National Bank Of Kansas City Ratings & Reviews

NMLS ID: 409631

National Bank Of Kansas City

4.3 of 5 1816 Reviews


Who is National Bank Of Kansas City?

NMLS 409631 National Bank of Kansas City is a FDIC insured national bank and an approved Fannie Mae/Freddie Mac lender. We have been assisting homeowners finance their homes since 1988 and lending on the Internet since 1995. With hundreds of different...

Read more


98% of our customers would recommend this lender. (113 of 115)


Customer Reviews


  • (2) (0)

    Worth your time...

    Yes, I recommend this lender

    Nat'l Bank of Kansas City was easy & pleasant to work with. However Mr. Tim Lander (of NBoKC) was absolutely OUTSTANDING! My husband and I were first time home buyers with no experience in the housing/mortgage market; with plenty of questions. Mr. Lander was respectful and knowledgable...more importantly willing to share that knowledge in an honest & attentive manner. The process itself is seamless (with all of your documents in order) as they are willing to work with 'snail-mail', e-mail, fax & even electronically signed documents. I cannot praise Mr. Lander enough...and would HIGHLY recommend contacting him for all of your mortgage needs.

    By:   (South Dakota)Reviewed On:

    Was this review helpful?

  • (4) (10)

    Trust really does take seconds to break

    I am in the process of preparing to shop for a mortgage for my first home. I read great reviews on National Bank of Kansas City, so I sent an email to request information. Todd Bukaty called promptly and discussed my situation with me, prior to sending me a good faith estimate. He claimed that a pre-QUALIFICATION was not necessary as I had already been pre-qualified from other banks. A few weeks later, he followed up with me and I told him that I wanted to be pre-qualified (not pre-approved) by NBOKC, if possible. He sent me to a link in his signature and I carefully began to complete the form. Now, my understanding of a pre-qualification, is there is no legal document, legal binding or legal intention to do business with the lender, and as such, there is no legal need to perform a HARD credit inquiry. Since I am PREPARING to shop and not actually shopping, I did not want my credit pulled yet. Generally, I try to limit the hard pulls on my credit as each HARD pull lowers your score, as most people know. Todd, does not, however. I didn't see any statement from NBOKC to perform a credit check as I wasn't trying to apply for a loan with them, only trying to determine if I would qualify IF I opted to apply for a loan. When I asked Todd to confirm that NBOKC does NOT perform a hard credit pull things changed for the worse. Once a mellow and seemingly considerate guy, Todd became blatantly rude and almost personally offended that I would ask such a question. He wrote, in email, things like, "You aren't looking to buy a used car here..." and things that aren't accurate such as, "...to get prequalified it's a very invasive because you are asking the lending institution to put down on a legal document that you are approved.." I kindly replied, again, that I was NOT trying to get approved for a loan, that I was only trying to get prequalified, to which Todd informed me that he was not going to argue with me and that he has been doing this for "over twelve years." He also went on to say, incorrectly might I add, "... you can have up to three inquires PER month without it even effecting your credit." First, it's AFFECTING, Todd, not effecting, and second, you're wrong. More than 2 HARD credit inquires ever 24 MONTHS will lower your credit score; albeit, there might be a low impact, but the impact is still present. I think Todd was getting confused with the differences between a HARD pull and a SOFT pull, which for someone with 12 years of experience with 3 different banking institutions, is inexcusable. He ended his retort email to me stating that they would purge my file so we never even moved past the pre-qualification process, nor would I have wanted to all things considering.

    By:   (Campbell, CA)Reviewed On:

    Was this review helpful?

  • (0) (0)

    NBOKC mortgage department

    Yes, I recommend this lender

    Our experience with NBOKC with Shane Cuevas as our loan officer was smooth and pleasant. Shane is polite, professional, highly competent yet maintains an easy, friendly attitude. He was always ready to answer any questions and provide assistance, and maintained contact with us through our 5 month search and final acquisition of our dream home. Our recent mortgage loan went exceptionally smooth. He has earned our highest praise and recommendation, he is an exceptional person and an outstanding representation of his National Bank of Kansas City.

    By:   (San Diego County, Ca)Reviewed On:

    Was this review helpful?

