Freedom Mortgage Corporation Ratings & Reviews

NMLS ID: 2767

Freedom Mortgage Corporation

2.8 of 5 17 Reviews


Who is Freedom Mortgage Corporation?

We have a team of loan officers and operations specialists dedicated to purchase transactions only! 

For more than 20 years, Freedom Mortgage Corporation has been earning a name for itself as a full-service lender with strong customer...

Read more


47% of our customers would recommend this lender. (8 of 17)


Customer Reviews


  • (0) (1)

    irritating

    I was called by an "operator" I presume who wanted to verify info before she transferred me to an "account manager." I thought the account manager was quite brusque and I don't believe I would do business with them.

    By:   (California)Reviewed On:

    Was this review helpful?

  • (1) (1)

    Best Ever

    Yes, I recommend this lender

    I like these guys unlike many of the Lending Tree Banks these guys deliver what they promise we got the rate we wanted and the cash back to do some work on the house. Others I won't mention names had very high closing costs even on a VA Loan. Go with these guys you can't lose.

    By:   (Vero Beach Florida)Reviewed On:

    Was this review helpful?

  • (6) (0)

    Surprise fee

    Seemed smooth until surprise fees tagged on at end.

    By:   (Florida)Reviewed On:

    Was this review helpful?

  • (1) (3)

    A big waste of time

    After I entered all my info here on lendingtree.com, they called me. the firstline rep gave me the spiel about the company and asked for all my info again. I gave it again. Then he transferred me to the real mortgage loan officer who asked me all the information for a third time. Finally after I gave it all he said that he couldn't lower my rate at all and asked what would be my purpose of getting a new loan. If they couldn't lower my rate why did they even bother?

    By:   (New York, NY)Reviewed On:

    Was this review helpful?

  • (5) (2)

    never stops calling

    Yes, I recommend this lender

    I've had at least 15 calls in three days from this lender...and emails and emails to let me know I have a message on my phone. Stay away from this one...unless you want to be annoyed!

    By:   (Indianapolis)Reviewed On:

    Was this review helpful?

  • (4) (0)

    Attention to Detail

    Yes, I recommend this lender

    Overall good. Pleasant and professional sounding on the phone. Quoted rates and fees were quite reasonable. When I received the paperwork there were far too many errors including misspelling my name. Subsequent updates still had errors. The additional paperwork showed more possible fees that I wasn't anticipating. In the end I chose not to use them.

    By:   (Nevada)Reviewed On:

    Was this review helpful?

  • (6) (2)

    Very Poor Customer Service

    After over 12 calls to my cell within one hour (I was at work and could not answer), I spoke at the end of the day to a Freedom Mortgage agent, who took all kind of information and then put me through to one of their advisors or consultant. The consultant started Ok but as soon as I told him what I wanted (to see what he can offer) he showed a condescending tune. “You know you cannot borrow more than the value of your home…don’t you”. At the end when I told him, based on his offer of a rate which is about the same of what I currently have, that I will not be going through the application process he just hanged on me..! Way to go Freedom Mortgage.

    By:   (Atlanta, GA)Reviewed On:

    Was this review helpful?

  • (5) (3)

    Cannot help Bad Credit

    you go thru and give them everything, they tell you they can help you then they say "sorry, cant help"

    By:   (Bland Missouri)Reviewed On:

    Was this review helpful?

  • (7) (2)

    So fast and easy

    Yes, I recommend this lender

    All we did was send in our documents and began saving $200 per month. It couldn't have been easier. Everyone we talked to from the Loan Officer to the notary that came to my office for closing couldn't have been more friendly and helpful. Thanks Freedom.

    By:   (Rurual Upstate PA)Reviewed On:

    Was this review helpful?

  • (6) (2)

    Great Service

    Yes, I recommend this lender

    We refinanced with Freedom Mortgage twice. I'm not sure they could have made the process easier. Closing was at our home on our schedule. Freedom Mortgage contacted us when rates went down to see if we wanted to refinance again and followed up to ensure we closed before rates increased again. The loan officers don't all do a good job explaining the numbers, but we felt they had our best interest at heart and helped us make a good financial move. Everyone was easy to contact. When we called in, we got real people the first time, and staff made themselves available on evenings and weekends both via phone and email.

    By:   (Tampa, FL)Reviewed On:

    Was this review helpful?

We have a team of loan officers and operations specialists dedicated to purchase transactions only! 

For more than 20 years, Freedom Mortgage Corporation has been earning a name for itself as a full-service lender with strong customer service and a unique streamlined process. Today, we are licensed as a mortgage originator and servicer in all 50 states and have more than 80 offices and lending partners nationwide.
Feedback Form