Poli Mortgage Group Inc. Ratings & Reviews

NMLS ID: 1979

Poli Mortgage Group Inc.

4.7 of 5 9 Reviews


Who is Poli Mortgage Group Inc.?

NMLS 1979
Poli Mortgage Group was founded in 2001 by Chip and Chris Poli, brothers with a passion for the mortgage and real estate industries, and a shared goal to build a world-class mortgage services company that would stand above the many competitors...

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89% of our customers would recommend this lender. (8 of 9)


Customer Reviews


  • (5) (0)

    Not a Homeowner yet, but it's coming!

    Yes, I recommend this lender

    Marcus Butler out of the Charlotte, NC has been the absolute very best. Initially I was not prepared in the process, but he gave me a wonderful education on what I needed to do. From information on boosting my credit, to saving money and programs in my state that assist first time homeowners with downpayment opportunities. He gives me calls and emails encouraging me in the process, as well as just to say hello and to enjoy my work week or weekend. I'm really excited for that time when I am fully prepared because I know that Marcus will be with me all the way!!! Way to go Marcus!!

    By:   (Charleston, SC)Reviewed On:

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  • (5) (0)

    Fast and Excellent Communications

    Yes, I recommend this lender

    We obtained our loan through Poli and were very satisfied. We had a short timetable to get the loan approved and processed in order to try and help the seller of the home we purchased meet some of his timetables. Poli was able to get the loan processed very quickly and they were very organized, both in their request of information they needed from me and in working with the third party groups such as appraisals. Courtney in the Charlotte office and Wendy in Mass. were a pleasure to work with and communicated with us every step of the way. I would not hesitate to recommend using them to others.

    By:   (Asheboro, NC)Reviewed On:

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  • (3) (0)

    Feedback

    Yes, I recommend this lender

    Professional and courteous

    By:   (Florida)Reviewed On:

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  • (12) (3)

    Best Rates and No closing costs!

    Yes, I recommend this lender

    Shane called me in response to a mortgage inquiry that I made on line. Because I was planning to use my bank for the mortgage, the inquiry was meant for comparison only. (I also checked my credit card company) The package he quoted me seemed too good to be true, so I thanked him and proceeded to do some checking. Things checked out. During this process, I called him several times during which he was helpful and patient with me. As a result, I am in the process of obtaining the mortgage through him. I have been dealing mostly with his assistant Jessica Cooper, who has been wonderful. Although I am still in the middle of this process, I could not be happier. I hope to close without any issues

    By:   (Outer banks,NC)Reviewed On:

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  • (1) (4)

    Over kill on quote.

    Of all the quotes Lending Tree got us, this company is OVERBOARD on a quote. We asked for a quote on a 10 year but instead got a mountain of paperwork to send in for what?? We did NOT go with ANY lender that Lending Tree gave us and that was TEN LENDERS. They were all TERRIBLE!!!

    By:   (Stanley, NC)Reviewed On:

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  • (12) (4)

    Good people make it easy!

    Yes, I recommend this lender

    Our service providers, Shane Johnson and Jessica Cooper were professional, competent, courteous and responsive. They answered questions promptly and helped guide us through the process. They made what could have been an onerous task, easy.

    By:   (Southern Florida)Reviewed On:

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  • (8) (2)

    Professional and Available all hours!

    Yes, I recommend this lender

    Shane was very easy to work with. He was always readily available and very knowledgable I was able to reach at almost all times of the night and day. As a ER doctor my time is limited Shane made it where my wife and I could even discuss options on a Sunday. His concern was always about what was best for us. I enjoyed working with Shane and would recommend him to anyone. Dr. Mike

    By:   (Ballantyne,NC)Reviewed On:

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  • (9) (1)

    Great Job

    Yes, I recommend this lender

    I've been working with Shane Johnson over the past 10 months. Shane came highly recommended by a friend who had refinanced his home through Shane. I started out asking Shane to find a way to refinance my home which had a big 2nd mortgage on it. After hearing "no way" from every other lender, Shane was able to find a way to refinance the house through a VA loan and roll both mortgages togther, saving me a ton of money, I ended up selling that house back in March of this year and decided to stay with Shane for when I buy again. Any time I needed a pre qualification letter for an offer, Shane has e-mailed it to me within minutes. Shane is efficient, patient, trustworthy and customer service oriented. He will do what it takes to get you a loan that suits your needs without being pushy. I cannot say enough good things about the quality and excellence of service I have received

    By:   (Charlotte,NC)Reviewed On:

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  • (10) (7)

    Wow!!

    Yes, I recommend this lender

    I was absolutley amazed by my experience with Poli Mortgage!! I was a little hesitant to put my self out there on the internet but that is how things are done these days so I went for it... I spoke with Shane in Charlotte and he was very personable. He kept me laughing the whole time. It was so easy to talk to him and he made me feel like we knew each other forever! The process of getting a loan with him was so easy. I just sent over my information and he got back to me very quickly with a loan that I was thrilled with. I didn't have any closing costs and was able to get monthly payments lower than what I had expected from talking to others lenders (who also wanted to charge me closing costs). I have to admit, as a first time home buyer, I heard so many horror stories from friends an d family and that was NOT the experience I had at all!! I would recommend him to anyone who asks!!

    By:   (Charlotte, NC)Reviewed On:

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NMLS 1979
Poli Mortgage Group was founded in 2001 by Chip and Chris Poli, brothers with a passion for the mortgage and real estate industries, and a shared goal to build a world-class mortgage services company that would stand above the many competitors in a very crowded industry. Today, we are one of the top independently owned mortgage companies in New England – having originated over 30,000 mortgages to-date, and currently writing over $1 billion in mortgages per year. Chip and Chris credit our success to the quality of our team and collective commitment to consistently provide the best rates, operate with the highest level of integrity, and provide exemplary customer service to our customers. Our motto is simple: Rates, Integrity, Service. Words we live by
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