Discover Home Loans, Inc Ratings & Reviews

NMLS ID: 837915

Discover Home Loans, Inc

3.9 of 5 2455 Reviews


Who is Discover Home Loans, Inc?

Discover Home Loans, Inc. a subsidiary of Discover Financial Services, offers an easier, simpler way to get a mortgage from one of the most trusted brands in financial services. Discover Home Loans provides a broad range of mortgage products with competitive...

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88% of our customers would recommend this lender. (491 of 559)


Customer Reviews


  • (1) (0)

    Good Resource

    Yes, I recommend this lender

    Discover was the first to respond to the refinance request. Eric was great to talk to, friendly, and honest in his assessment. Current market rates don't beat my current loan rate, but Eric will be my direct contact next time I'm checking rates.

    By:   (KCMO)Reviewed On:

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  • (2) (0)

    Excellent Service

    Yes, I recommend this lender

    Shawn from Discover was so helpful and friendly and easy to talk to through a complicated process. He provided solid estimates of closing costs and monthly PITI for me to compare lenders. He was willing to do what it took to win the business, including compromising on fees and lowering the rate to match others. He was super responsive via email and phone connections. Although he ended up being our 2nd choice of 5 lenders, it was a CLOSE 2nd, and he still tried to win the business at the end. I would recommend him for anyone looking to refinance and they'd be the next people we called if this lender did not work out or I needed help in the future. Very pleased.

    By:   (Ohio)Reviewed On:

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  • (0) (0)

    had high rate

    Yes, I recommend this lender

    but unlike new american they did not pester me with calls. called once and when i told them i was going with another lender, they backed off.

    By:   (san jose)Reviewed On:

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  • (2) (0)

    Responsive, good rate

    Yes, I recommend this lender

    I went with Discover since they seemed to have the lowest interest rate. All lenders have good rates right now, but they seemed to offer the lowest rate with good customer service.

    By:   (Maryland)Reviewed On:

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  • (1) (1)

    Same old

    Quoted the same old rate as if I were a credit risk and not a 800 plus fica with 2/3 equity. I need to find some one who appreciates and will reward good credit.

    By:   (Caalif)Reviewed On:

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  • (6) (2)

    Fee's !

    This lender responded very quickly to my initial application. They called repeatedly and were very nice on the phone, but the fees to do business with them were outrages and did not make good business sense. For this main reason, I was not comfortable moving forward with them.

    By:   (Chicago, Il)Reviewed On:

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  • (4) (1)

    Highest rates

    I was trying to do a refinance. That had the highest rates. My bank even had a lower rate then they had

    By:   (Orlando, Fl)Reviewed On:

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  • (5) (1)

    Wish we could have BUT??

    We asked questions but no answers regarding my husband's acct. with Discover. How much fees would be, etc. So, they removed us for ANY further business WITHOUT answering our questions. TERRIBLE CUSTOMER SERVICE!

    By:   (North Carolina)Reviewed On:

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  • (3) (0)

    Great Service from Larry De Pugh

    Yes, I recommend this lender

    This was a great experience shopping for a loan with Larry who was able to collect my info and give me an idea what I was able to get for a loan. He was able to talk to his underwriters to make sure my information will get me through the approval process. I did not get my loan through them but I would recommend these guys over Quicken Loans in a heartbeat.

    By:   (Minneapolis, MN)Reviewed On:

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  • (1) (0)

    not too pushy

    Yes, I recommend this lender

    Not too pushy. She made it seemed like she really wanted to help us. We are now waiting on out appraisal.Cross your fingers.

    By:   (Alma,Ga)Reviewed On:

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Discover Home Loans, Inc. a subsidiary of Discover Financial Services, offers an easier, simpler way to get a mortgage from one of the most trusted brands in financial services. Discover Home Loans provides a broad range of mortgage products with competitive rates and fees to help you lower your rate and your monthly payment. You also get the superior customer service Discover is known for, including: - a dedicated Mortgage Banker who expertly guides you through every step of the mortgage process - access to online tools and resources to make the process easier to navigate - ability to check the status of your loan 24 hours a day, 7 days a week and securely upload your documents and electronically sign them - in-house processing and underwriting, with dedicated teams for purchase and refinance loans to streamline the processing Whether you are buying a new home or refinancing an existing mortgage, you will feel confident that you are spending smarter, managing debt better and making your money go further!
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