Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

4.6 of 5 1315 Reviews


Who is Royal United Mortgage?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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93% of our customers would recommend this lender. (1116 of 1204)


Customer Reviews


  • (0) (0)

    Chris Schultz IS AWESOME

    Yes, I recommend this lender

    Being a widow in my 60's it is difficult to trust someone over the phone. NOT SO WITH CHRIS SCHULTZ of Royal United Mortgage!!!!!!! Chris was kind, patient and completely understanding of what I needed to do with my refinance that was Best for Me! Chris explained every detail and went over everything multiple times to make sure I was clear on the complete process.He was always professional, polite, and prompt returning calls. THANK YOU CHRIS!!!!! A+++++++++

    By:   (Arcola,IL.)Reviewed On:

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  • (1) (0)

    Home Refinance

    Yes, I recommend this lender

    Royal United is by far the best lending institution I have ever dealt with. It is difficult to say more than that. O.W. Reno

    By:   (61 years Male Piketon Ohio)Reviewed On:

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  • (1) (0)

    Fast, Quick and Painless!

    Yes, I recommend this lender

    Zach Davis our Loan Officer at Royal United Mortgage was a pleasure to work with and made the entire process of getting a home equity loan so simple and easy. He was so pleasant to work with! When he said our loan would close by the end of the month he wasn't kidding.... 20 days start to finish!! He and Terry walked me through every detail with full explanations of what was happening each step of the way, including a personal phone call from Terry letting me know on a Friday evening that the loan had been approved, so I wouldn't have to wait through the weekend to know!! I would highly recommend Royal Mortgage!! Thank you Zach and Terry for your expert customer service and assistance!!

    By:   (Dallas, Texas)Reviewed On:

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  • (0) (0)

    Royal United Mortgage Rocks!

    Yes, I recommend this lender

    Best experience ever with a lender of any kind. We received exactly what we wanted. Answer any and all questions we had, honest with you about everything throughout the process. Communication skills A+ Royal United Mortgage Rocks! Don't go anywhere else. Thanks, Todd

    By:   (The Colony, TX)Reviewed On:

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  • (0) (0)

    Mark Balenger

    Yes, I recommend this lender

    Mark Balenger recently assisted me through obtaining a home equity loan and I could not have been more pleased. Mark made the entire process effortless on my end. He remained in constant contact with me, answered any and all questions, and worked in an expeditious and timely fashion. I will be sure to use Mark Balenger for all future matters of this kind. Thank you, Mark.

    By:   (New York, New York.)Reviewed On:

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  • (0) (0)

    GREAT!!!

    Yes, I recommend this lender

    Great experience!!!

    By:   (Fort Worth, TX)Reviewed On:

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  • (0) (0)

    Excellent experience

    Yes, I recommend this lender

    Lending tree passed me on to Royal United Mortgage and they made life so easy. I recommended Royal United to a co worker who was approved also. Great company to work with and I am happy to be in my own home!!! Thanks

    By:   (Findlay Oh)Reviewed On:

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  • (0) (0)

    Fantastic service

    Yes, I recommend this lender

    Matt and everyone at Royal United were exceptionally helpful, organized, and on top of everything. Overall, a great experience.

    By:   (Ohio)Reviewed On:

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  • (1) (0)

    Royal United Mortgage Can't be Beat!

    Yes, I recommend this lender

    Royal United Mortgage was a pleasure to work with and made the entire process of acquiring a home equity loan a walk in the park. They were amazing with attention to details and customer service. They took the work out of my hands and made the loan come to completion in just 10 days. They walked me through each and every detail with full explanations of what was happening each step of the way. You won't regret going with Royal United Mortgage for your next home equity loan! Speedy 5 star service from initial contact to closing.

    By:   (Des Moines, Iowa)Reviewed On:

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  • (1) (0)

    Very Helpful

    Yes, I recommend this lender

    I was very happy with my lender and the fact that I had one loan consultant and that he kept me up to date on all the progress and was there to help in understanding the process.

    By:   (Brazoria, TX)Reviewed On:

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
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