Patriot Bank Mortgage Ratings & Reviews

NMLS ID: 348852

Patriot Bank Mortgage

4.4 of 5 2094 Reviews


Who is Patriot Bank Mortgage?

Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase...

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95% of our customers would recommend this lender. (97 of 102)


Customer Reviews


  • (0) (0)

    Andrew Day === GREAT Lender

    Yes, I recommend this lender

    I noticed rates were going down the second week in January so logged into Costco and contacted Patriot. Andy reached out to me and immediately gave me a quick (unofficial) GFE. Over the next few days he was regularly updating me with the volatile market rates while I was openly shopping other lenders. He never flinched. We barely missed the best opportunity of the week; it changed before I could get all my paperwork done; but Andy never pressured me to move before I was ready. Andy was extremely responsive during the entire process, often replying to e-mails late at night and on weekends. Although I knew we were in good shape financially, we had multiple complex issues with both our income and our debt and I always felt he was in my corner. Although I recommend Patriot for the great rates, if you can get him, ask for Andrew Day; he will treat you right!

    By:   (Springfield, VA)Reviewed On:

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  • (0) (0)

    Fantastic, Quick and Easy, Great Rate

    Yes, I recommend this lender

    Stephen Yzaguirre was my loan officer and he was excellent. Very patient and helpful. I got the best rate ever.

    By:   (Houston, TX)Reviewed On:

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  • (0) (0)

    Above and Beyond

    Yes, I recommend this lender

    We had some issues arise during the loan process that could have derailed the completion, but our loan officer, Steve Y, worked behind the scenes to resolve the issues. We ended up closing a day later, but we did close. We would use Patriot Bank again but only if we could work with Steve.

    By:   (Killeen, TX)Reviewed On:

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  • (0) (0)

    refinance

    Yes, I recommend this lender

    I would recommend Patriot Bank to anyone that wants a no-hassle, quick and easy refinance or home loan! The process was much, much better than any we have been through before! Dan, our processor, was quick to reply, answered questions with detail and consistently made sure we were kept up to date along the way. There is no need to research other lenders; Patriot Bank is the best...and it shows!!

    By:   (Pflugerville, Texas)Reviewed On:

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  • (0) (0)

    Andy Day

    Yes, I recommend this lender

    I was very impressed with Mr. Day's expertise through the refinancing of my home and although I could not complete the process due to personal circumstances, he was empathetic. I have no doubt that he would have been able to successfully get me through but if I ever have another opportunity to refinance I will definitely look for him. He was great at calling back and updating as well. Thanks Andy, much success.

    By:   (Grand Prairie, TX)Reviewed On:

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  • (0) (0)

    Great service and no hassles

    Yes, I recommend this lender

    I highly recommend the people at Patriot Bank. The whole process went smoothly and I was impressed by how quickly they responded to questions.

    By:   (Round Rock TX)Reviewed On:

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  • (0) (0)

    Re- Fi

    Yes, I recommend this lender

    David Gray with Patriot Bank Mortgage contracted me after I put in a request on Lending Tree. Her was one of several and I chose him due to his degree of interest in getting this Re-fi done on my schedule. All went very smoothly. His explanations of their process left me with only a very few questions as we went through the process. Those questions were answered with in hours (most were sent email and I did not always have my email open) I would HIGHLY recommend David Gray as a partner in any re-fi. One last thing, I seldom recommend people who do things such as this so, in providing a recommendation to David and Patriot Bank Mortgage they have an A+ rating.

    By:   (SUgar Land, Texas)Reviewed On:

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  • (0) (0)

    Steve Y. - Patriot Bank

    Yes, I recommend this lender

    Steve and his team were amazing. All of my expectations were exceeded. The customer service was over the top. It didn't matter if it was on a weekend or in the evening, my questions were promptly answered. Great job!!

    By:   (Katy, TX)Reviewed On:

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  • (1) (2)

    Lousy would not recommend to my worst enemy

    They had continual and non stop requests for paperwork. They has to opportunities to close and could not get all paperwork completed on time. The Seller of the property refused to work with them anymore due to the non stop paperwork and lousy follow through.

    By:   (Tampa, Fl)Reviewed On:

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    Patriot Bank Mortgage Response

    Although we did close your loan on time, it did not fund for 2 days. Had we received the loan application supporting documents earlier in the process we could have had more time to deal with the problems we experienced at closing with our title company. However, I will agree that this was not our finest performance.

  • (0) (0)

    Great service and exceptional communication

    Yes, I recommend this lender

    This was for the purchase of my first small town home and so everything was new to me. Dan was excellent in helping make things easy to understand and helped move the process along in a short turn around time. The rates that I was given were great and the terms were excellent as well. Unfortunately, I had difficulties that I should not have had had with my realtor and that could have been the end of my home purchase but Patriot Bank came through and made the closing happen despite zero help from the seller and buyer agent (my agent). It was great to know that Dan was on my side during the whole process, especially because I was left on my own because of the lack of help from my own realtor with issues that came up during the closing period. I completely recommend working with Patriot Bank and am very happy that Dan was helped me through the process.

    By:   (Reston, VA)Reviewed On:

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Customer Service is more than just a marketing phrase at Patriot Bank Mortgage. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded Patriot Bank Mortgage the following: Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005. Customer Service Excellence, 2003. Top Closed Units Purchase Prime Lender, 2006. Outstanding Long Form Partner Purchase, 2007 and 2008. Patriot Bank Mortgage has also received the Better Business Bureau's Award for Excellence in 2005,2006,2009,2010 and 2012 and its Pinnacle Award in 2008 and 2011. Our proven high level of service and "first place" competitiveness results in satisfied clients across the country. We look forward to serving you!
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