Ally Clearlane

Lender Summary

Ally Clearlane is an online platform that helps customers refinance their current vehicle or secure financing should they wish to purchase their leased vehicle. Our powerful digital experience instantly allows customers to choose a loan that suits their individual needs, while still offering personalized help and support along the way for those who need it.

 Why you should choose us 
Ally Clearlane — one of the largest providers of automotive financing in the United States with more than 100 years in the business. That means you're truly working with industry experts. We also take your privacy and security seriously. You can rest assured that we only ask for personal information that will be used to finance your vehicle — and you can have peace of mind that keeping your information secure is a top priority. 

Added peace of mind 
Ally Clearlane can also help you plan for the unexpected by safeguarding your vehicle and your budget with GAP (Guaranteed Asset Protection) and extended repair coverage.* Even better, we can include this as part of your new monthly payment when you secure your financing. 

* Not available in all states. Some restrictions apply.

What they're saying

Ratings & Reviews
69 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Showing 2 star reviews | Show all reviews

Extremely Poor Communication!

The entire process took too long! The approval and terms were quick however, it took two months to fund the loan because they continued to send the wrong paperwork and there is no option to sign online.

Thanks for sharing this with us, Kiara! We've passed your feedback onto the team. ^SK
  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Very uncomfortable

Representatives started asking personal questions. It didn't have anything to do with a loan. Your credit score and your income should be the only thing they need. Not your personal history. Don't recommend them.

Hi Philip, we're sorry to hear you had that experience and will share this with our team for further review. ^SK
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Approved then disapproved

I went through their complete loan process of approval, then paperwork, getting everything notarized - THEN - come to find out, none of the "approval" was actually approved!
They pulled the plug and didn't process the loan. A big waste of time and effort. Very dishonest process.

Hi David, we're sorry to hear you had that experience and will share this with our team for further review. ^SK
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Ally Clearlane

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