LSI Mortgage Plus Ratings & Reviews

NMLS ID: 3085

LSI Mortgage Plus

4 of 5 1537 Reviews


Who is LSI Mortgage Plus?

NMLS 3085 LSI Mortgage Plus is a National Lender licensed in 37 states. Our company MISSION is simple: We are committed to exceeding the expectations of our Customers. We don’t aspire to be the LARGEST mortgage lender, we want to be the BEST mortgage...

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88% of our customers would recommend this lender. (329 of 376)


Customer Reviews


  • (1) (0)

    Home purchase

    Yes, I recommend this lender

    Not sure on what too put here, but the people I worked with throughout the process were extremely helpfull. Mike West pushed this loan from the very begining and handled everything very prefesional. I will go through them in the future if we ever decide to purchase another home!

    By:   (Valparaiso, Indiana)Reviewed On:

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  • (1) (0)

    Best Lender Around

    Yes, I recommend this lender

    I was a first time home buyer and felt like I was being taken advantage of by other lenders especially Quckin loans After I got contacted by Lawrence Kavanagh the process was extremely simple and he was able to walk me through the process that kind of dedication is what I needed with the other lenders i wasn't able to get in touch with the initial contanct

    By:   (CA)Reviewed On:

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  • (1) (0)

    Great Experience.

    Yes, I recommend this lender

    Easy and fast. LSI has employed Greg Powers, best move they could of made.

    By:   (Prophetstown, IL)Reviewed On:

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  • (2) (0)

    Great fast closing

    Yes, I recommend this lender

    I worked with Gloria T at first and then with Daniel L. They were both great from the beginning and were very responsive to any questions I had. The closing happened about 3 weeks after initial contact and everything worked out perfectly. Thank you to Daniel L, Gloria T, and the rest of the team at LSI!!

    By:   (Atlanta, GA area)Reviewed On:

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  • (0) (1)

    Great service

    Yes, I recommend this lender

    A great person to work with. Provided fast and curious service. Always available to answer questions. I would highly recommend Shawn to work with.

    By:   (La Junta, Co)Reviewed On:

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  • (1) (0)

    Thank You LSI Mortgage Plus!

    Yes, I recommend this lender

    To all who may be seeking a very good mortgage lender for re-financing or a mortgage loan; you need to contact Jeremy Bach @ LSI Mortgage Plus. Mr. Jeremy did for me what I could not get done with 3 tries at the bank which already had my mortgage, nor 2 tries at the bank with whom I had done multiple business for more than 20 years. My initial experience with Mr. Jeremy began when I was about to give up trying to re-finance, and I curiously searched another big lender. Mr. Jeremy responded and immediately--- he made me feel like an “ole friend”, not just another client. He promised to save me about $400.00 monthly on a re-financed mortgage… he did precisely that. He took my “mortgage re-financing burden” and made it his burden. Throughout the weeks that Mr. Jeremy worked on my re-financing, his email communications to me were supurb---better than my own family’s communication. He communicated with/to me every single step of the process, as if I were his only client. Mr. Jeremy is superior as a mortgage lender. I grew up my childhood days in the south, and Mr. Jeremy has that “southern hospitality” characteristic of my childhood days. He is superior in his mortgage lending field but with that “warm southern touch” I grew up with. Mr. Jeremy just completed my re-financing through the very same bank that already had my mortgage loan and refused my 3 tries to get them to re-finance my mortgage. I am as “happy as a lark” for having had my experience with Mr. Jeremy Bach. **************************** Mr. Jeremy, I am deeply grateful to you. In my college studies of music, I had to learn and play much organ music composed by the German composer Johann Sebastian Bach; I will be forever remembering ‘Jeremy Bach’. Can’t thank you enough, Marcellus

    By:   (New York, NY)Reviewed On:

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  • (6) (2)

