Ally Clearlane

Lender Summary

Ally Clearlane is an online platform that helps customers refinance their current vehicle or secure financing should they wish to purchase their leased vehicle. Our powerful digital experience instantly allows customers to choose a loan that suits their individual needs, while still offering personalized help and support along the way for those who need it.

 Why you should choose us 
Ally Clearlane — one of the largest providers of automotive financing in the United States with more than 100 years in the business. That means you're truly working with industry experts. We also take your privacy and security seriously. You can rest assured that we only ask for personal information that will be used to finance your vehicle — and you can have peace of mind that keeping your information secure is a top priority. 

Added peace of mind 
Ally Clearlane can also help you plan for the unexpected by safeguarding your vehicle and your budget with GAP (Guaranteed Asset Protection) and extended repair coverage.* Even better, we can include this as part of your new monthly payment when you secure your financing. 

* Not available in all states. Some restrictions apply.

What they're saying

Ratings & Reviews
69 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Great Experience but disregard my request!!

I felt the process was really easy and the processor and loan officer made it easier for me to complete this. However, I was not happy they funded my loan in may when I especifically told both of them to fund the loan in june. I used to do loans myself and not sure if this was done to have another funding in May. Didn't make me happy since part of the perk of refinancing is to skip a payment on your car loan. My new lender is requiring to pay in june so I never got to do this. Other than that, everything was easy and I got a good rate on my new car loan.

Hi Fabrizio, thank you for sharing this! We’re glad to hear you had a good experience, and have passed your feedback along to our team. ^SK
  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great Customer service

Everything went smooth and fast!

Hi Thaddeus, thank you for sharing this! We’re so glad to hear that you had a great experience, and have passed your feedback along to our team. ^SK
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Worst, waste of time, no results

1. They don't know what they are doing
2. Supervisors are layman
3. They promise all sort of things and let you down
My scenario was simple: I needed a finance for my lease buyout and they did a joke out of it. Asked for all sort of things and i furnished them and they promised it will be done in a 4-5 days. Later they asked me to get the payout package twice from Honda and that wasted 2 weeks there and finally came back and said extend your lease for 30 more days as we think by the time your approval of loan takes, you package would expire. Tari was my point of contact and what can i say?
All they asked me to do is have Texas temporary license as i was from Illinois, i did that in one day taking leave from my office and later they said, no we need to wait for the actual license to come and that too after 2 weeks of applying my temp license, are you kidding? By the time my car sticker was due to renewal in 30 days, they are concerned that my sticker needs to be renewed immediately, and i did that, they were still not satisfied, are you really crazy? What are you concerned about? Me paying dues or sticker? What if i don't pay even i have all documents? My credit scores are good and i just went to them to save 0.10% and this what i get.
Bottom line - They process is time killing and there is no end results. They don't know what they are doing. Save your time and reach out somewhere else

Hi Arun, we're sorry to hear you had that experience and will share this with our team for further review. ^SK
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Ally Clearlane

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