  • (0) (0)

    psainti

    Yes, I recommend this lender

    when I first saw this bank online I thought it was fake because I don't really trust these online sites. I called the number and spoke to Travis Smith, a loan officer and he was exactly the guy I've been looking for. I had two houses prior in NYC, one is FHA and the other one CONVENTIONAL. a lot of loan officers were telling it would be impossible to get another FHA loan in Philadelphia even I relocated but TRAVIS SMITH made it all possible. the guy is very knowledge, and a helpful individual. He replies to each and every of my messages and answers all my questions. He made everything smooth and simple by giving me a low rate. Travis Smith is the right guy to work with, so I would HIGHLY recommend this bank to anyone including first time home buyers.

    By:   (philadelphia, PA)Reviewed On:

    Was this review helpful?

  • (0) (0)

    On the Ball

    Yes, I recommend this lender

    Jason was on the ball and responded ina better than timely matter. I would recommend him for a VA loan anytime!

    By:   (Albuquerque, New Mexico)Reviewed On:

    Was this review helpful?

  • (0) (0)

    bok

    Yes, I recommend this lender

    Had a great experience first time home buying using this bank. Matt Wahoff was excellent at communicating, answering any concerns I had and quaterbacking the application process so that we could close on schedule. The rate that was offered through this bank blew all other offers out of the water, Matt even beat his initial GFE lender credit # at closing which was already pretty generous to begin with.

    By:   (portland OR)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Greatest Service EVER!!!!

    Yes, I recommend this lender

    Jason Lentsch at the National Bank of KC was simply incredible. He was professional, prompt, and always available whenever any questions came up. He promptly answered every email, including weekends. Moreover, and perhaps more importanty, they had the best rates and discounts, and I did shop around. A competitor even acknowledge that they could not compete. I've never experienced a better level of professionalism and customer service as the one provide by this bank and Jason, even when he was out of the office, the service never sufffered. Thank you Brad. ThanK You again for helping my family achieve the American Dream

    By:   (Doral, Florida)Reviewed On:

    Was this review helpful?

  • (5) (0)

    Great experience

    Yes, I recommend this lender

    Chuck Tinsman was fantastic for our refinancing---responsive, thorough, efficient, honest. This was the lowest rate we found nationwide, and at first I was apprehensive. But when we spoke to the fellow with whom we worked two years ago to finance our original loan here in Houston, after disparaging NBKC and the rate (he couldn't come within 2 pts of it), he said, in a brief email, "If this works out and there aren't a lot of hidden costs (which there weren't), please give me his information---I might refinance my house with him." Thank you, Chuck---we appreciate your thoroughness, hard work, consideration, and pleasant demeanor. It was almost fun.

    By:   (Houston, TX)Reviewed On:

    Was this review helpful?

  • (6) (4)

    Top Choice!

    Yes, I recommend this lender

    Provided helpful info and insight into options, full disclosure of fees and put it in writing! Did not require a deposit just to get black and white quote like competitors. Considered goals and recommended/provided refinance on seperate property in addition to purchase property. Helpful, responsive, dedicated time to answer questions whether I choose them or not. Knew I was shopping around and encouraged to take time--cause confident in offer. Very pleased with this broker so far.

    By:   (York, South Carolina)Reviewed On:

    Was this review helpful?

  • (3) (0)

    Great rate!

    Yes, I recommend this lender

    This lender gave me great rates and service.

    By:   (San Francisco, CA)Reviewed On:

    Was this review helpful?

NMLS 409631 National Bank of Kansas City is a FDIC insured national bank and an approved Fannie Mae/Freddie Mac lender. We have been assisting homeowners finance their homes since 1988 and lending on the Internet since 1995. With hundreds of different mortgage and home equity programs, we are sure to have one to help you meet your financial goals. National Bank of Kansas City offers the lowest possible rates on loans with ultra-low closing costs and never any "miscellaneous" hidden expenses. It's an old formula, but it works. We work on a high volume of mortgage loans with low overhead. By centralizing our operations and utilizing the latest technology, we can cut your costs significantly. Furthermore, as a direct lender, we approve and fund all our loans, thereby eliminating the broker or "middleman". As a result, you take advantage of great rates and service at a big cost savings.
Feedback Form