    NO CUSTOMER SERVICE WHATSOEVER

    I would NEVER use or recommend LSI to anyone! Our refinance took over 3 months to complete and was riddled with discrepancies and problems which were not resolved by anyone at LSI. Michael West was not forthcoming and did not thoroughly explain all the details to us. Our real estate taxes were paid by both the old mortgage company and the new one. When I asked for his help he just kept telling me that the money would have to be refunded and it should only take 2-3 weeks. I ended up having to call the county tax office only to find out that they had not received both payments. When I reported this to Michael he made me contact the new title company and resolve the issue. Which I did, and it took less than 10 minutes for me to get answers and results. We signed up for the accelerated mortgage program which again was not explained in full detail. When he was questioned as to what was going on he said he'd check and find out. He was sent an e-mail by us explaining our dissatisfaction and what we wanted answers, he did not respond. Said he was working on it and after two days of no response I had to go on-line to find an 800 number for the financial company handling the accelerated program. I spoke to them and again in less than 20 minutes got help was told exactly what was going on and why. They even apologized on Michael's behalf when I complained about not receiving help from him. Spoke to Michael's team leader Eric who said he'd check on what was happening and get back to me. Never heard from him either. Ryan left a message asking if we had more questions, which is ironic since our original questions were never answered. Left him a detailed message telling him of our displeasure and lack of help and again no response. No apologies, NOTHING!!

    By:   (Illinois)Reviewed On:

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  • (18) (3)

    DO NOT TRUST ERIC SWAN

    DO NOT TRUST ERIC SWAN OR LSI MORTGAGE. Here's what Eric Swan claims at the bottom of every email: You can count on me to: 1.) Provide the best possible program. 2.) Promptly return phone calls. 3.) Communicate with you almost every day on your loan. 4.) Close on time with no surprises. Over a short period of time, we found none of these to be true. Not only did we have to hold his hand through each step of the process, calling multiple times to make sure he received needed documents, but he was often hard to get a hold of for days at a time. Working with him was by far the most stressful part of buying our new home and moving. In addition, Eric promised us a 4.0% interest rate initially, then changed it to 4.49% at the last minute and said we were "dreaming" if we thought we'd get anything lower. Apparently not, because we ended up talking him down to 4.375% as soon as we mentioned starting over with another lender. Ultimately, we did NOT close on time because of his delinquency. We were looking for a HUD the week we were to close, and he didn't send it to the attorney's office until several hours after our designated closing time. Heed our warning and stay away from Eric Swan and LSI Mortgage. It's just not worth the stress.

    By:   (North Carolina)Reviewed On:

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  • (3) (0)

    Superb customer service

    Yes, I recommend this lender

    Jeremy is a great loan officer. He responds immediately to any inquiries and is very knowledgeable. I worked with him for about five months and throughout our five months I never had a problem reaching him. He always gave above bar customer service and was there for me every step of the way. I was very fortunate to find a loan officer like him.

    By:   (woodstock, ga)Reviewed On:

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  • (3) (0)

    Excellent Employee and Rates!

    Yes, I recommend this lender

    Michael West with Lending Solutions has the most exceptional employees who are making a huge difference and setting themselves apart every day! I have worked with Michael West twice in the last year, for refinancing a rental property and for purchase of my new home. He offered unbeatable rates and credits, exceptional services and smooth application and closing processes. On my home purchase financing, we couldn't have won the bid without their ability and diligence to close quickly. They worked so hard and delivered a quick turn-around. Our loan application and closing were completed within 20 days, just as what they promised! Both the buying and selling agents were also impressed with the diligence and hard work they put in, on top of the best rates and credits! We will highly recommend them to anyone!

    By:   (Durham, NC.)Reviewed On:

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NMLS 3085 LSI Mortgage Plus is a National Lender licensed in 37 states. Our company MISSION is simple: We are committed to exceeding the expectations of our Customers. We don’t aspire to be the LARGEST mortgage lender, we want to be the BEST mortgage lender. Our professionally trained loan consultants work hard to fully understand each borrower’s unique financial situation. This approach allows us to work with you to help you meet your needs and protect what’s important to you. We offer an extensive selection of high quality mortgage products. Our Certified In-House Underwriters will allow a fast decision on your loan application. We are committed to Customer Service, offering competitive pricing and timely closings while consistently doing the RIGHT things RIGHT. We know that you have a choice as to which company you are going to give your business. We will work hard to earn and retain your TRUST and RESPECT at all times and deliver on our promise. We look forward to working with you and helping you find your LENDING SOLUTION.
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