Ally Clearlane

Lender Summary

Ally Clearlane is an online platform that helps customers refinance their current vehicle or secure financing should they wish to purchase their leased vehicle. Our powerful digital experience instantly allows customers to choose a loan that suits their individual needs, while still offering personalized help and support along the way for those who need it.

 Why you should choose us 
Ally Clearlane — one of the largest providers of automotive financing in the United States with more than 100 years in the business. That means you're truly working with industry experts. We also take your privacy and security seriously. You can rest assured that we only ask for personal information that will be used to finance your vehicle — and you can have peace of mind that keeping your information secure is a top priority. 

Added peace of mind 
Ally Clearlane can also help you plan for the unexpected by safeguarding your vehicle and your budget with GAP (Guaranteed Asset Protection) and extended repair coverage.* Even better, we can include this as part of your new monthly payment when you secure your financing. 

* Not available in all states. Some restrictions apply.

What they're saying

Ratings & Reviews
69 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Very uncomfortable

Representatives started asking personal questions. It didn't have anything to do with a loan. Your credit score and your income should be the only thing they need. Not your personal history. Don't recommend them.

Hi Philip, we're sorry to hear you had that experience and will share this with our team for further review. ^SK
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Bait and switch

Told me I was pre approved at 3.99% and then it changed to 4.75% . When I complained they said “well we can get it down to 4.25% if you auto pay” with no hesitation. Then I was told I have to send in the past 2 years of tax returns . Overall waste of time .

Hi Corey, we're sorry to hear you had that experience and will share this with our team for further review. ^SK
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Overall Experience Of Refinancing Auto With Clearlane { Ten Stars } **********

The Smooth And Pleasant Experience I Received From Ms. Tami Williams { Senior ClearLane Auto Re Finance Loan Advisor } During The Entire Auto Re Finance Loan Process Was Amazing And Top Notch Tami Williams Is Smart And Patient, And Always Took The Time To Answer The Many Questions That I Had Tami Seems To Have A Positive Higher Level Of Awareness Along With A True Sense Of Urgency Regarding Customer Service This Refinance Auto Loan Process With Clearlane Without A Doubt Was Absolutely The Easiest And Best I Have Ever Received I Will Strongly Recommend Clearlane Auto Refinance And Also Tami Williams To Every One I Know Who May Need A ClearLane Auto Refinance Lawrence J.

Hi Lawrence, we love hearing this! Thank you for sharing your experience – we’ve passed it along to our team. ^SK
  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Ally Clearlane

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