AUTOPAY

Quick and simple!

Aaron Bradley was my Loan Specialist. He was very helpful and kept me updated every step of the way. Aaron was able to get me an exceptionally low rate and payments. The process was quick and simple. I couldn't have asked for better service.

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Great Rate, not so great customer service

This is the second time I have used AUTOPAY to refinance a dealer car loan. The first time I used them I couldn't be happier. great customer service and the rate was great also. That was about 2 years ago. The most recent experience was not as great. Their response was fast, and prior to signing the new loan papers, they were great in answering questions and follow through. After the papers were signed, I have only been able to get in touch with them once, even though I repeatedly called to follow up to make sure the previous lender was paid off for the new loan. Emails and phone calls were never returned, and in the end I had to call the previous lender myself for answers.They charged $495 for their service and I feel once they knew the deal was done and they got their money, my customer service rep didn't care anymore. He made his commission and he was done with me. So disappointing, because I loved my first experience with them. I believe the specific customer service rep. you get makes all the difference.

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Fast, hassle-free and friendly service

I purchased a used vehicle, and was not too happy with the rate offered. So, I figured I'd try Lending tree for an offer. As soon as I pressed the "send" button quote request, I was receiving my first call. Connor at Autopay turned out to be of great help. He guided me through the process and documentation requirements. His offer was very appealing that no other lender call, text after his was able to out beat. I am happy with the results. Connor was able to save money from my previous loan.

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Fantastic service! Explained every step and assisted whenever I had a question.

Connor from Autopay helped me throughout my entire funding process and I never felt out of the loop. Definitely solid, exemplary, professional service. Thanks!

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Very Great Experience

I worked with Chad and he was very patient, understanding and knowledgeable! I asked a lot of questions because this was my first time refinancing And he answered them all without a problem! It was the best customer service I have ever received, in person and over the phone and I couldn’t be more satisfied. I also got a lower interest rate and payments so overall the experience was A .

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It was a really good experience

He was extremely helpful in getting my situation taken care of, he was very informative and kind. Everything was very quick and easy.

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Thanks to AutoPay and Connor

Thanks Connor and Autopay for cutting my interest rate by more than half, lowering my payments and placing me with a reputable credit union. Connor explained everything right up front and that was the way it happened on paper as well. This was so much easier than expected. I highly recommend Connor and Autopay to anyone looking to refinance their auto loan. Thank you!

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