Shore Mortgage Ratings & Reviews

Shore Mortgage

3.7 of 5 284 Reviews


Who is Shore Mortgage?

Founded in 1986, Shore Mortgage has grown into one of the nation’s fastest growing lenders - closing billions in residential home loans all over the country. Privately held, and operating coast-to-coast, we pride ourselves in being nationally recognized...

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82% of our customers would recommend this lender. (40 of 49)


Customer Reviews


  • (0) (0)

    Slow to respond

    By the time I was first contacted by a loan officer, I had already gone thru the entire loan approval process with another lender from Lending Tree and had approval. It took over 3 weeks to respond, she her only response was that she was very busy and asked that we allow her a chance to put together an offer. No thank you.

    By:   (Arizona)Reviewed On:

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  • (2) (0)

    pushy pushy

    Very good at pursuing my business, however, once my loan was in the processing phase, communication became sporadic and sometimes non-existent. Also, my loan officer failed to let me know that he was transferred to another department and would no longer be working on my behalf. BEWARE!!! glad I chose to work with another lender.

    By:   (newnan, ga)Reviewed On:

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  • (1) (0)

    Don't deal with them.

    I started refinance of my house with them 3 months ago. The GFE they created was totally wrong. A few weeks later they re-generated a new one. They are super-slow processing info I provided. I never get a feedback from them unless I contact them directly. My refinance is still incomplete after 3 months. I don't know what is going on with their underwriters but I really doubt their professional qualities. I considered give up on them a few times. So far this was a terrible experience.

    By:   (Sterling Heights, MI)Reviewed On:

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  • (2) (0)

    A pleasant, low-pressure experience

    Yes, I recommend this lender

    I tend to be slow and deliberate about decisions, and was dragging my feet a bit about choosing a lender for our refinance. Of the companies I spoke with, Shore Mortgage gave the most up-front information and put on the least pressure -- persistent and reactive, but not aggressive. Our loan officer Scott Vennettilli was positive, informative, and pleasant to talk to, even as I was perhaps testing his patience with my slow pace. Closing was simple, and we're glad we were able to get a good rate before they started to rise again. Would certainly recommend.

    By:   (Thompson, CT)Reviewed On:

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  • (4) (0)

    Refinance made easy

    Yes, I recommend this lender

    I just refinanced my home with Shore Mortgage.I am very pleased with the service I received. Randall Gray was my first contact and he was great to deal with and very knowledgeable. As the process continued I worked with Tennille and she was absolutely fabulous to deal with. From start to finish I received service customized to my needs and I saved lots of money. I am very pleased and found Randall and Tennille to always be available for all my questions and concerns. Tennille really made my experience exceptional and I appreciate all her service and especially her wonderful attitude! Thanks Shore Mortgage!

    By:   (Folly Beach, SC)Reviewed On:

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  • (0) (3)

    Never Same Person Twice

    I choose not to work with Shore Financial. The main reason was the customer service. They left me a nice voicemail after my original request, but when I called back it was some automated 1-800 number, where I had to push a bunch of buttons. I expected a direct line to the person who left the message, like the others game me. Also, they kept calling, almost daily at 8am. They are an East coast company and we live on the West coast. At 8am I am running around trying to get my kids out the door. They should really do their homework and improve customer service.

    By:   (Seattle, WA)Reviewed On:

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    Shore Mortgage Response

    Hi Ahsile, my name is Russ Keating and I’m a Client Advocate for Shore Mortgage. We are sorry to read about the issues you had with our phone system. I wanted to take a moment to assure you that we can absolutely provide you with direct contact numbers to anyone working with you in our organization without having to deal with the phone system. Additionally, we apologize for contacting you at an inopportune time. We would be happy to mark your file with the best times to reach you. If you are still in need of home financing, please feel free to call me direct- 248-833-4304 or RKeating@ShoreMortgage.com. I would be happy to assist in connecting you with a Mortgage Expert today!

  • (2) (6)

    they are a joke

    what a joke dont waist your time

    By:   (il)Reviewed On:

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    Shore Mortgage Response

    Hello, My name is Russ Keating, and I am the Client Advocate with Shore Mortgage. I came across your review and wanted to reach out. I am interested in learning more about your experience with us. We want nothing less than a world class client experience for everyone we speak with. We take it very seriously if we fall short of that. I welcome you to contact me at 1-800-678-6663 Ext. 4304 or by email RKeating@ShoreMortgage.com.

  • (4) (5)

    Out to Get You

    Be careful. This company will nickel and dime you for everything they can get. No matter what you send them regarding your income they always want more. Thank God I got out before closing!

    By:   (Fairfax, VA)Reviewed On:

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    Shore Mortgage Response

    Hello, My name is Russ Keating and I am the Client Advocate at Shore Mortgage. I read about your experience and wanted to reach out. Industry wide, mortgage underwriting guidelines are ever changing and more stringent than just a few years ago. Especially for clients with unique income situations that must be documented prior to closing. However, we do our very best to ensure that regardless of a client’s situation we, work diligently to gather what is needed and close as quickly as possible. Most often within 30-45 days. We certainly sympathize with your frustration and I am more than happy to offer my assistance if you would like for us to re-review your situation. I am available at 1-800-678-6663 Ext. 4304 or by email RKeaitng@ShoreMortgage.com.

  • (4) (0)

    Excellent

    Yes, I recommend this lender

    Our experience with Shore Mortgage was great. Securing a mortgage these days with the changes in lending rules and the economy was a real challenge. However, our Loan Officer, David Finn and the team at Shore Mortgage did a fantastic job putting our package together and getting our mortgage approved. We were able to Close on our home 3 days after our loan was approved! We are so excited about our new home and will recommend Shore and Mr. Finn and the Shore team to everyone. If you are looking for a mortgage or refinance, contact Shore and ask for David Finn, you won’t regret it.

    By:   (Indiana)Reviewed On:

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  • (6) (0)

    Good, Friendly Customer Service

    Yes, I recommend this lender

    I had a very good experience with North Shore. The process of purchasing a HUD home was horrible. Everything that could go wrong did but my Loan Officer James Campau was friendly, patient, and most importantly, responsive. If I had any issues he got back to me right away. Once getting the loan the service didn’t stop there. Any time I have had any need the people I have dealt with are always very friendly and will do whatever they can to work with me. My only complaint is I wish they had user friendly website to access my loan account with and am hoping that will change in the future.

    By:   (Schaumburg, IL)Reviewed On:

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Founded in 1986, Shore Mortgage has grown into one of the nation’s fastest growing lenders - closing billions in residential home loans all over the country. Privately held, and operating coast-to-coast, we pride ourselves in being nationally recognized as one of the nation’s premier lenders. As a leader in the industry, we know what it takes to get you into a home and keep you educated on options available to you once you purchase. It’s our unparalleled enthusiasm for excellent client care and efficiency during the process that makes Shore Mortgage the best choice for your home financing needs. At Shore Mortgage, history is what marks the creation of our growth. Our mortgage experts are educated, licensed and experienced leaders in today’s regulated industry. The standard of professionalism our staff exudes, is what makes your experience with us a safe and secure financial decision.
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