First Guaranty Mortgage Ratings & Reviews

NMLS ID: 2917

First Guaranty Mortgage

1.8 of 5 4 Reviews


Who is First Guaranty Mortgage?

First Guaranty Mortgage Corporation (FGMC) is a full service national lender offering mortgage solutions to clients of varying income and credit types.  With the ability to sell direct to Fannie Mae and Ginnie Mae, FMGC has the ability to offer the...

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25% of our customers would recommend this lender. (1 of 4)


Customer Reviews


  • (1) (0)

    In the end, no better than others

    The rate was great, and customer service started well. In the end, tons of questions, mainly piece-meal instead of grouping the questions together, caused delay and diminished the good customer service. Conclusion, FGMC is not any better than an average lender.

    By:   (Austin, TX)Reviewed On:

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  • (9) (1)

    Don't ask questions?

    I was trying to refinance my manufactured home and the process seem to start pretty well. The rate was awesome, the closing costs were average and then came the paperwork. I was completing everything on via internet and I didn't receive the email in a timely fashion then they wanted me to sigh the Good Faith Estimate before I had seen the Good Faith Estimate. The signature page was page 7 and the actual estimate was page 31. REALLY? can't you have the signature page AFTER the estimate. Okay that wasn't that big of a deal. However then I was looking over my payment information and it payment was over $100 more than what I was quoted so I questioned it. Seems like a reasonable request. Boy was I wrong. I got jumped all over by customer service saying that in his 8 years he had never had someone accuse him of misquoting. MISQUOTING? I just asked him to explain and he couldn't. Then saying that he talks to over 100 people a day for they are just a call center so he asked some specific questions regarding our original conversation. Then later on he seemed to remember EVERYTHING that was said in that original conversation. I got accused of telling him that my tax quote was the reason yet $872 caused a $100 additional payment a month yet $2000 only changed the payment $15 just didn't make sense. Needless to say I moved on!!!!

    By:   (N/A)Reviewed On:

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  • (13) (21)

    poor

    poor

    By:   (ocean side)Reviewed On:

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  • (33) (38)

    need to move

    Yes, I recommend this lender

    as with all other lenders. need to own land for them to help...

    By:   (ruskin fl)Reviewed On:

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First Guaranty Mortgage Corporation (FGMC) is a full service national lender offering mortgage solutions to clients of varying income and credit types.  With the ability to sell direct to Fannie Mae and Ginnie Mae, FMGC has the ability to offer the lowest rates in the nation.  FGMC was founded with the idea that people are more than numbers and that education and customer service can make the difference. With straight talk and straight answers, the clients of FGMC are given the service, education and programs necessary to help them take control of their finances.  Here at First Guaranty our motto is simple “Service Guaranteed”.  We hope to hear from you soon……
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