Ally Clearlane is an online platform that helps customers refinance their current vehicle or secure financing should they wish to purchase their leased vehicle. Our powerful digital experience instantly allows customers to choose a loan that suits their individual needs, while still offering personalized help and support along the way for those who need it.
Why you should choose us
Ally Clearlane — one of the largest providers of automotive financing in the United States with more than 100 years in the business. That means you're truly working with industry experts. We also take your privacy and security seriously. You can rest assured that we only ask for personal information that will be used to finance your vehicle — and you can have peace of mind that keeping your information secure is a top priority.
Added peace of mind
Ally Clearlane can also help you plan for the unexpected by safeguarding your vehicle and your budget with GAP (Guaranteed Asset Protection) and extended repair coverage.* Even better, we can include this as part of your new monthly payment when you secure your financing.
* Not available in all states. Some restrictions apply.
Made everything in front of you quite readable and didnt get fancy. Kept it on a professional format without making it complicated. I also liked the instructions in a way you can understand them no matter what age you are or educational background. My experience with the company was a first class one with no frills or that of making you feel unintelligent. I would not hesitate to give this a five star rating.
Hi Gary, we love hearing this! Thank you for sharing your experience – we’ve passed it along to our team. ^SK
Gary from Cleveland, OH
Reviewed in March 2021
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(4 of 5)stars
Recommended
Happy Customer
I spoke with Jeremy really helpful and explained everything well great staff. Very satisfied customer.
We love hearing this, Kelly! We'll be sure to share your feedback with the team. ^SK
Kelly from Redwood City, CA
Reviewed in August 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Great experience
Entire process was quick and easy. Angel was always available for questions and his response was immediate. Even by phone I never had to deal with wait times.
Hi Tammie, we're so happy to hear this and excited to have you as a customer! We'll be sure to share your feedback with the team. ^SK
Tammie from Virginia Beach, VA
Reviewed in August 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Easy process and excellent service
I am very satisfied with how easy the process has been with Clearlane. Angel explained everything perfectly and was patient with my questions. He is awesome! Even when I had some technical difficulties, Lizette helped me through them quickly and efficiently. Will recommend to anyone looking to refinance.
We’re so glad to hear this, Gabe. We’ll be sure to share your feedback with Angel, Lizette, and the rest of the team. Thank you for being a Clearlane customer! ^SK
Gabe from Orlando, FL
Reviewed in July 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(2 of 5)stars
Extremely Poor Communication!
The entire process took too long! The approval and terms were quick however, it took two months to fund the loan because they continued to send the wrong paperwork and there is no option to sign online.
Thanks for sharing this with us, Kiara! We've passed your feedback onto the team. ^SK
Kiara from Fremont, CA
Reviewed in July 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Was a good experience
I was very happy with the professionalism and fast process. Very easy to work with. Thank you for the prompt response.
Hi Shalini, we love hearing this! Thank you for sharing your experience – we’ve passed it along to our team. ^SK
Shalini from San Pedro, CA
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(1 of 5)stars
Not good
For any reason, I won’t recommended it to anyone- They will do all the paperwork. I have a very bad experience with them.
Hi John, we're sorry you had this experience and we'll be sure to share your feedback with the team. ^SK
John from Fresno, TX
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(1 of 5)stars
Fraudulent Broker Service
Last week, I submitted a request to refinance my auto-loan. I immediately received a pre-approval for what seemed to be an unbelievably low rate for a refi, given the current market conditions. I clicked through to their website, where I was asked to provide additional documentation for a firm pre-approval. When I submitted the documentation, I received a notice from my credit monitoring agency that a firm inquiry had posted to my report, confirming other reviews detailing a similar experience. Given the low rate, I decided to proceed, despite what I saw as a deceptive, at best, business practice (i.e. language about a credit pull was probably somewhere in their fine print). I quickly received a firm approval (email with subject line "Your loan is approved!" with an opening sentence "Hi [my name]! Great news--the lender has approved your loan application!" The email included a hyperlink entitled "Access Your Approval." I linked through, and was required additional sensitive information. Hours later, I received a phone call from a "Senior Loan Consultant." He indicated that their system was in error, and this is why he made a phone call. He informed me that, due to the errors in their automated system, all loan applications must verified by "consultants" (sales hustlers). He then, very predictably, indicated that the offer I received was incorrect, but Ally, the company that owns clearlane, could offer me a loan at a higher rate (surprise, surprise). I have never had a service experience so negative that I was compelled to write a review. In fact, the experience was so negative, bordering on illegal, that I have contacted the Consumer Financial Protection Bureau to file a complaint and I am disputing the credit inquiry through the credit bureaus. I strongly recommend that you stay away from this fraudulent brokerage service.
Hi Alexander, we're sorry to hear you had that experience and will share this with our team for further review.^SK
Alexander from Alexandria, VA
Reviewed in April 2020
LendingTree Customer:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Working with Clearlane was a wonderful experience.
I had the best experience I've ever had working with Curtis Garrett. It helps that you offered me a very low rate but that was only the tip of the iceberg. Curtis was very helpful, always available, and tremendously professional and obviously experienced. He walked me through every step of the process and Clearlane made it an efficient process.
I had the best experience I've ever had working with Curtis Garrett. It helps that you offered me a very low rate but that was only the tip of the iceberg. Curtis was very helpful, always available, and tremendously professional and obviously experienced. He walked me through every step of the process and Clearlane made it an efficient process.
Rob from Los Angeles, CA
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
Do you want to flag this review?
(4 of 5)stars
Recommended
Good experience from start to finish
Working with Clearlane couldn't of been any easier, from the very beginning they made sure I had all the answers to the questions I had, they explained the entire process clearly and made sure I understood what was going on throughout the entire process. Refinancing my car loan with Clearlane was quick, easy and they saved me over $300 a month. I highly recommend them, you won't be disappointed.
Thanks for the feedback, Melissa! We’re glad to have you as a customer, and have passed your feedback along to our team. ^SK
Melissa from Broomfield, CO
Reviewed in February 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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