional

    (1) (0)

    Very professional and proactive. A real pleasure to work with.

  • Loan Officer Review
    from Clemmons, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Great Person

    (1) (0)

    Tracey was great to work with on our loan. She always called and emailed. Always returned our calls. I would work with her anytime on a loan.

  • Loan Officer Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Great person that cares about the customer!

    (1) (0)

    Tracy took the time to ask about our short and long term goals and came up with the right package for our needs. She was extremely nice to talk with, she also would ask plenty of questions to make sure she understood what we wanted and expected. Tracy would call to update us on the progress of the deal, and would always ask, as well as tell us to call if we had any questions. Our loan closed in less than four weeks, and all the figures were exactly as promised. We will be financing another home soon and will be calling Tracy to handle our financial matters. Thanks again for all your hard work... Read More

  • Loan Officer Review
    from Statesville , NC
    (5 of 5)
    Recommended!
    Reviewed:

    reliance loan officer

    (1) (0)

    Tracey Sonney exceeds my expectations. I would highly recommend her to anyone. She was the nicest, informative and most professional loan officer I have ever dealt with.

  • Loan Officer Review
    from Matthews, NC
    (5 of 5)
    Recommended!
    Reviewed:

    My angel

    (2) (0)

    My world has been turned upside down. I recently lost my wife to cancer and was worried about how to meet my monthly budget. Not only that, but I have two in college and one more to go in less than two years. I made an inquiry on Lending Tree and was put in touch with an angel, Tracey Sonney. I wasn't sure if I would be able to lower my house payment or even keep my house. But with Tracey's help, I got a shorter term and lower rate. I have never dealt with anyone in this industry with so much passion. She listened to my story and was compassionate, caring and treated me like I was a member of her own family. When we had one small hiccup with paperwork, Tracey worked the weekend and nights to make sure it was all handled without missing a beat and without me having to make a million calls. I knew I was in good hands when she had to go out of town and gave me her personal cell number in case anything came up. I know my family and I have a long way to go before we get back to what some would call normal. But, I know I would be so much farther away had it not been for Tracey and Reliance Capital. I no longer have to worry about how to send my son to college or helping my daughters get through. Thank you, thank you, thank you... Read More

Thank you for taking the time to learn about me. I have worked in the mortgage industry for more than a decade and I specialize in helping people understand the financing of their mortgage. I love listening and learning about people’s long and short term goals and then I customize a loan solution to help turn your dreams into reality! I am honest, organized and detail oriented. I will do all I can to help make the loan process as quick as possible so you can start saving money! My goal is to develop a relationship with each customer so that they feel that they have their very own mortgage analyst to help them throughout their lives. I look forward to helping you exceed your financial goals.