3.3 of 5starsRead Reviews
Ally Clearlane is an online platform that helps customers refinance their current vehicle or secure financing should they wish to purchase their leased vehicle. Our powerful digital experience instantly allows customers to choose a loan that suits their individual needs, while still offering personalized help and support along the way for those who need it. Why you should choose us Ally Clearlane — one of the largest providers of automotive financing in the United States with more than 100 years in the business. That means you're truly working with industry experts. We also take your privacy and security seriously. You can rest assured that we only ask for personal information that will be used to finance your vehicle — and you can have peace of mind that keeping your information secure is a top priority. Added peace of mind Ally Clearlane can also help you plan for the unexpected by safeguarding your vehicle and your budget with GAP (Guaranteed Asset Protection) and extended repair coverage.* Even better, we can include this as part of your new monthly payment when you secure your financing. * Not available in all states. Some restrictions apply.
Bad Customer Service
I applied for an auto refinance loan through LendingTree and I was approved for a loan from BlueHarbor among 4 other lenders. They called me on Saturday while I was at baseball game and I did not want to talk around a crowd of thousands. They next contact me on Monday around 7 pm and give me the terms. I told them because of their bad rating across several websites that I would have to greater due diligence before I would accept their loan. The rep said that was understandable and I could call back at the end of the week. Then on Tuesday at 2:00 pm they call and email saying they are closing the application because they could reach after four attempts. Huh? I have talk to them twice already. Thanks for proving that you really do deserve a low rating for customer service.
Not worth your time.
I agree with the theme of reviews. Lendingtree showed an attractive rate. I get an email of approval. I speak to the agent, the approved rate is then higher than the offered rate. No thank you. Very disappointed.
I used Lending tree to look for a company to refinance my car. After applying I got 2 offers right away and it took a few hours for them to respond. Although they did offer me the lowest interest over the other 2 offers a few things were out of place.
1.They had listed my loan amount almost $1000 more than I requested (I'm assuming for fees, $1000 worth of fees!!!! REALLY!!!).
2.Because they had increased my loan amount I wasn't really saving any money.
After reading the other reviews it kind of turned me off from using them. I'd defiantly look around before using them.