Royal United Mortgage Ratings & Reviews

NMLS ID: 13390

Royal United Mortgage

4.6 of 5 1277 Reviews


Who is Royal United Mortgage?

Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized...

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93% of our customers would recommend this lender. (1081 of 1166)


Customer Reviews


  • (0) (0)

    refinance

    Yes, I recommend this lender

    Excellent when ever we had a question they responded quickly and finished the process quickly.

    By:   (Millsboro, Del.)Reviewed On:

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  • (5) (0)

    Incredible Service

    Yes, I recommend this lender

    From the initial phone call to the day I closed was 10 business days. Approved in 3 and the rest was to get all documents together that were needed. My customer service was outstanding. Phone calls were returned promptly, emails were replied to within minutes. I highly recommend using Royal United for all your mortgage needs. Specifically ask for Richard Salazar!!!!!!

    By:   (NY)Reviewed On:

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  • (3) (0)

    Excellent

    Yes, I recommend this lender

    Shawn Hill was an excellent loan advisor. He kept us updated and answered every question we had. The process was very quick and done in a timely manner. We appreciate the excellent service we received.

    By:   (Pennington Gap VA)Reviewed On:

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  • (1) (0)

    kristy Rocks

    Yes, I recommend this lender

    Kristy is the best in the business, she explained everything step by step, I am computer challenged and therefore a little slow getting things back. Kristy kept in contact each step of the way, letting me know what to expect next amd approximately when things would happen. Thank you very much Kristy you truelt know your business.

    By:   (Kissimmee, Florida)Reviewed On:

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  • (19) (5)

    my experience

    Yes, I recommend this lender

    Robert was wonderful. The entire experience with this company was great. But oh my !!!! the PAPERWORK . Too much paperwork.

    By:   (big pine key ,Fl.)Reviewed On:

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  • (1) (1)

    Great Service

    Yes, I recommend this lender

    Lending Tree was very easy to deal with. They were prompt in having a representative contact me and all steps from beginning to end of the loan. I would recommend Lending Tree to anyone interested in a loan.

    By:   (San Antonio, TX)Reviewed On:

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  • (3) (0)

    Satisfied Customer

    Yes, I recommend this lender

    From the initial phone conversation, my refinance went very smoothly! Every detail of the procedure was explained to me; with other companies, this just did not happen. I always knew the next step before it happened. The agent working with me was very knowledgeable; he always made me feel comfortable as I proceeded. I would recommend this company to anyone who wants a great experience with refinancing their home.

    By:   (Dallas, Texas)Reviewed On:

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  • (1) (0)

    Great Service

    Yes, I recommend this lender

    Within 20secs of hitting submit on lending tree I already had a call. My agent was Kevin Stumpf, and he was great; trying to figure out my goals, what type of loan I needed, ect... I was sent an email during the phone call with a list of all items I needed to e-mail in. The next day the Kevin Stumpf had all the e-paperwork ready for me sign, and all the wet paperwork i needed to print and sign. Would have been one of the best and quickest loans I have ever signed for. In the end I did not need the loan, but the service was amazing, and Kevin was extremely friendly, helpful, even answering questions that really didn't pertain to my loan app. I would 100% suggest others use lendingtree, I know I will if I ever need a loan again.

    By:   (Austin, TX)Reviewed On:

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  • (2) (0)

    OUTSTANDING EXPERIENCE!

    Yes, I recommend this lender

    Alison L. is an advocate for the positive! She served as a loan consultant, cheerleader, consumer credit advisor, life coach, etc. Never felt so good working with someone! Loved the personal attention and the prompt answers to any and all questions. Best financial experience in 30 years!

    By:   (Dallas, Texas)Reviewed On:

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  • (3) (0)

    Great Service!

    Yes, I recommend this lender

    I worked with Tim Lecklider on a refinance on my home. The process was quick and thorough. Tim called me every step of the way and got an immediate appraisal done and had a notary come to my house to close. This was all accomplished in under a few weeks and at a very low interest rate. Very happy with Royal United and especially Tim Lecklider!

    By:   (Venice FL)Reviewed On:

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Royal United Mortgage was founded with the purpose of enriching lives in the communities we serve by providing an unparalleled education and service experience for our customers and employees. The Royal United Mortgage product and pricing process is customized to meet both the short and long term goals of each individual client. We believe the customer expects honesty, education, and results; Royal United was built on these principles.
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